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Poor response time of MyRoute App Sales

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  • Converted_undefined Offline
    Converted_undefined Offline
    Converted_
    wrote on last edited by
    #1

    Hi Everybody,

    might be a personal problem, or maybe more users are impacted by a very poor response time of the MyRoute App sales Team.

    I have purchased the lifetime Version of MyRoute App and after Does anybody have the same experience?

    Nick Carthew RouteXpert Seniorundefined 1 Reply Last reply
    0
    • Converted_undefined Converted_

      Hi Everybody,

      might be a personal problem, or maybe more users are impacted by a very poor response time of the MyRoute App sales Team.

      I have purchased the lifetime Version of MyRoute App and after Does anybody have the same experience?

      Nick Carthew RouteXpert Seniorundefined Offline
      Nick Carthew RouteXpert Seniorundefined Offline
      Nick Carthew RouteXpert Senior
      wrote on last edited by
      #2

      @Converted_ What is the problem and reason you're contacting MRA Support.
      Normally support tickets are answered within 48 hours.

      1 Reply Last reply
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      • Corjan Meijerinkundefined Offline
        Corjan Meijerinkundefined Offline
        Corjan Meijerink
        Developer
        wrote on last edited by
        #3

        I personally don't believe this is the right approach 😉
        But I'm slightly biased obviously.

        I don't know to what email your initial ticket was sent but we've received your second message an hour ago successfully.
        The first one (which is attached in the second email) never made it to us.

        Your ticket will be responded to shortly.
        Further communication will be done through the support portal.

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        • Corjan Meijerinkundefined Corjan Meijerink locked this topic on
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