Dysfunctional syncronization

[Schnegg Michel]

Since my subscription went from gold to basic, the app disfunctioned and I can no longer synchronize my routes between the PC and the iphone.
Routes are splitting or disappearing.
and no free support.
Has anyone ever had these problems? and find a solution?

[Hans van de Ven MR.MRA]

@Schnegg-Michel

Hi Michel,

The basic account uses the OSM map, with a Gold account, you may have used the Here or TT map, possibly there is your route problem question. You can view your routes directly from the app, so how you see them in the planner (web) you should also see them in the Mobile app.

Solution, take a Gold subscription, it's not that expensive.