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  4. Routing down Closed Road.

Routing down Closed Road.

Scheduled Pinned Locked Moved [Web] Problems, Bugs and other Issues
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  • Hugh Bennettundefined Offline
    Hugh Bennettundefined Offline
    Hugh Bennett
    wrote on last edited by
    #1

    Is there a proper channel to flag routing issues. Recently planned a route in the Peak District of the UK. Exported route to Garmin and a section of the route was shown as not passable.
    Also watched a YOUTUBE vlog by Richy Vida where he is touring Morocco. His route planned with MRA actually took him through a Royal Palace. Again on import to Garmin this was highlighted as not possible. Can these issues be fixed and by whom.

    Hans van de Ven MR.MRAundefined Rob Verhoeffundefined 2 Replies Last reply
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    • Hugh Bennettundefined Hugh Bennett

      Is there a proper channel to flag routing issues. Recently planned a route in the Peak District of the UK. Exported route to Garmin and a section of the route was shown as not passable.
      Also watched a YOUTUBE vlog by Richy Vida where he is touring Morocco. His route planned with MRA actually took him through a Royal Palace. Again on import to Garmin this was highlighted as not possible. Can these issues be fixed and by whom.

      Hans van de Ven MR.MRAundefined Offline
      Hans van de Ven MR.MRAundefined Offline
      Hans van de Ven MR.MRA
      RouteXpert
      wrote on last edited by
      #2

      @Hugh-Bennett

      Issue's with the here map can be reported here: https://mapfeedback.here.com/#/report

      Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
      Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

      Hugh Bennettundefined 1 Reply Last reply
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      • Hugh Bennettundefined Hugh Bennett

        Is there a proper channel to flag routing issues. Recently planned a route in the Peak District of the UK. Exported route to Garmin and a section of the route was shown as not passable.
        Also watched a YOUTUBE vlog by Richy Vida where he is touring Morocco. His route planned with MRA actually took him through a Royal Palace. Again on import to Garmin this was highlighted as not possible. Can these issues be fixed and by whom.

        Rob Verhoeffundefined Online
        Rob Verhoeffundefined Online
        Rob Verhoeff
        Alpha tester
        wrote on last edited by Rob Verhoeff
        #3

        @Hugh-Bennett Apart from what Hans already mentioned above, it could also be the case that a part of your route is not drivable due to roadworks or a seasonal closure. Seasonal closures can be ignored in the menu. And perhaps with the overlay map in Routelab that shows traffic information (gold subscription), you can find out if a road is temporarily impassable?

        BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
        iOS on iPhone 13 (mounted on Quadlock)
        Apple CarPlay in VW T-Roc (wired)
        Routelab on MacBook Air & iMac (Ventura & Monterey)

        Hugh Bennettundefined 1 Reply Last reply
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        • Rob Verhoeffundefined Rob Verhoeff

          @Hugh-Bennett Apart from what Hans already mentioned above, it could also be the case that a part of your route is not drivable due to roadworks or a seasonal closure. Seasonal closures can be ignored in the menu. And perhaps with the overlay map in Routelab that shows traffic information (gold subscription), you can find out if a road is temporarily impassable?

          Hugh Bennettundefined Offline
          Hugh Bennettundefined Offline
          Hugh Bennett
          wrote on last edited by
          #4

          @Rob-Verhoeff Not in this case. Followed road on google street maps and its been permanently closed to traffic.

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          • Hans van de Ven MR.MRAundefined Hans van de Ven MR.MRA

            @Hugh-Bennett

            Issue's with the here map can be reported here: https://mapfeedback.here.com/#/report

            Hugh Bennettundefined Offline
            Hugh Bennettundefined Offline
            Hugh Bennett
            wrote on last edited by
            #5

            @Hans-van-de-Ven-MRA-Master Many Thanks. Have reported the issue.

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