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  4. Unable to recalculate... and again and again.

Unable to recalculate... and again and again.

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • Con Hennekensundefined Con Hennekens

    Can people experiencing this problem regularly, check if they left home or work starting the app in wifi conditions, after which the phone switches to cell network when this problem occurs? I have seen this behaviour a lot on my previous phone. I am guessing that something goes wrong after switching between different networks. The internet-availability test in the app succeeds, but somehow the service cannot be reached. In my case this problem ONLY occurred while online navigating (even with downloaded maps, because the calculation in that case is still done online. A force close followed by a restart and resume fixes it (network conditions are re-initialised?).

    Another thing I read not long ago, is that the DuckDuck Go app seems to block certain outgoing traffic. Is that something you use?

    RetiredWingManundefined Online
    RetiredWingManundefined Online
    RetiredWingMan
    Valued contributor
    wrote on last edited by
    #11

    @Con-Hennekens my most recent was not from home so no wifi Internet and I was in offline mode.

    2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

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    • Jörgenundefined Offline
      Jörgenundefined Offline
      Jörgen
      Valued contributor
      wrote on last edited by Jörgen
      #12

      Same Problem Yesterday. Start cury Road to Home, left the track and IT could Not recalculate.

      Screenshot_20240308-155402.png

      Strange Route anyway.

      Same days before, even 20m from original Route, No calculation. Everything was ok, Signal GPS etc.

      Screenshot_20240302-145902.png

      Hardware
      iPhone 12 pro (iOS 17.0.2)
      Oukitel RT3 (Andr. 12)
      Samsung Galaxy XCover 4 (Andr. 9 Pie)
      Wireless CarPlay mit (Elebest C650)
      Wired CarPlay (SEAT Arona - 2021)
      For more information, click here

      marc van der heijdenundefined 1 Reply Last reply
      0
      • Corjan Meijerinkundefined Offline
        Corjan Meijerinkundefined Offline
        Corjan Meijerink
        Developer
        wrote on last edited by
        #13

        What travelmode are you using when this occurs?

        Dave J 0undefined Jörgenundefined 2 Replies Last reply
        0
        • Corjan Meijerinkundefined Corjan Meijerink

          What travelmode are you using when this occurs?

          Dave J 0undefined Offline
          Dave J 0undefined Offline
          Dave J 0
          Valued contributor
          wrote on last edited by Dave J 0
          #14

          @Corjan-Meijerink Motorcycle travel mode was selected on both occasions I have seen this. One for a route and one for an A to B.

          Kind Regards. Help where I can.
          Ducati Multistrada V4 Rally
          iPhone 15 Pro
          Chigee AIO-5 Play
          Google Pixel 6 Pro - mounted on SP Connect Plus
          Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

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          • Corjan Meijerinkundefined Corjan Meijerink

            What travelmode are you using when this occurs?

            Jörgenundefined Offline
            Jörgenundefined Offline
            Jörgen
            Valued contributor
            wrote on last edited by
            #15

            @Corjan-Meijerink same for me, motorcycle mode.

            Hardware
            iPhone 12 pro (iOS 17.0.2)
            Oukitel RT3 (Andr. 12)
            Samsung Galaxy XCover 4 (Andr. 9 Pie)
            Wireless CarPlay mit (Elebest C650)
            Wired CarPlay (SEAT Arona - 2021)
            For more information, click here

            1 Reply Last reply
            0
            • Marschelundefined Offline
              Marschelundefined Offline
              Marschel
              wrote on last edited by
              #16

              @Corjan-Meijerink same for me, motorcycle mode.

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              • Corjan Meijerinkundefined Offline
                Corjan Meijerinkundefined Offline
                Corjan Meijerink
                Developer
                wrote on last edited by
                #17

                Could you let me know if the same happens in car (default drive) mode? @Marschel @Jörgen @Dave-J-0

                Jörgenundefined 1 Reply Last reply
                0
                • Marschelundefined Offline
                  Marschelundefined Offline
                  Marschel
                  wrote on last edited by
                  #18

                  @Corjan-Meijerink
                  Hello Corjan,
                  I'll test it on the drive home tomorrow and report back.

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                  • Marschelundefined Offline
                    Marschelundefined Offline
                    Marschel
                    wrote on last edited by
                    #19

                    @Corjan-Meijerink
                    Hello Corjan, I set the travel mode to car and drove the same route again and left the route at the same point. I did this again at a second point. Both times the route was recalculated very quickly without the error message "Route calculation not possible". The error then occurred again when I changed the travel mode to motorcycle.

                    Corjan Meijerinkundefined 1 Reply Last reply
                    0
                    • Marschelundefined Marschel

                      @Corjan-Meijerink
                      Hello Corjan, I set the travel mode to car and drove the same route again and left the route at the same point. I did this again at a second point. Both times the route was recalculated very quickly without the error message "Route calculation not possible". The error then occurred again when I changed the travel mode to motorcycle.

                      Corjan Meijerinkundefined Offline
                      Corjan Meijerinkundefined Offline
                      Corjan Meijerink
                      Developer
                      wrote on last edited by
                      #20

                      @Marschel Excellent feedback! I will release an updated beta in a bit (and announce so) which will solve the issue 🙂

                      1 Reply Last reply
                      3
                      • Corjan Meijerinkundefined Corjan Meijerink

                        Could you let me know if the same happens in car (default drive) mode? @Marschel @Jörgen @Dave-J-0

                        Jörgenundefined Offline
                        Jörgenundefined Offline
                        Jörgen
                        Valued contributor
                        wrote on last edited by
                        #21

                        @Corjan-Meijerink sorry I can not test before weekend.

                        Hardware
                        iPhone 12 pro (iOS 17.0.2)
                        Oukitel RT3 (Andr. 12)
                        Samsung Galaxy XCover 4 (Andr. 9 Pie)
                        Wireless CarPlay mit (Elebest C650)
                        Wired CarPlay (SEAT Arona - 2021)
                        For more information, click here

                        1 Reply Last reply
                        0
                        • Jörgenundefined Jörgen

                          Same Problem Yesterday. Start cury Road to Home, left the track and IT could Not recalculate.

                          Screenshot_20240308-155402.png

                          Strange Route anyway.

                          Same days before, even 20m from original Route, No calculation. Everything was ok, Signal GPS etc.

                          Screenshot_20240302-145902.png

                          marc van der heijdenundefined Offline
                          marc van der heijdenundefined Offline
                          marc van der heijden
                          wrote on last edited by
                          #22

                          @Jörgen said in Unable to recalculate... and again and again.:

                          Same Problem Yesterday. Start cury Road to Home, left the track and IT could Not recalculate.

                          Screenshot_20240308-155402.png

                          Strange Route anyway.

                          Same days before, even 20m from original Route, No calculation. Everything was ok, Signal GPS etc.

                          Screenshot_20240302-145902.png

                          zoets had ik vaak als ik vanuit thuis met wifi wegreed, door bijv 5 min eerder je wifi uit te zetten op je telefoon en dus met data gebruik van je abonnement weg te rijden heb ik dit probleem niet meer gehad.

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