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  4. Unable to recalculate... and again and again.

Unable to recalculate... and again and again.

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • Edwin_Mundefined Edwin_M

    Did some touring today with the 266 version
    At this moment 14:30 27x is not available yet.

    I had some interesting experiences.

    1. The app was directing me on a parallel road which is closed for cars and motorcycle. (Roundtour based calculation)
    2. Avoiding this I went on the 80km road. But then the app started complaining: can not recalculate.
    3. Due to some lag in location on screen, I missed a turn. Here too, the app started with lots of 'cannot recalculate' messages . It did not adjust the route. On my gut feeling I did some turns in a vilage and was able to return to the route (without performing a u-turn). I had an A-B route created with very curvy...
    4. In all I found that once you stray from the created route the recalculation was off or non existing..

    Grtz
    Edwin

    RetiredWingManundefined Offline
    RetiredWingManundefined Offline
    RetiredWingMan
    Valued contributor
    wrote on last edited by
    #2

    @Edwin_M I had a similar experience with v266 on a straight A to B route. Went off route and it took a very long time to recalculate. I was getting voice instructions while the recalculate was in progress.
    When I started the Ato B route I was given a choice of three routes. I chose one. After the recalculate a different route was planned.
    Screenshot_20240223_142510.jpg

    2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

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    • Marschelundefined Offline
      Marschelundefined Offline
      Marschel
      wrote on last edited by
      #3

      Hello,
      I can confirm such a phenomenon also with version 4.1.0-276.
      On a trip from A to B that was calculated before the trip, I have to leave the route at short notice. This meant that no recalculation of the route was possible and displayed. When I reached the actual route again and continued on it, the route could be calculated again and the message disappeared. GPS signal was available and offline maps too, so a recalculation would have been possible.

      Dave J 0undefined 1 Reply Last reply
      0
      • Marschelundefined Marschel

        Hello,
        I can confirm such a phenomenon also with version 4.1.0-276.
        On a trip from A to B that was calculated before the trip, I have to leave the route at short notice. This meant that no recalculation of the route was possible and displayed. When I reached the actual route again and continued on it, the route could be calculated again and the message disappeared. GPS signal was available and offline maps too, so a recalculation would have been possible.

        Dave J 0undefined Offline
        Dave J 0undefined Offline
        Dave J 0
        Valued contributor
        wrote on last edited by Dave J 0
        #4

        @Marschel had this happen to me too yesterday. Exactly the same with being off route and receiving the 'can not calculate' banner until I was back on the planned route. More testing tomorrow.

        Kind Regards. Help where I can.
        Ducati Multistrada V4 Rally
        iPhone 15 Pro
        CHIGEE AIO-6 LTE
        CHIGEE AIO-5 Play
        Google Pixel 6 Pro - mounted on SP Connect Plus
        Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

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        • RetiredWingManundefined Offline
          RetiredWingManundefined Offline
          RetiredWingMan
          Valued contributor
          wrote on last edited by
          #5

          I find that when following a curvy A to B route (track), if you deviate from the track, the app sometimes has a lot of trouble recalculating. This is with downloaded maps and offline operation. I also find that the app is overly aggressive (in my opinion) with trying to get you back on track. At times it will try to send you backwards rather than route you to the closest point on the track.

          2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

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          • Marschelundefined Offline
            Marschelundefined Offline
            Marschel
            wrote on last edited by
            #6

            @RetiredWingMan
            Hello,
            In this case, my route from A to B was planned without any curves, just a straight route on the fastest route, because I wanted to get home through the city.

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            • Con Hennekensundefined Offline
              Con Hennekensundefined Offline
              Con Hennekens
              Alpha tester
              wrote on last edited by
              #7

              Can people experiencing this problem regularly, check if they left home or work starting the app in wifi conditions, after which the phone switches to cell network when this problem occurs? I have seen this behaviour a lot on my previous phone. I am guessing that something goes wrong after switching between different networks. The internet-availability test in the app succeeds, but somehow the service cannot be reached. In my case this problem ONLY occurred while online navigating (even with downloaded maps, because the calculation in that case is still done online. A force close followed by a restart and resume fixes it (network conditions are re-initialised?).

              Another thing I read not long ago, is that the DuckDuck Go app seems to block certain outgoing traffic. Is that something you use?

              I am just an enthusiastic MRA user, and hope you will be one too!

              Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

              Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

              Edwin_Mundefined RetiredWingManundefined 2 Replies Last reply
              0
              • Con Hennekensundefined Con Hennekens

                Can people experiencing this problem regularly, check if they left home or work starting the app in wifi conditions, after which the phone switches to cell network when this problem occurs? I have seen this behaviour a lot on my previous phone. I am guessing that something goes wrong after switching between different networks. The internet-availability test in the app succeeds, but somehow the service cannot be reached. In my case this problem ONLY occurred while online navigating (even with downloaded maps, because the calculation in that case is still done online. A force close followed by a restart and resume fixes it (network conditions are re-initialised?).

                Another thing I read not long ago, is that the DuckDuck Go app seems to block certain outgoing traffic. Is that something you use?

                Edwin_Mundefined Offline
                Edwin_Mundefined Offline
                Edwin_M
                wrote on last edited by
                #8

                @Con-Hennekens none of the above in my case

                Samsung S24+ Android, Carpuride W702 , KTM 1290 Super Adventure & Wielrenfietsen

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                • Marschelundefined Offline
                  Marschelundefined Offline
                  Marschel
                  wrote on last edited by
                  #9

                  @Con-Hennekens
                  For me too, the phone was only online the whole time via phone data traffic.

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                  • Dave J 0undefined Offline
                    Dave J 0undefined Offline
                    Dave J 0
                    Valued contributor
                    wrote on last edited by Dave J 0
                    #10

                    @Con-Hennekens None of the above for me too. Using 4.1.0-276 with Android 14 on Pixel 6 Pro. I was out on a route today and skipped Point 3 well in advance of reaching the point and was online at that time - tracklog. All going well until I decided to go past Point 4 to see what would happen. I am offline at this point (unlike the other day where the same problem happened) and the 'cannot calculate' starts - video of the problem.

                    Turning around and heading back to Point 4, the problem continues as I approach Point 4 until I am back on the planned route after Point 4 - video.

                    Note that in both videos whether heading away from or to Point 4, the distance and turn indications do not change also:
                    Screenshot 2024-03-08 163927.png

                    @Corjan-Meijerink, I have sent you the log file from my device just in case it helps.

                    Kind Regards. Help where I can.
                    Ducati Multistrada V4 Rally
                    iPhone 15 Pro
                    CHIGEE AIO-6 LTE
                    CHIGEE AIO-5 Play
                    Google Pixel 6 Pro - mounted on SP Connect Plus
                    Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

                    1 Reply Last reply
                    0
                    • Con Hennekensundefined Con Hennekens

                      Can people experiencing this problem regularly, check if they left home or work starting the app in wifi conditions, after which the phone switches to cell network when this problem occurs? I have seen this behaviour a lot on my previous phone. I am guessing that something goes wrong after switching between different networks. The internet-availability test in the app succeeds, but somehow the service cannot be reached. In my case this problem ONLY occurred while online navigating (even with downloaded maps, because the calculation in that case is still done online. A force close followed by a restart and resume fixes it (network conditions are re-initialised?).

                      Another thing I read not long ago, is that the DuckDuck Go app seems to block certain outgoing traffic. Is that something you use?

                      RetiredWingManundefined Offline
                      RetiredWingManundefined Offline
                      RetiredWingMan
                      Valued contributor
                      wrote on last edited by
                      #11

                      @Con-Hennekens my most recent was not from home so no wifi Internet and I was in offline mode.

                      2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

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                      • Jörgenundefined Offline
                        Jörgenundefined Offline
                        Jörgen
                        Valued contributor
                        wrote on last edited by Jörgen
                        #12

                        Same Problem Yesterday. Start cury Road to Home, left the track and IT could Not recalculate.

                        Screenshot_20240308-155402.png

                        Strange Route anyway.

                        Same days before, even 20m from original Route, No calculation. Everything was ok, Signal GPS etc.

                        Screenshot_20240302-145902.png

                        Hardware
                        iPhone 12 pro (iOS 17.0.2)
                        Oukitel RT3 (Andr. 12)
                        Samsung Galaxy XCover 4 (Andr. 9 Pie)
                        Wireless CarPlay mit (Elebest C650)
                        Wired CarPlay (SEAT Arona - 2021)
                        For more information, click here

                        marc van der heijdenundefined 1 Reply Last reply
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                        • Corjan Meijerinkundefined Offline
                          Corjan Meijerinkundefined Offline
                          Corjan Meijerink
                          Developer
                          wrote on last edited by
                          #13

                          What travelmode are you using when this occurs?

                          Dave J 0undefined Jörgenundefined 2 Replies Last reply
                          0
                          • Corjan Meijerinkundefined Corjan Meijerink

                            What travelmode are you using when this occurs?

                            Dave J 0undefined Offline
                            Dave J 0undefined Offline
                            Dave J 0
                            Valued contributor
                            wrote on last edited by Dave J 0
                            #14

                            @Corjan-Meijerink Motorcycle travel mode was selected on both occasions I have seen this. One for a route and one for an A to B.

                            Kind Regards. Help where I can.
                            Ducati Multistrada V4 Rally
                            iPhone 15 Pro
                            CHIGEE AIO-6 LTE
                            CHIGEE AIO-5 Play
                            Google Pixel 6 Pro - mounted on SP Connect Plus
                            Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

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                            • Corjan Meijerinkundefined Corjan Meijerink

                              What travelmode are you using when this occurs?

                              Jörgenundefined Offline
                              Jörgenundefined Offline
                              Jörgen
                              Valued contributor
                              wrote on last edited by
                              #15

                              @Corjan-Meijerink same for me, motorcycle mode.

                              Hardware
                              iPhone 12 pro (iOS 17.0.2)
                              Oukitel RT3 (Andr. 12)
                              Samsung Galaxy XCover 4 (Andr. 9 Pie)
                              Wireless CarPlay mit (Elebest C650)
                              Wired CarPlay (SEAT Arona - 2021)
                              For more information, click here

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                              • Marschelundefined Offline
                                Marschelundefined Offline
                                Marschel
                                wrote on last edited by
                                #16

                                @Corjan-Meijerink same for me, motorcycle mode.

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                                • Corjan Meijerinkundefined Offline
                                  Corjan Meijerinkundefined Offline
                                  Corjan Meijerink
                                  Developer
                                  wrote on last edited by
                                  #17

                                  Could you let me know if the same happens in car (default drive) mode? @Marschel @Jörgen @Dave-J-0

                                  Jörgenundefined 1 Reply Last reply
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                                  • Marschelundefined Offline
                                    Marschelundefined Offline
                                    Marschel
                                    wrote on last edited by
                                    #18

                                    @Corjan-Meijerink
                                    Hello Corjan,
                                    I'll test it on the drive home tomorrow and report back.

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                                    • Marschelundefined Offline
                                      Marschelundefined Offline
                                      Marschel
                                      wrote on last edited by
                                      #19

                                      @Corjan-Meijerink
                                      Hello Corjan, I set the travel mode to car and drove the same route again and left the route at the same point. I did this again at a second point. Both times the route was recalculated very quickly without the error message "Route calculation not possible". The error then occurred again when I changed the travel mode to motorcycle.

                                      Corjan Meijerinkundefined 1 Reply Last reply
                                      0
                                      • Marschelundefined Marschel

                                        @Corjan-Meijerink
                                        Hello Corjan, I set the travel mode to car and drove the same route again and left the route at the same point. I did this again at a second point. Both times the route was recalculated very quickly without the error message "Route calculation not possible". The error then occurred again when I changed the travel mode to motorcycle.

                                        Corjan Meijerinkundefined Offline
                                        Corjan Meijerinkundefined Offline
                                        Corjan Meijerink
                                        Developer
                                        wrote on last edited by
                                        #20

                                        @Marschel Excellent feedback! I will release an updated beta in a bit (and announce so) which will solve the issue 🙂

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                                        • Corjan Meijerinkundefined Corjan Meijerink

                                          Could you let me know if the same happens in car (default drive) mode? @Marschel @Jörgen @Dave-J-0

                                          Jörgenundefined Offline
                                          Jörgenundefined Offline
                                          Jörgen
                                          Valued contributor
                                          wrote on last edited by
                                          #21

                                          @Corjan-Meijerink sorry I can not test before weekend.

                                          Hardware
                                          iPhone 12 pro (iOS 17.0.2)
                                          Oukitel RT3 (Andr. 12)
                                          Samsung Galaxy XCover 4 (Andr. 9 Pie)
                                          Wireless CarPlay mit (Elebest C650)
                                          Wired CarPlay (SEAT Arona - 2021)
                                          For more information, click here

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