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  4. Truck route calculation differences between Web and Next! App

Truck route calculation differences between Web and Next! App

Scheduled Pinned Locked Moved [Web] Problems, Bugs and other Issues
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  • Kai Schmitzundefined Offline
    Kai Schmitzundefined Offline
    Kai Schmitz
    wrote on last edited by
    #1

    I work as a truck driving instructor in Germany. I use MRA to plan my training routes and unfortunately there are actually some serious problems with how the routes for trucks are calculated in the web version.

    Whenever I set the route type (web version) to truck, unnecessary detours are calculated:
    2023-12-26 08_32_02.png

    The Next! App is calculating the same route fine.
    Screenshot_20231226_083652.jpg
    Even if I set the web version to the vehicle type "Motorhome", everything is fine.
    2023-12-26 08_31_23.png

    And before you ask: Yes, the route can be traveled with a truck including a trailer. I recorded the route in advance with a GPX logger. The calculating error inside of the web version always occurs when the vehicle type is set to “truck”, regardless of whether a trailer is specified in the vehicle data or not.

    This is not at all useful or reliable. I strongly request that this issue will be resolved soon!

    Hans van de Ven MR.MRAundefined Corjan Meijerinkundefined 2 Replies Last reply
    2
    • Kai Schmitzundefined Kai Schmitz

      I work as a truck driving instructor in Germany. I use MRA to plan my training routes and unfortunately there are actually some serious problems with how the routes for trucks are calculated in the web version.

      Whenever I set the route type (web version) to truck, unnecessary detours are calculated:
      2023-12-26 08_32_02.png

      The Next! App is calculating the same route fine.
      Screenshot_20231226_083652.jpg
      Even if I set the web version to the vehicle type "Motorhome", everything is fine.
      2023-12-26 08_31_23.png

      And before you ask: Yes, the route can be traveled with a truck including a trailer. I recorded the route in advance with a GPX logger. The calculating error inside of the web version always occurs when the vehicle type is set to “truck”, regardless of whether a trailer is specified in the vehicle data or not.

      This is not at all useful or reliable. I strongly request that this issue will be resolved soon!

      Hans van de Ven MR.MRAundefined Offline
      Hans van de Ven MR.MRAundefined Offline
      Hans van de Ven MR.MRA
      RouteXpert
      wrote on last edited by
      #2

      @Kai-Schmitz

      Can you share the url from the route? Make sure it is set to public

      Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
      Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

      Kai Schmitzundefined 1 Reply Last reply
      0
      • Hans van de Ven MR.MRAundefined Hans van de Ven MR.MRA

        @Kai-Schmitz

        Can you share the url from the route? Make sure it is set to public

        Kai Schmitzundefined Offline
        Kai Schmitzundefined Offline
        Kai Schmitz
        wrote on last edited by Kai Schmitz
        #3

        https://www.myrouteapp.com/route/open/8510674
        https://www.myrouteapp.com/track/open/536477

        1 Reply Last reply
        0
        • Kai Schmitzundefined Kai Schmitz

          I work as a truck driving instructor in Germany. I use MRA to plan my training routes and unfortunately there are actually some serious problems with how the routes for trucks are calculated in the web version.

          Whenever I set the route type (web version) to truck, unnecessary detours are calculated:
          2023-12-26 08_32_02.png

          The Next! App is calculating the same route fine.
          Screenshot_20231226_083652.jpg
          Even if I set the web version to the vehicle type "Motorhome", everything is fine.
          2023-12-26 08_31_23.png

          And before you ask: Yes, the route can be traveled with a truck including a trailer. I recorded the route in advance with a GPX logger. The calculating error inside of the web version always occurs when the vehicle type is set to “truck”, regardless of whether a trailer is specified in the vehicle data or not.

          This is not at all useful or reliable. I strongly request that this issue will be resolved soon!

          Corjan Meijerinkundefined Offline
          Corjan Meijerinkundefined Offline
          Corjan Meijerink
          Developer
          wrote on last edited by
          #4

          @Kai-Schmitz The issue has been fixed! 🙂
          Behavior in app and web should be identical now.

          I see that the route you shared has been deleted unfortunately but I am quite confident that everything should work as expected.

          Thanks for sharing 😃

          Kai Schmitzundefined 1 Reply Last reply
          0
          • Corjan Meijerinkundefined Corjan Meijerink

            @Kai-Schmitz The issue has been fixed! 🙂
            Behavior in app and web should be identical now.

            I see that the route you shared has been deleted unfortunately but I am quite confident that everything should work as expected.

            Thanks for sharing 😃

            Kai Schmitzundefined Offline
            Kai Schmitzundefined Offline
            Kai Schmitz
            wrote on last edited by
            #5

            @Corjan-Meijerink many thank's for the Fix!

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