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    Offline mode no longer works

    [Beta] Problems, Bugs and other Issues
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    • Calibos
      Calibos last edited by

      I used offline mode all summer for my rodtrips and everything worked wonderfully so far.
      Tomorrow I have to go 250 km from home, so I naturally took my tablet, carried out the last update of the application and downloaded my route from the road lab. I went off-grid and selected offline mode and surprise nothing works anymore. Impossible to calculate the route. the app displays a message to switch the app online to be able to carry out the calculation.

      I don't understand what's going on. Has anyone had a similar problem?

      Rob Verhoeff 1 Reply Last reply Reply Quote 0
      • Rob Verhoeff
        Rob Verhoeff @Calibos last edited by

        @Calibos No... I forced closed the app first. Then go into flightmode to be sure there's no live internet connection. Started the app again, selected one of my downloaded routes and pressed navigate. No problemo...

        BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
        iOS on iPhone 13 (mounted on Quadlock)
        Apple CarPlay in VW T-Roc (wired)
        Routelab on MacBook Air & iMac (Ventura & Monterey)

        Calibos 1 Reply Last reply Reply Quote 0
        • Calibos
          Calibos @Rob Verhoeff last edited by Calibos

          @Rob-Verhoeff
          "I just tried again I got the following message "no route could be calculated using your offline maps to try again we need to deactivate offline navigation"

          all my maps of Europe have been present on my SD card since this summer. I navigated offline without problem in September of this year

          Screenshot_20231208-210032.jpg

          Rob Verhoeff 1 Reply Last reply Reply Quote 0
          • Rob Verhoeff
            Rob Verhoeff @Calibos last edited by

            @Calibos Strange, have to wait until some genius comes by I think...

            BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
            iOS on iPhone 13 (mounted on Quadlock)
            Apple CarPlay in VW T-Roc (wired)
            Routelab on MacBook Air & iMac (Ventura & Monterey)

            Calibos 1 Reply Last reply Reply Quote 0
            • Calibos
              Calibos @Rob Verhoeff last edited by

              @Rob-Verhoeff
              the only thing I've done since September is update the app to the latest version

              Rob Verhoeff 1 Reply Last reply Reply Quote 0
              • Rob Verhoeff
                Rob Verhoeff @Calibos last edited by

                @Calibos said in Offline mode no longer works:

                @Rob-Verhoeff
                the only thing I've done since September is update the app to the latest version

                Same here... as you can see, completely offline:

                IMG_0246.jpeg

                BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
                iOS on iPhone 13 (mounted on Quadlock)
                Apple CarPlay in VW T-Roc (wired)
                Routelab on MacBook Air & iMac (Ventura & Monterey)

                Calibos 1 Reply Last reply Reply Quote 0
                • Calibos
                  Calibos @Rob Verhoeff last edited by

                  @Rob-Verhoeff
                  yes it worked perfectly before exactly like you

                  Rob Verhoeff 1 Reply Last reply Reply Quote 0
                  • Rob Verhoeff
                    Rob Verhoeff @Calibos last edited by Rob Verhoeff

                    @Calibos reboot your phone or tablet and try again?

                    BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
                    iOS on iPhone 13 (mounted on Quadlock)
                    Apple CarPlay in VW T-Roc (wired)
                    Routelab on MacBook Air & iMac (Ventura & Monterey)

                    Calibos 1 Reply Last reply Reply Quote 0
                    • Calibos
                      Calibos @Rob Verhoeff last edited by

                      @Rob-Verhoeff
                      I have already rebooted the tablet.
                      we would say that the application no longer sees my cards

                      Rob Verhoeff 1 Reply Last reply Reply Quote 0
                      • Rob Verhoeff
                        Rob Verhoeff @Calibos last edited by

                        @Calibos Same as in this topic?

                        Try to initiate a route that is stored in the tablet's internal memory rather than on the memory card. If that works, you'll know what the issue is.

                        BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
                        iOS on iPhone 13 (mounted on Quadlock)
                        Apple CarPlay in VW T-Roc (wired)
                        Routelab on MacBook Air & iMac (Ventura & Monterey)

                        Calibos 1 Reply Last reply Reply Quote 0
                        • Calibos
                          Calibos @Rob Verhoeff last edited by

                          @Rob-Verhoeff
                          I'll try

                          Is there a way to see the maps present on the SD card?

                          Rob Verhoeff 1 Reply Last reply Reply Quote 0
                          • Rob Verhoeff
                            Rob Verhoeff @Calibos last edited by

                            @Calibos I've no idea, don't have SD-storage on an iPhone...

                            BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
                            iOS on iPhone 13 (mounted on Quadlock)
                            Apple CarPlay in VW T-Roc (wired)
                            Routelab on MacBook Air & iMac (Ventura & Monterey)

                            Calibos 2 Replies Last reply Reply Quote 0
                            • Calibos
                              Calibos @Rob Verhoeff last edited by

                              @Rob-Verhoeff
                              I'm re-downloading the map of the region and I'll try it later

                              Con Hennekens 1 Reply Last reply Reply Quote 0
                              • Calibos
                                Calibos @Rob Verhoeff last edited by

                                @Rob-Verhoeff

                                it works again after re-downloading the map of this region. It's good but it's worrying if an update loses the links to the downloaded maps!

                                Calibos 1 Reply Last reply Reply Quote 1
                                • Calibos
                                  Calibos @Calibos last edited by

                                  @Calibos
                                  @developer

                                  It would be necessary to be able to view the list of maps accessible offline. or like the background certain software a different color for the region available offline.
                                  And above all understand why these cards lost their links with the application following the update

                                  1 Reply Last reply Reply Quote 0
                                  • paul69
                                    paul69 last edited by

                                    hi @Calibos

                                    i had a very similar issue, after downloading the latest map update.

                                    for example, i select a favourite to navigate to, and a pop up reads this cannot be calculated or similar words.

                                    i only ever use offline mode when navigating, but after the update it would not calculate any route.
                                    the only way to rectify the problem was to delete the maps then download again, I then rebooted the app and all worked perfectly.

                                    hopefully this will help others in the future.

                                    to achieve, we must first attempt ✌️

                                    1 Reply Last reply Reply Quote 0
                                    • Con Hennekens
                                      Con Hennekens @Calibos last edited by Con Hennekens

                                      @Calibos, What I THINK is happening is that you updated the app to a version that is no longer compatible with the offline maps you had for the previous version. I think you need to update the maps before you do anything else.

                                      There have been added some features to the app that depend on newer maps. Also the current SDK has been upgraded multiple times since summer, and often a map update is obligated after that.

                                      @Corjan-Meijerink, do you agree with this? If so it could be very helpful to do a map-check after an app-update. At the moment you only see map updates if you actively look for it in the menu. Therefore it can happen to run behind with the map version.

                                      I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
                                      I am just an enthusiastic user, and hope you will be one too!

                                      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                                      1 Reply Last reply Reply Quote 1
                                      • RetiredWingMan
                                        RetiredWingMan last edited by

                                        I agree, it appears that recent updates require updated maps.

                                        2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

                                        1 Reply Last reply Reply Quote 0
                                        • Calibos
                                          Calibos last edited by

                                          Ok updating the map fixed the problem. Only if I hadn't checked in the evening before leaving, I simply wouldn't have been able to sail with mra this weekend.
                                          If in fact the version of the application requires a reloading of the maps then there should be an alert message when launching the app about the need to update the maps.

                                          Another point as I asked a little above would be to have a way to view the cards present in offline mode on the device because here it is impossible to know if my cards still used in the fall were lost or present on my tablet.

                                          Con Hennekens 1 Reply Last reply Reply Quote 0
                                          • Con Hennekens
                                            Con Hennekens @Calibos last edited by

                                            @Calibos said in Offline mode no longer works:

                                            Another point as I asked a little above would be to have a way to view the cards present in offline mode on the device

                                            Maps you downloaded are marked with a check-mark.
                                            Or do I misunderstand what you mean?

                                            I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
                                            I am just an enthusiastic user, and hope you will be one too!

                                            Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                                            Calibos 1 Reply Last reply Reply Quote 0
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