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Problems with MyRoute-app and Android Auto

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • Harley Stammtisch Münsterundefined Offline
    Harley Stammtisch Münsterundefined Offline
    Harley Stammtisch Münster
    wrote on last edited by
    #1

    Hi,

    Today I used MyRouteApp with AndroidAuto for the first time an I have to admit... I´m a little frustrated.

    Is it intended that you first have to load a route on the smartphone BEFORE connecting it to the car via AndroidAuto ?
    When you start the App AFTER connecting to the car, you can only select "last route", but the App doesn´t load the route even though there is a good connction to the internet. The Screen remains dark. (Picture 1)
    There ist no menu on the map, so zooming in and out or skipping waypoints and so on isn´t possible at all. (Picture 2) You can only choose between split screen and full screen.
    Voice instructions are only given to the first turn ; after that there is silence.
    It seems, that MyRouteApp is disturbing the GPS-satellite reception, because after switching to GoogleMaps Navigation no GPS-Signal is received (according to the display on the screen).

    So far, so bad. 😞 Be asured I will test it a little more intensively in the near future.

    Soft and Hardware used:

    Smartphone: XAOMI Redmi 9Pro
    MIUI-Version 13.0.2.0
    AndroidAuto: Version 9.6.632054
    Car: MAZDA 3 BP, Model ![IMG_20230620_111920.jpg](/assets/uploads/files/1687279521934-img_20230620_111920.jpg) 2023
    MyRouteApp: Version 4.0.0
    

    Regards

    JoachimIMG_20230620_111920.jpg IMG_20230620_112201.jpg

    Corjan Meijerinkundefined 1 Reply Last reply
    0
    • Harley Stammtisch Münsterundefined Harley Stammtisch Münster

      Hi,

      Today I used MyRouteApp with AndroidAuto for the first time an I have to admit... I´m a little frustrated.

      Is it intended that you first have to load a route on the smartphone BEFORE connecting it to the car via AndroidAuto ?
      When you start the App AFTER connecting to the car, you can only select "last route", but the App doesn´t load the route even though there is a good connction to the internet. The Screen remains dark. (Picture 1)
      There ist no menu on the map, so zooming in and out or skipping waypoints and so on isn´t possible at all. (Picture 2) You can only choose between split screen and full screen.
      Voice instructions are only given to the first turn ; after that there is silence.
      It seems, that MyRouteApp is disturbing the GPS-satellite reception, because after switching to GoogleMaps Navigation no GPS-Signal is received (according to the display on the screen).

      So far, so bad. 😞 Be asured I will test it a little more intensively in the near future.

      Soft and Hardware used:

      Smartphone: XAOMI Redmi 9Pro
      MIUI-Version 13.0.2.0
      AndroidAuto: Version 9.6.632054
      Car: MAZDA 3 BP, Model ![IMG_20230620_111920.jpg](/assets/uploads/files/1687279521934-img_20230620_111920.jpg) 2023
      MyRouteApp: Version 4.0.0
      

      Regards

      JoachimIMG_20230620_111920.jpg IMG_20230620_112201.jpg

      Corjan Meijerinkundefined Offline
      Corjan Meijerinkundefined Offline
      Corjan Meijerink
      administrator
      wrote on last edited by
      #2

      @Harley-Stammtisch-Münster We’ve just deployed a new update (4.0.1) which contains improvements for Android Auto 🙂 I’d suggest testing again with that version.

      AA / CP development is our priority now 🙂

      1 Reply Last reply
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      • Harley Stammtisch Münsterundefined Offline
        Harley Stammtisch Münsterundefined Offline
        Harley Stammtisch Münster
        wrote on last edited by
        #3

        Until now there is no version 4.0.1 available in the Google Play Store.... 😞

        Con Hennekensundefined 1 Reply Last reply
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        • Harley Stammtisch Münsterundefined Harley Stammtisch Münster

          Until now there is no version 4.0.1 available in the Google Play Store.... 😞

          Con Hennekensundefined Offline
          Con Hennekensundefined Offline
          Con Hennekens
          wrote on last edited by
          #4

          @Harley-Stammtisch-Münster, see: https://forum.myrouteapp.com/topic/4613/android-delay-in-4-0-1-update

          I am just an enthusiastic MRA user, and hope you will be one too!

          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

          Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

          1 Reply Last reply
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          • A Former User? Offline
            A Former User? Offline
            A Former User
            wrote on last edited by
            #5

            I'm also having problems with Android auto. I'm not getting any sound for directions or cameras, the direction box top left either freezes or shows incorrect details and distance is still yards. There is no travel speed showing. Not sure which is the best map to use in the car and whether that has any bearing on what's displayed, and no zoom button.
            Other nav apps work fine.
            I am using a Google Pixel 7 with Android v13 in a Hyundai Kona.

            1 Reply Last reply
            0
            • Harley Stammtisch Münsterundefined Offline
              Harley Stammtisch Münsterundefined Offline
              Harley Stammtisch Münster
              wrote on last edited by
              #6

              I made the update to version 4.0.1, but the app still doesn´t work properly. When I connect the smartphone to the car, I get the message, that the app needs some more permissions to work, but it doesen´t say what kind of permissions are needed....🤔

              Corjan Meijerinkundefined 1 Reply Last reply
              0
              • Harley Stammtisch Münsterundefined Harley Stammtisch Münster

                I made the update to version 4.0.1, but the app still doesn´t work properly. When I connect the smartphone to the car, I get the message, that the app needs some more permissions to work, but it doesen´t say what kind of permissions are needed....🤔

                Corjan Meijerinkundefined Offline
                Corjan Meijerinkundefined Offline
                Corjan Meijerink
                administrator
                wrote on last edited by
                #7

                @Harley-Stammtisch-Münster could you share a screenshot / photo of this message?

                1 Reply Last reply
                0
                • Harley Stammtisch Münsterundefined Offline
                  Harley Stammtisch Münsterundefined Offline
                  Harley Stammtisch Münster
                  wrote on last edited by Harley Stammtisch Münster
                  #8

                  Sure. Here wo go.....
                  That´s what pops up on the screen of my mobile phone ; second picture shows what the map looks like on the screen in my car. No menu present except "search" (which doesn´t work) and "last route".
                  Meanwhile I got AndroidAuto 9.7.632214-release on my phone, which seems to make some other problems while connecting to a car. (according to the comments).
                  Also I still got the MRA "Navigation"-App on my phone. Could that be the problem ?
                  Screenshot_2023-06-27-15-40-51-679_lockscreen.jpgIMG_20230627_154326.jpg

                  Corjan Meijerinkundefined 1 Reply Last reply
                  0
                  • Harley Stammtisch Münsterundefined Harley Stammtisch Münster

                    Sure. Here wo go.....
                    That´s what pops up on the screen of my mobile phone ; second picture shows what the map looks like on the screen in my car. No menu present except "search" (which doesn´t work) and "last route".
                    Meanwhile I got AndroidAuto 9.7.632214-release on my phone, which seems to make some other problems while connecting to a car. (according to the comments).
                    Also I still got the MRA "Navigation"-App on my phone. Could that be the problem ?
                    Screenshot_2023-06-27-15-40-51-679_lockscreen.jpgIMG_20230627_154326.jpg

                    Corjan Meijerinkundefined Offline
                    Corjan Meijerinkundefined Offline
                    Corjan Meijerink
                    administrator
                    wrote on last edited by Corjan Meijerink
                    #9

                    @Harley-Stammtisch-Münster thanks! And what happens if you press the request?

                    If you start navigating on the phone (and not AA), does your phone also ask for additional permissions?
                    If possible, please share a screenshot of your app permissions 🙂

                    Harley Stammtisch Münsterundefined 1 Reply Last reply
                    0
                    • Harley Stammtisch Münsterundefined Offline
                      Harley Stammtisch Münsterundefined Offline
                      Harley Stammtisch Münster
                      wrote on last edited by Harley Stammtisch Münster
                      #10

                      Hi again,
                      When I start the app without connecting to the car, everything works fine and I have no problems at all.

                      I reinstalled the app yesterday, but the problems remain. Btw.: Is it intended that myroute-app starts automatically as soon as the smartphone is connected to the car? Is it possible to change that ?

                      If I try several times to connect the smartphone to the car, AndroidAuto no longer works and myroute-app doesn't respond either.

                      Screenshot_2023-06-28-08-50-31-160_com.google.android.permissioncontroller.jpg Screenshot_2023-06-28-08-50-52-281_com.google.android.permissioncontroller.jpg Screenshot_2023-06-28-08-51-59-575_com.google.android.permissioncontroller.jpg Screenshot_2023-06-28-09-06-23-084_lockscreen.jpg Screenshot_2023-06-28-09-17-49-024_com.cloudmax.myrouteapp.jpg

                      Just one more thing:
                      Sometimes a "red 1" appears on the smartphone screen next to the myroute-app icon (similar to a received email), but when I open the app I can't see any message.

                      Corjan Meijerinkundefined 1 Reply Last reply
                      0
                      • Harley Stammtisch Münsterundefined Harley Stammtisch Münster

                        Hi again,
                        When I start the app without connecting to the car, everything works fine and I have no problems at all.

                        I reinstalled the app yesterday, but the problems remain. Btw.: Is it intended that myroute-app starts automatically as soon as the smartphone is connected to the car? Is it possible to change that ?

                        If I try several times to connect the smartphone to the car, AndroidAuto no longer works and myroute-app doesn't respond either.

                        Screenshot_2023-06-28-08-50-31-160_com.google.android.permissioncontroller.jpg Screenshot_2023-06-28-08-50-52-281_com.google.android.permissioncontroller.jpg Screenshot_2023-06-28-08-51-59-575_com.google.android.permissioncontroller.jpg Screenshot_2023-06-28-09-06-23-084_lockscreen.jpg Screenshot_2023-06-28-09-17-49-024_com.cloudmax.myrouteapp.jpg

                        Just one more thing:
                        Sometimes a "red 1" appears on the smartphone screen next to the myroute-app icon (similar to a received email), but when I open the app I can't see any message.

                        Corjan Meijerinkundefined Offline
                        Corjan Meijerinkundefined Offline
                        Corjan Meijerink
                        administrator
                        wrote on last edited by
                        #11

                        @Harley-Stammtisch-Münster thanks, we will investigate

                        Harley Stammtisch Münsterundefined 1 Reply Last reply
                        0
                        • Harley Stammtisch Münsterundefined Offline
                          Harley Stammtisch Münsterundefined Offline
                          Harley Stammtisch Münster
                          wrote on last edited by
                          #12

                          First of all: Thanks a lot for helping me with my problems.

                          Here are some more strange things (maybe it will help you narrow down the problem):
                          First: A screenshot of the "red1" on the MyRoute-app icon
                          Screenshot_2023-06-28-13-13-54-432_com.miui.home[1].jpg

                          Second: When I connect without starting the app on the smartphone, the map on the car-display is frozen. It only shows the last actual position. When I switch to another navigation app (Google Maps or the built in navigation system) everything works fine.
                          Switching back to MyRoute-app, the new actual position is shown, but there´s still no movement by the map.

                          When I start the app on the phone the map follows the actual position of the car and also navigating to a destination or following a route is possible, but there is still no way to enter any menu of the app. Only the map is displayed on the screen of the car.

                          Con Hennekensundefined 1 Reply Last reply
                          0
                          • Harley Stammtisch Münsterundefined Harley Stammtisch Münster

                            First of all: Thanks a lot for helping me with my problems.

                            Here are some more strange things (maybe it will help you narrow down the problem):
                            First: A screenshot of the "red1" on the MyRoute-app icon
                            Screenshot_2023-06-28-13-13-54-432_com.miui.home[1].jpg

                            Second: When I connect without starting the app on the smartphone, the map on the car-display is frozen. It only shows the last actual position. When I switch to another navigation app (Google Maps or the built in navigation system) everything works fine.
                            Switching back to MyRoute-app, the new actual position is shown, but there´s still no movement by the map.

                            When I start the app on the phone the map follows the actual position of the car and also navigating to a destination or following a route is possible, but there is still no way to enter any menu of the app. Only the map is displayed on the screen of the car.

                            Con Hennekensundefined Offline
                            Con Hennekensundefined Offline
                            Con Hennekens
                            wrote on last edited by
                            #13

                            @Harley-Stammtisch-Münster, The latest app update generates system notifications concerning the progress of map downloads and updates. If such a message is not dismissed, it shows by the number, or on some phones like mine as a simple red dot without a number.

                            I am just an enthusiastic MRA user, and hope you will be one too!

                            Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                            Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                            1 Reply Last reply
                            0
                            • Corjan Meijerinkundefined Corjan Meijerink

                              @Harley-Stammtisch-Münster thanks, we will investigate

                              Harley Stammtisch Münsterundefined Offline
                              Harley Stammtisch Münsterundefined Offline
                              Harley Stammtisch Münster
                              wrote on last edited by
                              #14

                              @Corjan-Meijerink
                              Yesterday's update to version 4.0.2 didn't solve the problems either. Still no menu on the map and "click" on the MyRoute-app icon only toggles between full screen and split screen.
                              Loading the last route does not work either.😢
                              IMG_20230630_120502.jpg

                              I have now downloaded the app to my wife's smartphone (Samsung Galaxy), but apart from a few minor things (MyRoute-app does not start automatically and no indication of missing authorizations), the app does not work with my vehicle.
                              Loading the last route does not work...
                              IMG_20230630_132504.jpg
                              My car´s display still looks like that...
                              IMG_20230630_132529.jpg

                              Loading a planned route on the smartphone.....
                              IMG_20230630_132727.jpg
                              looks on my car´s display like that.....
                              IMG_20230630_132735_BURST1.jpg

                              And when I start the navigation on the smartphone.....
                              IMG_20230630_132831.jpg
                              these are the only things displayed an the car´s screen. 😞
                              IMG_20230630_132837.jpg

                              1 Reply Last reply
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                              • Corjan Meijerinkundefined Corjan Meijerink

                                @Harley-Stammtisch-Münster thanks! And what happens if you press the request?

                                If you start navigating on the phone (and not AA), does your phone also ask for additional permissions?
                                If possible, please share a screenshot of your app permissions 🙂

                                Harley Stammtisch Münsterundefined Offline
                                Harley Stammtisch Münsterundefined Offline
                                Harley Stammtisch Münster
                                wrote on last edited by
                                #15

                                @Corjan-Meijerink
                                Hello again after a long time,
                                I have the impression that little or no attention is paid to my problems with MyRoute-app in connection with AndroidAuto and my questions are slowly disappearing into nirvana.
                                I signed up as a beta tester and paid again for the app just because I wanted to use the app in my car too. I'm starting to think that I´d have invested the amount in something more useful....

                                Corjan Meijerinkundefined Bob Petitundefined 2 Replies Last reply
                                -1
                                • Harley Stammtisch Münsterundefined Harley Stammtisch Münster

                                  @Corjan-Meijerink
                                  Hello again after a long time,
                                  I have the impression that little or no attention is paid to my problems with MyRoute-app in connection with AndroidAuto and my questions are slowly disappearing into nirvana.
                                  I signed up as a beta tester and paid again for the app just because I wanted to use the app in my car too. I'm starting to think that I´d have invested the amount in something more useful....

                                  Corjan Meijerinkundefined Offline
                                  Corjan Meijerinkundefined Offline
                                  Corjan Meijerink
                                  administrator
                                  wrote on last edited by
                                  #16

                                  @Harley-Stammtisch-Münster we have a new update coming out soon which includes work done to CarPlay and Android Auto.

                                  1 Reply Last reply
                                  0
                                  • Harley Stammtisch Münsterundefined Harley Stammtisch Münster

                                    @Corjan-Meijerink
                                    Hello again after a long time,
                                    I have the impression that little or no attention is paid to my problems with MyRoute-app in connection with AndroidAuto and my questions are slowly disappearing into nirvana.
                                    I signed up as a beta tester and paid again for the app just because I wanted to use the app in my car too. I'm starting to think that I´d have invested the amount in something more useful....

                                    Bob Petitundefined Offline
                                    Bob Petitundefined Offline
                                    Bob Petit
                                    wrote on last edited by
                                    #17

                                    @Harley-Stammtisch-Münster
                                    Hi . I've been having the same issues with android auto and found a work around that's very helpful. I use another app called Macrodroid which let's me execute phone functions at specific occurances. In other words, I set a macro in the app to turn the screen on, then start myroute app, then turn the screen off whenever it connects to my car. No more reaching for the phone prior to connecting to the car. I now just start the car, wait for the android auto icon to light up on my dash and away I go. Loading routes is still an issue on the car screen but hopefully that will be fixed in the next update.

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