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Invisible Route Wall

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  • Tom Catundefined Offline
    Tom Catundefined Offline
    Tom Cat
    wrote on last edited by
    #1

    Hello everyone. I am not exactly sure what to call this, but it seems to happen periodically when I create routes online. For some reason, there are certain spots that I cannot route through and no matter how many waypoints I add I am forced to go around sections of road. It is not due to seasonal closure or avoid unpaved road or avoid toll or one way street. I can't seem to figure out why it happens but on my most recent route it happened twice within a few miles of each other. See screen grabs.

    Screenshot 2.png Screenshot 1.png

    Any suggestions on how to route around issues like this? I'm using the HERE map, Chrome browser, Windows 11 and as mentioned it is not due to a selection within MRA. I plan on using this route the new mobile app beta but this has been happening well before the beta app even launched.

    Any suggestions would be appreciated. Thanks.

    Herko ter Horstundefined 1 Reply Last reply
    0
    • Tom Catundefined Tom Cat

      Hello everyone. I am not exactly sure what to call this, but it seems to happen periodically when I create routes online. For some reason, there are certain spots that I cannot route through and no matter how many waypoints I add I am forced to go around sections of road. It is not due to seasonal closure or avoid unpaved road or avoid toll or one way street. I can't seem to figure out why it happens but on my most recent route it happened twice within a few miles of each other. See screen grabs.

      Screenshot 2.png Screenshot 1.png

      Any suggestions on how to route around issues like this? I'm using the HERE map, Chrome browser, Windows 11 and as mentioned it is not due to a selection within MRA. I plan on using this route the new mobile app beta but this has been happening well before the beta app even launched.

      Any suggestions would be appreciated. Thanks.

      Herko ter Horstundefined Offline
      Herko ter Horstundefined Offline
      Herko ter Horst
      wrote on last edited by Herko ter Horst
      #2

      @Tom-Cat Most likely cause for this is a (temporary) road closure on your route (for example due to road works), according to the map provider. Usually, when enabling the "traffic" layer, these closed sections of road will be marked in black.

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      • Dae 0undefined Offline
        Dae 0undefined Offline
        Dae 0
        wrote on last edited by
        #3

        I have had similar issues a number of times in the last few weeks with routes I’ve been planning in the U.K. and Spain.

        If it is traffic related then I understand it, but it’s not helpful for routes I’m planning months in advance as the roadworks may not still be there by then

        Herko ter Horstundefined 1 Reply Last reply
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        • Dae 0undefined Dae 0

          I have had similar issues a number of times in the last few weeks with routes I’ve been planning in the U.K. and Spain.

          If it is traffic related then I understand it, but it’s not helpful for routes I’m planning months in advance as the roadworks may not still be there by then

          Herko ter Horstundefined Offline
          Herko ter Horstundefined Offline
          Herko ter Horst
          wrote on last edited by
          #4

          @Dae-0 I understand, but sadly, only closures classified as "seasonal closures" (like mountain passes being closed during the winter season) can be turned on or off. Maybe it would be possible to add an option to disregard closures altogether.

          It would be even nicer if MRA Routeplanner offered an option to calculate the (expected) route for a certain date (and time) in the future (i.e. the date/time I'm likely to actually drive/ride the route). I've suggested this before, but I think the answer at the time was that the toolkit/SDK MRA is using to provide multiple maps for calculation doesn't offer this functionality.

          Dae 0undefined 1 Reply Last reply
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          • Herko ter Horstundefined Herko ter Horst

            @Dae-0 I understand, but sadly, only closures classified as "seasonal closures" (like mountain passes being closed during the winter season) can be turned on or off. Maybe it would be possible to add an option to disregard closures altogether.

            It would be even nicer if MRA Routeplanner offered an option to calculate the (expected) route for a certain date (and time) in the future (i.e. the date/time I'm likely to actually drive/ride the route). I've suggested this before, but I think the answer at the time was that the toolkit/SDK MRA is using to provide multiple maps for calculation doesn't offer this functionality.

            Dae 0undefined Offline
            Dae 0undefined Offline
            Dae 0
            wrote on last edited by
            #5

            @Herko-ter-Horst

            I’d even settle for it rendering a no entry sign or something on the map to indicate what’s going on (maybe a roadworks sign).

            The first time it happened it took ages to figure out why the route wouldn’t go down a road that I knew the path between my two shaping points should use. A simple indication on the map would have saved lots of time.

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            • richtea999undefined Offline
              richtea999undefined Offline
              richtea999
              Valued contributor
              wrote on last edited by
              #6

              Some observations:

              • if you plot a route on that road in reverse, it works fine
              • if you swap to OSM (from HERE) it works fine in both directions
              • Tomtom also works fine in both directions
              • lastly, Google Map works fine in both directions

              That suggests the navigation algorithm is wrong for that area in HERE data only.

              I'd report it. That's an exercise for the reader [= I don't know how you do that 🙄 ].

              Reinhard-32undefined 1 Reply Last reply
              1
              • richtea999undefined richtea999

                Some observations:

                • if you plot a route on that road in reverse, it works fine
                • if you swap to OSM (from HERE) it works fine in both directions
                • Tomtom also works fine in both directions
                • lastly, Google Map works fine in both directions

                That suggests the navigation algorithm is wrong for that area in HERE data only.

                I'd report it. That's an exercise for the reader [= I don't know how you do that 🙄 ].

                Reinhard-32undefined Offline
                Reinhard-32undefined Offline
                Reinhard-32
                wrote on last edited by
                #7

                @richtea999 In google street view no Roadblock in both directions.

                IMG_5529.jpeg

                IMG_5528.jpeg

                Kindly regards
                Reinhard

                ZumoXT, Zumo 590, Montana 700i and Mac

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                • Con Hennekensundefined Offline
                  Con Hennekensundefined Offline
                  Con Hennekens
                  Alpha tester
                  wrote on last edited by
                  #8

                  Fouten in het Here kaartmateriaal kunnen Here ( 😉 ) worden gemeld:
                  https://mapcreator.here.com/

                  I am just an enthusiastic MRA user, and hope you will be one too!

                  Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                  Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

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                  • richtea999undefined Offline
                    richtea999undefined Offline
                    richtea999
                    Valued contributor
                    wrote on last edited by
                    #9

                    Purely by coincidence, I rode a similar one this morning:

                    edgehill weird route.png
                    Red = the real road with no deviation needed. The HERE route is just madness - a drunk cyclist.

                    I took Con's advice, created an account on HERE's MapCreator, and registered the fault I found.

                    I did that with the teeny tiny Feedback button towards the bottom right of their mapcreator website:

                    mapcreator feedback.png

                    Let's see what happens... [twiddles thumbs]

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                    • RetiredWingManundefined Offline
                      RetiredWingManundefined Offline
                      RetiredWingMan
                      Valued contributor
                      wrote on last edited by
                      #10

                      There is a way around the problem. Please a waypoint on either side of the problem area. Click on the higher waypoint and select "skip" and a direct connection will be made between the waypoints.
                      Screenshot_20230529-134621.jpg

                      2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

                      Tom Catundefined 1 Reply Last reply
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                      • RetiredWingManundefined RetiredWingMan

                        There is a way around the problem. Please a waypoint on either side of the problem area. Click on the higher waypoint and select "skip" and a direct connection will be made between the waypoints.
                        Screenshot_20230529-134621.jpg

                        Tom Catundefined Offline
                        Tom Catundefined Offline
                        Tom Cat
                        wrote on last edited by
                        #11

                        @Doug-Robinson Thank you for this, it worked for me. Let's see how it tracks in the real world this weekend.

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