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  4. Needs To log in while having no internet.

Needs To log in while having no internet.

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • Marco 42undefined Offline
    Marco 42undefined Offline
    Marco 42
    wrote on last edited by
    #1

    At This moment (may 26th until half june) on holiday in Canada.
    Using The beta app.
    Old Navigation app Will nog start.
    The beta app needs To log in even if There is no wifi. For me now the main issue (help)
    So i can not close the app when not using it.
    Need To download all the routes separatly ( find all out the hardway).
    In the Netherlands it Worked for me fine nut now specially the mandatory log in is not practical.
    Skip over Several routepoints is not possible anymore.

    Con Hennekensundefined 1 Reply Last reply
    1
    • Marco 42undefined Marco 42

      At This moment (may 26th until half june) on holiday in Canada.
      Using The beta app.
      Old Navigation app Will nog start.
      The beta app needs To log in even if There is no wifi. For me now the main issue (help)
      So i can not close the app when not using it.
      Need To download all the routes separatly ( find all out the hardway).
      In the Netherlands it Worked for me fine nut now specially the mandatory log in is not practical.
      Skip over Several routepoints is not possible anymore.

      Con Hennekensundefined Offline
      Con Hennekensundefined Offline
      Con Hennekens
      Alpha tester
      wrote on last edited by
      #2

      @Marco-42, Can you un-install / re-install the Navigation app? The beta App usually does not need to re-login, except when it was re-installed or data was cleared. But I have seen a similar question like yours about it too, Most likely the reason is a flaky internet connection, and a time-out that gets handled incorrectly. Hopefully it will be corrected before public release. Can you not force close the app? Usually swipe up from the open apps overview. Concerning downloading routes, yes, obviously you need a internet connection for that 😉 Since the lates version however, all routes that get started will automatically be downloaded. So if you test start a route before you leave, you will have it offline on your device too.

      I am just an enthusiastic MRA user, and hope you will be one too!

      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

      Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

      Stuart Greerundefined 1 Reply Last reply
      0
      • Con Hennekensundefined Con Hennekens

        @Marco-42, Can you un-install / re-install the Navigation app? The beta App usually does not need to re-login, except when it was re-installed or data was cleared. But I have seen a similar question like yours about it too, Most likely the reason is a flaky internet connection, and a time-out that gets handled incorrectly. Hopefully it will be corrected before public release. Can you not force close the app? Usually swipe up from the open apps overview. Concerning downloading routes, yes, obviously you need a internet connection for that 😉 Since the lates version however, all routes that get started will automatically be downloaded. So if you test start a route before you leave, you will have it offline on your device too.

        Stuart Greerundefined Offline
        Stuart Greerundefined Offline
        Stuart Greer
        wrote on last edited by
        #3

        @Con-Hennekens I reported this a few weeks ago on a tour of Scotland. It happened again today and I put my phone in flight mode and restarted the app and this worked without any issue.
        Currently in Morroco, unfortunately MRA didn't work too well on a three day road trip which I have just completed, report to follow separately.

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        • Corjan Meijerinkundefined Online
          Corjan Meijerinkundefined Online
          Corjan Meijerink
          Developer
          wrote on last edited by
          #4

          The app shouldn’t check the login state if there is no internet. With bad internet however there might be reasons that cause you to be logged out.

          We’ve received numerous reports about this undesired behaviour and will improve it 🙂

          Stuart Greerundefined 1 Reply Last reply
          1
          • Corjan Meijerinkundefined Corjan Meijerink

            The app shouldn’t check the login state if there is no internet. With bad internet however there might be reasons that cause you to be logged out.

            We’ve received numerous reports about this undesired behaviour and will improve it 🙂

            Stuart Greerundefined Offline
            Stuart Greerundefined Offline
            Stuart Greer
            wrote on last edited by
            #5

            @Corjan-Meijerink thanks, glad to hear you have it under control Corjan

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            • Kenneth de Mirandaundefined Offline
              Kenneth de Mirandaundefined Offline
              Kenneth de Miranda
              wrote on last edited by
              #6

              Hi, I had the same issue today (may 29th). No WiFi but I did have a weak 5G signal, I was asked to login but the system could not handle the authentication setting that my account was expired … back at home, alls is well again.

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