Offline maps
-
@Con-Hennekens I've successfully downloaded UK and Spain. However, the 'offline navigation' toggle (account>navigation settings>functional) remains greyed out and unavailable. Are you suggesting that despite this the app uses the downloaded map?
@Greg-Meekings-0 That is correct. The offline maps will be used!
You however still need internet to calculate the actual route. Once that is possible too (working on it as we speak) - the offline preference switch you mention can be used. -
@Con-Hennekens I've successfully downloaded UK and Spain. However, the 'offline navigation' toggle (account>navigation settings>functional) remains greyed out and unavailable. Are you suggesting that despite this the app uses the downloaded map?
@Greg-Meekings-0, What Corjan says.
Offline navigation and offline maps are separate things. -
@Greg-Meekings-0 That is correct. The offline maps will be used!
You however still need internet to calculate the actual route. Once that is possible too (working on it as we speak) - the offline preference switch you mention can be used.@Corjan-Meijerink Thanks - understood.
-
Trying to download maps, but then I get the following message.
-
I get this error also quite often. In the meantime I have downloaded Belgium and Luxemburg, but downloading Germany and the Netherlands seems impossible, there is just ZERO progression.
I think I had some maps downloaded prior to the update. Is it possible I need to delete those old downloads because they are not recognized, but that they are conflicting with the new downloads?
I am just an enthusiastic MRA user, and hope you will be one too!
Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.
Streetpilot 2610/Zumo 660/Zumo 395/ CAT S52 + MRA app -
I get this error also quite often. In the meantime I have downloaded Belgium and Luxemburg, but downloading Germany and the Netherlands seems impossible, there is just ZERO progression.
I think I had some maps downloaded prior to the update. Is it possible I need to delete those old downloads because they are not recognized, but that they are conflicting with the new downloads?
@Con-Hennekens that should not be required but we are aware the offline maps state management isn’t at the level we need it to be
-
@Con-Hennekens that should not be required but we are aware the offline maps state management isn’t at the level we need it to be
@Corjan-Meijerink, I took the cow by the horns (reference to https://www.facebook.com/MakeThatTheCatWise/) and deleted cache and data for the app. Then I went back in and tried downloading the Dutch map. It doesn't download (keeps circling, no progression, also not after a long time). Then I took my other phone. There were already some maps downloaded prior to the update and they were shown as present. I tried downloading another map that wasn't already downloaded. It failed, as failed the download of the Dutch map after deleting it (by pressing the X). I stopped the app, cleared cache and data, and tried again. Exactly like the other phone, no downloads, no progress, keeps circling.
I suspect something to be wrong with it, since the Friday update.
One is Android 10 on a CAT S52, the other is Android 12 on a Huawei P30 Pro
Both plenty of memory left and no SD cards in play.I am just an enthusiastic MRA user, and hope you will be one too!
Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.
Streetpilot 2610/Zumo 660/Zumo 395/ CAT S52 + MRA app -
@Corjan-Meijerink, I took the cow by the horns (reference to https://www.facebook.com/MakeThatTheCatWise/) and deleted cache and data for the app. Then I went back in and tried downloading the Dutch map. It doesn't download (keeps circling, no progression, also not after a long time). Then I took my other phone. There were already some maps downloaded prior to the update and they were shown as present. I tried downloading another map that wasn't already downloaded. It failed, as failed the download of the Dutch map after deleting it (by pressing the X). I stopped the app, cleared cache and data, and tried again. Exactly like the other phone, no downloads, no progress, keeps circling.
I suspect something to be wrong with it, since the Friday update.
One is Android 10 on a CAT S52, the other is Android 12 on a Huawei P30 Pro
Both plenty of memory left and no SD cards in play.@Con-Hennekens Same experience, deleted the app, and reinstalled the app again, problem solved
-
Huh... I am trying this download at work now, and it seems to succeed...
Is it possible there was a service interruption at the server end yesterday?I am just an enthusiastic MRA user, and hope you will be one too!
Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.
Streetpilot 2610/Zumo 660/Zumo 395/ CAT S52 + MRA app -
Huh... I am trying this download at work now, and it seems to succeed...
Is it possible there was a service interruption at the server end yesterday?@Con-Hennekens not very likely
I actually had to update my own offline maps yesterday (NL, DE, BE, LU) and it took quite long, the lack of progress was disturbing but it completed quite well eventually
-
I had also problems with downloading some maps. But than I realized that I activated the offline-mode. When I deactivated the offline-mode, it started to download the maps
-
I had also problems with downloading some maps. But than I realized that I activated the offline-mode. When I deactivated the offline-mode, it started to download the maps
@Patrick-3a thanks for mentioning
This makes me realise I might have forgotten an offline mode check there 
-
@Patrick-3a thanks for mentioning
This makes me realise I might have forgotten an offline mode check there @Corjan-Meijerink, I don't consider offline mode set to on relevant to being able to download maps. I think it is better to check for internet connection, en warn that any download will be queued until an internet connection is available.
I am just an enthusiastic MRA user, and hope you will be one too!
Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.
Streetpilot 2610/Zumo 660/Zumo 395/ CAT S52 + MRA app -
@Corjan-Meijerink, I don't consider offline mode set to on relevant to being able to download maps. I think it is better to check for internet connection, en warn that any download will be queued until an internet connection is available.
@Con-Hennekens You might not consider it relevant
The HERE SDK disagrees. If offline mode is enabled, you simply cannot continue / start downloading offline maps as the SDK isn't allowed to connect to internet at all. -
@Con-Hennekens You might not consider it relevant
The HERE SDK disagrees. If offline mode is enabled, you simply cannot continue / start downloading offline maps as the SDK isn't allowed to connect to internet at all.@Corjan-Meijerink, Well, then I think you should email them about their "brilliant" idea...
-
@Con-Hennekens not very likely
I actually had to update my own offline maps yesterday (NL, DE, BE, LU) and it took quite long, the lack of progress was disturbing but it completed quite well eventually
@Corjan-Meijerink I've got to be doing something wrong (iPhone 11P, iOS 16.3.1.)
I do not get the errors any more, I did before constantly. Right now, I open Offline maps, download an update, and try to download United States. The Little download circle gets stock somewhere around 12:02 mark. I have deleted app several times, restarted several times, still the same. I have thought that the USA is too large (9GB), so I tried one state, still the same thing. I am giving up on that for now.
-
@Corjan-Meijerink I've got to be doing something wrong (iPhone 11P, iOS 16.3.1.)
I do not get the errors any more, I did before constantly. Right now, I open Offline maps, download an update, and try to download United States. The Little download circle gets stock somewhere around 12:02 mark. I have deleted app several times, restarted several times, still the same. I have thought that the USA is too large (9GB), so I tried one state, still the same thing. I am giving up on that for now.@UltraStar strange. Do you by any chance have offline navigation enabled? If so, that needs to be turned off (in the next update that is checked properly)
-
@UltraStar strange. Do you by any chance have offline navigation enabled? If so, that needs to be turned off (in the next update that is checked properly)
@Corjan-Meijerink I am sure I don't. I have tried that. When the offline navigation is enabled, I do not even get to the download circle; I get stock on little swirly around the x. It is really bizarre.
-
@UltraStar strange. Do you by any chance have offline navigation enabled? If so, that needs to be turned off (in the next update that is checked properly)
@Corjan-Meijerink By the way, I try to download at home using the Internet (above picture was taken on the road after few hours of downloading.) The signal and speed are very strong.
