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    Offline maps

    [Beta] Suggestions and Discussions
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    • Ian foster 0
      Ian foster 0 last edited by

      Hi do you know when roughy the offline mode will be implemented? I am travelling Europe at the end of May and parts of Switzerland and dolomites I think we will struggle for phone signal and will have to rely on an offline mode , hopefully I can use the beta app ? . I’ve just got back from a weekend around snowdonia in Wales and phone signal dropped on me a few times leaving the navigation stuck in the last place I had signal.
      Thanks In advance

      Corjan Meijerink Con Hennekens 2 Replies Last reply Reply Quote 0
      • Corjan Meijerink
        Corjan Meijerink administrator @Ian foster 0 last edited by

        @Ian-foster-0 will be implemented for sure before the end of May! πŸ™‚

        1 Reply Last reply Reply Quote 2
        • Con Hennekens
          Con Hennekens @Ian foster 0 last edited by

          @Ian-foster-0, Next already makes use of the offline maps if you download them, as it stands. It is just for starting a route, the calculation needs an active internet connection. Once you are underway, the offline map will be used. That could of course be a problem if you need to restart your route underway for whatever reason. But in general it will work. (tip: keep the current Navigation App installed, with downloaded maps...)

          I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
          I am just an enthusiastic user, and hope you will be one too!

          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

          Ian foster 0 Greg Meekings 0 2 Replies Last reply Reply Quote 0
          • Ian foster 0
            Ian foster 0 @Con Hennekens last edited by

            @Con-Hennekens Thanks I downloaded the current nav app yesterday and downloaded uk&wales as a backup, will test the β€œnext”beta app then in a couple of weeks with uk maps downloaded when I’m next out on the bike πŸ‘

            1 Reply Last reply Reply Quote 0
            • Greg Meekings 0
              Greg Meekings 0 @Con Hennekens last edited by

              @Con-Hennekens I've successfully downloaded UK and Spain. However, the 'offline navigation' toggle (account>navigation settings>functional) remains greyed out and unavailable. Are you suggesting that despite this the app uses the downloaded map?

              Corjan Meijerink Con Hennekens 2 Replies Last reply Reply Quote 0
              • Corjan Meijerink
                Corjan Meijerink administrator @Greg Meekings 0 last edited by

                @Greg-Meekings-0 That is correct. The offline maps will be used! πŸ™‚
                You however still need internet to calculate the actual route. Once that is possible too (working on it as we speak) - the offline preference switch you mention can be used.

                Greg Meekings 0 1 Reply Last reply Reply Quote 0
                • Con Hennekens
                  Con Hennekens @Greg Meekings 0 last edited by

                  @Greg-Meekings-0, What Corjan says.
                  Offline navigation and offline maps are separate things.

                  I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
                  I am just an enthusiastic user, and hope you will be one too!

                  Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                  1 Reply Last reply Reply Quote 0
                  • Greg Meekings 0
                    Greg Meekings 0 @Corjan Meijerink last edited by

                    @Corjan-Meijerink Thanks - understood.

                    1 Reply Last reply Reply Quote 0
                    • Theo Lammerts
                      Theo Lammerts last edited by

                      Trying to download maps, but then I get the following message.IMG_5495.PNG IMG_5496.PNG

                      1 Reply Last reply Reply Quote 0
                      • Con Hennekens
                        Con Hennekens last edited by

                        I get this error also quite often. In the meantime I have downloaded Belgium and Luxemburg, but downloading Germany and the Netherlands seems impossible, there is just ZERO progression.

                        I think I had some maps downloaded prior to the update. Is it possible I need to delete those old downloads because they are not recognized, but that they are conflicting with the new downloads?

                        I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
                        I am just an enthusiastic user, and hope you will be one too!

                        Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                        Corjan Meijerink 1 Reply Last reply Reply Quote 0
                        • Corjan Meijerink
                          Corjan Meijerink administrator @Con Hennekens last edited by

                          @Con-Hennekens that should not be required but we are aware the offline maps state management isn’t at the level we need it to be πŸ™‚

                          Con Hennekens 1 Reply Last reply Reply Quote 0
                          • Con Hennekens
                            Con Hennekens @Corjan Meijerink last edited by

                            @Corjan-Meijerink, I took the cow by the horns (reference to https://www.facebook.com/MakeThatTheCatWise/) and deleted cache and data for the app. Then I went back in and tried downloading the Dutch map. It doesn't download (keeps circling, no progression, also not after a long time). Then I took my other phone. There were already some maps downloaded prior to the update and they were shown as present. I tried downloading another map that wasn't already downloaded. It failed, as failed the download of the Dutch map after deleting it (by pressing the X). I stopped the app, cleared cache and data, and tried again. Exactly like the other phone, no downloads, no progress, keeps circling.

                            I suspect something to be wrong with it, since the Friday update.
                            One is Android 10 on a CAT S52, the other is Android 12 on a Huawei P30 Pro
                            Both plenty of memory left and no SD cards in play.

                            I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
                            I am just an enthusiastic user, and hope you will be one too!

                            Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                            MarcM 1 Reply Last reply Reply Quote 0
                            • MarcM
                              MarcM @Con Hennekens last edited by

                              @Con-Hennekens Same experience, deleted the app, and reinstalled the app again, problem solved

                              1 Reply Last reply Reply Quote 0
                              • Con Hennekens
                                Con Hennekens last edited by

                                Huh... I am trying this download at work now, and it seems to succeed...
                                Is it possible there was a service interruption at the server end yesterday?

                                I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
                                I am just an enthusiastic user, and hope you will be one too!

                                Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                                Corjan Meijerink 1 Reply Last reply Reply Quote 0
                                • Corjan Meijerink
                                  Corjan Meijerink administrator @Con Hennekens last edited by

                                  @Con-Hennekens not very likely πŸ™‚

                                  I actually had to update my own offline maps yesterday (NL, DE, BE, LU) and it took quite long, the lack of progress was disturbing but it completed quite well eventually πŸ˜‰

                                  UltraStar 1 Reply Last reply Reply Quote 0
                                  • Patrick 3a
                                    Patrick 3a last edited by

                                    I had also problems with downloading some maps. But than I realized that I activated the offline-mode. When I deactivated the offline-mode, it started to download the maps

                                    Corjan Meijerink 1 Reply Last reply Reply Quote 0
                                    • Corjan Meijerink
                                      Corjan Meijerink administrator @Patrick 3a last edited by Corjan Meijerink

                                      @Patrick-3a thanks for mentioning πŸ™‚ This makes me realise I might have forgotten an offline mode check there πŸ˜“

                                      Con Hennekens 1 Reply Last reply Reply Quote 0
                                      • Con Hennekens
                                        Con Hennekens @Corjan Meijerink last edited by

                                        @Corjan-Meijerink, I don't consider offline mode set to on relevant to being able to download maps. I think it is better to check for internet connection, en warn that any download will be queued until an internet connection is available.

                                        I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
                                        I am just an enthusiastic user, and hope you will be one too!

                                        Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                                        Corjan Meijerink 1 Reply Last reply Reply Quote 0
                                        • Corjan Meijerink
                                          Corjan Meijerink administrator @Con Hennekens last edited by

                                          @Con-Hennekens You might not consider it relevant πŸ˜‰ The HERE SDK disagrees. If offline mode is enabled, you simply cannot continue / start downloading offline maps as the SDK isn't allowed to connect to internet at all.

                                          Con Hennekens 1 Reply Last reply Reply Quote 0
                                          • Con Hennekens
                                            Con Hennekens @Corjan Meijerink last edited by

                                            @Corjan-Meijerink, Well, then I think you should email them about their "brilliant" idea... πŸ˜‰

                                            I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
                                            I am just an enthusiastic user, and hope you will be one too!

                                            Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                                            1 Reply Last reply Reply Quote 0
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