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  4. App crashes when starting a direct route

App crashes when starting a direct route

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  • Jaap van Maanenundefined Offline
    Jaap van Maanenundefined Offline
    Jaap van Maanen
    wrote on last edited by
    #1

    The app often crashes when I start a simple A to B route. However, it doesn't always happen. At first it seemed that it only happened if Flitsmeister was also active, but the crashes also occur without Flitsmeister being active. I've cleared the cache several times, but after doing this and creating a route the app immediately crashes (but not always).

    Steps:

    • Optional: Open Flitsmeister
    • Clear the cache and open MRA Mobile
    • Use the search button and look for a city or address
    • Generate the route
    • Click on Start
    • Click again on Start, it now shows the route, distance and time
    • Click again on Start, the app crashes (but not always)

    After several crashes I got this popup:
    SmartSelect_20230222_000742_Device care.jpg

    Corjan Meijerinkundefined 1 Reply Last reply
    0
    • Jaap van Maanenundefined Jaap van Maanen

      The app often crashes when I start a simple A to B route. However, it doesn't always happen. At first it seemed that it only happened if Flitsmeister was also active, but the crashes also occur without Flitsmeister being active. I've cleared the cache several times, but after doing this and creating a route the app immediately crashes (but not always).

      Steps:

      • Optional: Open Flitsmeister
      • Clear the cache and open MRA Mobile
      • Use the search button and look for a city or address
      • Generate the route
      • Click on Start
      • Click again on Start, it now shows the route, distance and time
      • Click again on Start, the app crashes (but not always)

      After several crashes I got this popup:
      SmartSelect_20230222_000742_Device care.jpg

      Corjan Meijerinkundefined Offline
      Corjan Meijerinkundefined Offline
      Corjan Meijerink
      Developer
      wrote on last edited by Corjan Meijerink
      #2

      @Jaap-van-Maanen Thanks for sharing! This indeed currently can be an issue with Android devices and we are working on a fix 🙂

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