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Continuous freezing on Android Auto

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • Corjan Meijerinkundefined Corjan Meijerink

    Feel free to create a support ticket with the logs any time ๐Ÿ™‚

    All feedback is useful

    b0hd1undefined Offline
    b0hd1undefined Offline
    b0hd1
    wrote last edited by
    #8

    @Corjan-Meijerink Hi, I'm sending you the log files by email. I can't open a ticket.

    error ticket.jpg

    Barcelona
    BMW R1200GS
    Oneplus 13
    Chigee AIO6
    ๐˜พ๐™ง๐™š๐™–๐™ฉ๐™ค๐™ง ๐™ค๐™› ๐™ฉ๐™ฌ๐™ค ๐™ฅ๐™–๐™จ๐™จ๐™ž๐™ค๐™ฃ๐™–๐™ฉ๐™š ๐™œ๐™ง๐™ค๐™ช๐™ฅ๐™จ ๐™›๐™ค๐™ง ๐™ˆ๐™ฎ๐™๐™ค๐™ช๐™ฉ๐™š๐˜ผ๐™ฅ๐™ฅ
    https://t.me/mrarutasfriends
    https://www.myrouteapp.com/group/routes/7007#-1/name/asc
    https://www.youtube.com/@demco17

    b0hd1undefined 1 Reply Last reply
    0
    • b0hd1undefined Offline
      b0hd1undefined Offline
      b0hd1
      wrote last edited by
      #9

      Another route two days ago. 440 km. It froze several times. I had to disconnect Wi-Fi to stop the connection with Android Auto and close the app from my smartphone. So I had to stop driving, take out my smartphone, etc., etc. Also, if I restarted the route from Android Auto, it began at point 1, not the nearest one. Again, I had to stop driving, take out my smartphone, and skip the points... Because if you've already passed 40 points and have to do it one by one from Android Auto, it's madness. You should be able to choose the starting point from Android Auto...
      I've had to go back to using Osmand as my backup navigation system after several years of not needing it. The navigation system on Android is very stable and reliable, but Android Auto has many shortcomings.
      And I've decided to make the final migration to Android Auto. I hope it's not a bad choice... ๐Ÿ˜…

      Barcelona
      BMW R1200GS
      Oneplus 13
      Chigee AIO6
      ๐˜พ๐™ง๐™š๐™–๐™ฉ๐™ค๐™ง ๐™ค๐™› ๐™ฉ๐™ฌ๐™ค ๐™ฅ๐™–๐™จ๐™จ๐™ž๐™ค๐™ฃ๐™–๐™ฉ๐™š ๐™œ๐™ง๐™ค๐™ช๐™ฅ๐™จ ๐™›๐™ค๐™ง ๐™ˆ๐™ฎ๐™๐™ค๐™ช๐™ฉ๐™š๐˜ผ๐™ฅ๐™ฅ
      https://t.me/mrarutasfriends
      https://www.myrouteapp.com/group/routes/7007#-1/name/asc
      https://www.youtube.com/@demco17

      1 Reply Last reply
      0
      • bluetuzundefined Offline
        bluetuzundefined Offline
        bluetuz
        wrote last edited by
        #10

        I think it's important for developers to prioritize AA/CP because many of us use these types of systems, and their use will only increase. Before releasing a beta version, it would be essential to ensure the app's basic functionality is working correctly.
        I share my colleague's opinion and also believe that restarting the route from the nearest waypoint is a fundamental feature that should be functional.

        Con Hennekensundefined 1 Reply Last reply
        2
        • bluetuzundefined bluetuz

          I think it's important for developers to prioritize AA/CP because many of us use these types of systems, and their use will only increase. Before releasing a beta version, it would be essential to ensure the app's basic functionality is working correctly.
          I share my colleague's opinion and also believe that restarting the route from the nearest waypoint is a fundamental feature that should be functional.

          Con Hennekensundefined Offline
          Con Hennekensundefined Offline
          Con Hennekens
          Alpha tester
          wrote last edited by
          #11

          @bluetuz, I was under the impression that AA/CP starts a route at the nearest point if that was the last setting used in the app, is that not correct? I am not in a position to test that right now.

          I am just an enthusiastic MRA user, and hope you will be one too!

          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

          Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

          b0hd1undefined 1 Reply Last reply
          0
          • Con Hennekensundefined Con Hennekens

            @bluetuz, I was under the impression that AA/CP starts a route at the nearest point if that was the last setting used in the app, is that not correct? I am not in a position to test that right now.

            b0hd1undefined Offline
            b0hd1undefined Offline
            b0hd1
            wrote last edited by
            #12

            @Con-Hennekens That's how it's supposed to work, but it doesn't. And having to restart navigation so many times is really inconvenient.

            42788.jpg

            Barcelona
            BMW R1200GS
            Oneplus 13
            Chigee AIO6
            ๐˜พ๐™ง๐™š๐™–๐™ฉ๐™ค๐™ง ๐™ค๐™› ๐™ฉ๐™ฌ๐™ค ๐™ฅ๐™–๐™จ๐™จ๐™ž๐™ค๐™ฃ๐™–๐™ฉ๐™š ๐™œ๐™ง๐™ค๐™ช๐™ฅ๐™จ ๐™›๐™ค๐™ง ๐™ˆ๐™ฎ๐™๐™ค๐™ช๐™ฉ๐™š๐˜ผ๐™ฅ๐™ฅ
            https://t.me/mrarutasfriends
            https://www.myrouteapp.com/group/routes/7007#-1/name/asc
            https://www.youtube.com/@demco17

            1 Reply Last reply
            0
            • Lluis Arasanzundefined Offline
              Lluis Arasanzundefined Offline
              Lluis Arasanz
              wrote last edited by Lluis Arasanz
              #13

              Hi all,

              After 5 days use on 2400 km trip alon 5 days, I have severals things to comment.

              • Android Auto connected via Wireless, is very bad. It hangs, becomes freeze on AA Screen and after kill MyRoute-app on phone, I must disconnect AA completely.
              • Android Auto used by cable connection seems to be more stable but some problems are present.
              • CarPlay is more stable than AA, but also there are items to resolve or change.

              The list of problems, for both, AA & CP, are:

              • App freezes (CP & AA) on some time, and screen is not refreshed. On phone is normal and working. I must kill phone app and restart AA/CP connection to work again.
              • If I stop car (refueling, take a break, etc.) and I do not do anything on phone side, when I return to car and start system I note different behaviors:
                • Car Side lost map. There are some indications on screen, but no route path, no map, no voice indications. On phone, is normal:
                  IMG_1016 Mediano.jpeg
                • Car Side displays map, but no indications, but freezed and phone side app is "black". photo of this:
                  IMG_1018 Mediano.jpeg
                • In both cases, I must kill all and restart.
              • If I lost data connection, normally it freezes. I have last maps downloadued. Also, in fo data conection, it can't start a route, with message "No route found". So I must wait to go outside parking to start navigation.
              • To start route from nearest point, I must doit from phone. On CP/AA, it start from starting point.

              My impression is CP / AA needs more work to be fully working. Also one of this hangs I sent Beta report thought IOS App.

              Also, I noted some points to make app better on CP/AA:

              • On CP/AA I can't see Waypoints list, so is not possible to select one to go there.

              • I do not know in which point I'm going: No number , no indications, nothing on CP/AA screen, even when there are space for that:
                IMG_1014 Mediano.jpeg
                The space between 22nd indication" and "time to next point" i perfect for that
                Also, an icon on "time to next point" indicating next viapoint, next stop or end of route will be useful.

              • About bluetooth delay configuration, works fine.

              • Some times I noted two indications overlapping, so first one does not finish.

              Zoom: Is there a brief article that explains how it works? I noted it is not well adjusted to speed or road type, so in Hihgways is good, until I arrive to exit, that zoom in so that I lost way to exit. Perhaps more gradual to do zoom in...
              And in curvy roads, zooms out so that I can't see how next curve is, because I see a lot of road.

              And on next used on phone, I'd use a A to B route and add some stops but:

              • stops allways add at End. What if I want to add someone in the middle? I need to redo all.
              • I could see a list of point, but there are no interchangeable.
              • Points are always a "Stop point" I can't select one of them as a Via Point
              • Whike bavigating, after I reach one point 2, it dissapears (ok) but point 3 becomes new point 2, and so on. This is confusing.

              Also could be interesting to save logs locally on phone to select then and send to support. We do not know how are managed by app and if after every app kill there are some info that becomes lost for support.

              CP/AA device: Citroรซn C3 Aircross
              Iphone 14 with IOS 26,2
              Samsung A14 with Android 14.
              MyRouteapp versiรณn 5.0.2 - 422 Beta release

              That's all by the moment...

              Happy new year and make it the best for Next.

              Best regards

              Lluis Arasanz
              F750GS

              b0hd1undefined 1 Reply Last reply
              1
              • Lluis Arasanzundefined Lluis Arasanz

                Hi all,

                After 5 days use on 2400 km trip alon 5 days, I have severals things to comment.

                • Android Auto connected via Wireless, is very bad. It hangs, becomes freeze on AA Screen and after kill MyRoute-app on phone, I must disconnect AA completely.
                • Android Auto used by cable connection seems to be more stable but some problems are present.
                • CarPlay is more stable than AA, but also there are items to resolve or change.

                The list of problems, for both, AA & CP, are:

                • App freezes (CP & AA) on some time, and screen is not refreshed. On phone is normal and working. I must kill phone app and restart AA/CP connection to work again.
                • If I stop car (refueling, take a break, etc.) and I do not do anything on phone side, when I return to car and start system I note different behaviors:
                  • Car Side lost map. There are some indications on screen, but no route path, no map, no voice indications. On phone, is normal:
                    IMG_1016 Mediano.jpeg
                  • Car Side displays map, but no indications, but freezed and phone side app is "black". photo of this:
                    IMG_1018 Mediano.jpeg
                  • In both cases, I must kill all and restart.
                • If I lost data connection, normally it freezes. I have last maps downloadued. Also, in fo data conection, it can't start a route, with message "No route found". So I must wait to go outside parking to start navigation.
                • To start route from nearest point, I must doit from phone. On CP/AA, it start from starting point.

                My impression is CP / AA needs more work to be fully working. Also one of this hangs I sent Beta report thought IOS App.

                Also, I noted some points to make app better on CP/AA:

                • On CP/AA I can't see Waypoints list, so is not possible to select one to go there.

                • I do not know in which point I'm going: No number , no indications, nothing on CP/AA screen, even when there are space for that:
                  IMG_1014 Mediano.jpeg
                  The space between 22nd indication" and "time to next point" i perfect for that
                  Also, an icon on "time to next point" indicating next viapoint, next stop or end of route will be useful.

                • About bluetooth delay configuration, works fine.

                • Some times I noted two indications overlapping, so first one does not finish.

                Zoom: Is there a brief article that explains how it works? I noted it is not well adjusted to speed or road type, so in Hihgways is good, until I arrive to exit, that zoom in so that I lost way to exit. Perhaps more gradual to do zoom in...
                And in curvy roads, zooms out so that I can't see how next curve is, because I see a lot of road.

                And on next used on phone, I'd use a A to B route and add some stops but:

                • stops allways add at End. What if I want to add someone in the middle? I need to redo all.
                • I could see a list of point, but there are no interchangeable.
                • Points are always a "Stop point" I can't select one of them as a Via Point
                • Whike bavigating, after I reach one point 2, it dissapears (ok) but point 3 becomes new point 2, and so on. This is confusing.

                Also could be interesting to save logs locally on phone to select then and send to support. We do not know how are managed by app and if after every app kill there are some info that becomes lost for support.

                CP/AA device: Citroรซn C3 Aircross
                Iphone 14 with IOS 26,2
                Samsung A14 with Android 14.
                MyRouteapp versiรณn 5.0.2 - 422 Beta release

                That's all by the moment...

                Happy new year and make it the best for Next.

                Best regards

                b0hd1undefined Offline
                b0hd1undefined Offline
                b0hd1
                wrote last edited by
                #14

                @Lluis-Arasanz That's right. I agree with you. While air conditioning/configuration is the future (or already the present in all cars and many motorcycles, as well as external systems), I also think it has too many problems for everyday use. Let's hope it can be improved little by little.

                Barcelona
                BMW R1200GS
                Oneplus 13
                Chigee AIO6
                ๐˜พ๐™ง๐™š๐™–๐™ฉ๐™ค๐™ง ๐™ค๐™› ๐™ฉ๐™ฌ๐™ค ๐™ฅ๐™–๐™จ๐™จ๐™ž๐™ค๐™ฃ๐™–๐™ฉ๐™š ๐™œ๐™ง๐™ค๐™ช๐™ฅ๐™จ ๐™›๐™ค๐™ง ๐™ˆ๐™ฎ๐™๐™ค๐™ช๐™ฉ๐™š๐˜ผ๐™ฅ๐™ฅ
                https://t.me/mrarutasfriends
                https://www.myrouteapp.com/group/routes/7007#-1/name/asc
                https://www.youtube.com/@demco17

                1 Reply Last reply
                0
                • b0hd1undefined b0hd1

                  @Corjan-Meijerink Hi, I'm sending you the log files by email. I can't open a ticket.

                  error ticket.jpg

                  b0hd1undefined Offline
                  b0hd1undefined Offline
                  b0hd1
                  wrote last edited by
                  #15

                  @Corjan-Meijerink Did you receive the files by email?

                  Barcelona
                  BMW R1200GS
                  Oneplus 13
                  Chigee AIO6
                  ๐˜พ๐™ง๐™š๐™–๐™ฉ๐™ค๐™ง ๐™ค๐™› ๐™ฉ๐™ฌ๐™ค ๐™ฅ๐™–๐™จ๐™จ๐™ž๐™ค๐™ฃ๐™–๐™ฉ๐™š ๐™œ๐™ง๐™ค๐™ช๐™ฅ๐™จ ๐™›๐™ค๐™ง ๐™ˆ๐™ฎ๐™๐™ค๐™ช๐™ฉ๐™š๐˜ผ๐™ฅ๐™ฅ
                  https://t.me/mrarutasfriends
                  https://www.myrouteapp.com/group/routes/7007#-1/name/asc
                  https://www.youtube.com/@demco17

                  Corjan Meijerinkundefined 1 Reply Last reply
                  0
                  • b0hd1undefined b0hd1

                    @Corjan-Meijerink Did you receive the files by email?

                    Corjan Meijerinkundefined Offline
                    Corjan Meijerinkundefined Offline
                    Corjan Meijerink
                    Developer
                    wrote last edited by
                    #16

                    @b0hd1 Yes! Unfortunately no real causes found yet.
                    In general since update v5 the Android Auto stability has been improved a lot.

                    Not just me saying that but the amount of tickets we were able to close after contact with the customers is significant.
                    The logs (which can be biased) also show improvements.
                    So what exactly is not working here, is hard to discover.

                    b0hd1undefined 1 Reply Last reply
                    0
                    • Corjan Meijerinkundefined Corjan Meijerink

                      @b0hd1 Yes! Unfortunately no real causes found yet.
                      In general since update v5 the Android Auto stability has been improved a lot.

                      Not just me saying that but the amount of tickets we were able to close after contact with the customers is significant.
                      The logs (which can be biased) also show improvements.
                      So what exactly is not working here, is hard to discover.

                      b0hd1undefined Offline
                      b0hd1undefined Offline
                      b0hd1
                      wrote last edited by b0hd1
                      #17

                      @Corjan-Meijerink Well, this news of yours really discourages me from continuing to use MRA as a navigation system. As you saw in @Lluis-Arasanz 's message, it's quite unstable, and that becomes very annoying on a route. I hope you can find solutions soon. CarPlay/Android Auto are here to stay, and little by little, all vehicles are adopting them.

                      Barcelona
                      BMW R1200GS
                      Oneplus 13
                      Chigee AIO6
                      ๐˜พ๐™ง๐™š๐™–๐™ฉ๐™ค๐™ง ๐™ค๐™› ๐™ฉ๐™ฌ๐™ค ๐™ฅ๐™–๐™จ๐™จ๐™ž๐™ค๐™ฃ๐™–๐™ฉ๐™š ๐™œ๐™ง๐™ค๐™ช๐™ฅ๐™จ ๐™›๐™ค๐™ง ๐™ˆ๐™ฎ๐™๐™ค๐™ช๐™ฉ๐™š๐˜ผ๐™ฅ๐™ฅ
                      https://t.me/mrarutasfriends
                      https://www.myrouteapp.com/group/routes/7007#-1/name/asc
                      https://www.youtube.com/@demco17

                      1 Reply Last reply
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