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Continuous freezing on Android Auto

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • b0hd1undefined b0hd1

    @Marinus-van-Deudekom 5.0.2 - 442. It seems it's not 100% resolved yet.

    Marinus van Deudekomundefined Offline
    Marinus van Deudekomundefined Offline
    Marinus van Deudekom
    RouteXpert
    wrote last edited by
    #4

    @b0hd1 Did you save your logfile and send it to Corjan?

    Honda Goldwing GL1500,
    Honda Silverwing GL 650
    DMD2 T865X 8 inch Android tablet using MRA next for navigation
    Garmin XT sold
    Samsung S24FE mounted on a Quadlock and using Android Auto in my car

    b0hd1undefined 1 Reply Last reply
    0
    • Marinus van Deudekomundefined Marinus van Deudekom

      @b0hd1 Did you save your logfile and send it to Corjan?

      b0hd1undefined Offline
      b0hd1undefined Offline
      b0hd1
      wrote last edited by
      #5

      @Marinus-van-Deudekom Iโ€™ve saved it, but I guess it's up to Corjan to decide whether I should send it or not.. ๐Ÿ˜‰"

      Barcelona
      BMW R1200GS
      Oneplus 13
      Chigee AIO6
      ๐˜พ๐™ง๐™š๐™–๐™ฉ๐™ค๐™ง ๐™ค๐™› ๐™ฉ๐™ฌ๐™ค ๐™ฅ๐™–๐™จ๐™จ๐™ž๐™ค๐™ฃ๐™–๐™ฉ๐™š ๐™œ๐™ง๐™ค๐™ช๐™ฅ๐™จ ๐™›๐™ค๐™ง ๐™ˆ๐™ฎ๐™๐™ค๐™ช๐™ฉ๐™š๐˜ผ๐™ฅ๐™ฅ
      https://t.me/mrarutasfriends
      https://www.myrouteapp.com/group/routes/7007#-1/name/asc
      https://www.youtube.com/@demco17

      1 Reply Last reply
      0
      • Corjan Meijerinkundefined Offline
        Corjan Meijerinkundefined Offline
        Corjan Meijerink
        Developer
        wrote last edited by
        #6

        Feel free to create a support ticket with the logs any time ๐Ÿ™‚

        All feedback is useful

        b0hd1undefined 2 Replies Last reply
        2
        • Corjan Meijerinkundefined Corjan Meijerink

          Feel free to create a support ticket with the logs any time ๐Ÿ™‚

          All feedback is useful

          b0hd1undefined Offline
          b0hd1undefined Offline
          b0hd1
          wrote last edited by
          #7

          @Corjan-Meijerink I'm correcting the sensations: it doesn't just fail when going to a favorite point, but also when following a route designed in the planner.
          I'm sending both files now: the one from Sunday night and the one from all day today.

          Barcelona
          BMW R1200GS
          Oneplus 13
          Chigee AIO6
          ๐˜พ๐™ง๐™š๐™–๐™ฉ๐™ค๐™ง ๐™ค๐™› ๐™ฉ๐™ฌ๐™ค ๐™ฅ๐™–๐™จ๐™จ๐™ž๐™ค๐™ฃ๐™–๐™ฉ๐™š ๐™œ๐™ง๐™ค๐™ช๐™ฅ๐™จ ๐™›๐™ค๐™ง ๐™ˆ๐™ฎ๐™๐™ค๐™ช๐™ฉ๐™š๐˜ผ๐™ฅ๐™ฅ
          https://t.me/mrarutasfriends
          https://www.myrouteapp.com/group/routes/7007#-1/name/asc
          https://www.youtube.com/@demco17

          1 Reply Last reply
          0
          • Corjan Meijerinkundefined Corjan Meijerink

            Feel free to create a support ticket with the logs any time ๐Ÿ™‚

            All feedback is useful

            b0hd1undefined Offline
            b0hd1undefined Offline
            b0hd1
            wrote last edited by
            #8

            @Corjan-Meijerink Hi, I'm sending you the log files by email. I can't open a ticket.

            error ticket.jpg

            Barcelona
            BMW R1200GS
            Oneplus 13
            Chigee AIO6
            ๐˜พ๐™ง๐™š๐™–๐™ฉ๐™ค๐™ง ๐™ค๐™› ๐™ฉ๐™ฌ๐™ค ๐™ฅ๐™–๐™จ๐™จ๐™ž๐™ค๐™ฃ๐™–๐™ฉ๐™š ๐™œ๐™ง๐™ค๐™ช๐™ฅ๐™จ ๐™›๐™ค๐™ง ๐™ˆ๐™ฎ๐™๐™ค๐™ช๐™ฉ๐™š๐˜ผ๐™ฅ๐™ฅ
            https://t.me/mrarutasfriends
            https://www.myrouteapp.com/group/routes/7007#-1/name/asc
            https://www.youtube.com/@demco17

            1 Reply Last reply
            0
            • b0hd1undefined Offline
              b0hd1undefined Offline
              b0hd1
              wrote last edited by
              #9

              Another route two days ago. 440 km. It froze several times. I had to disconnect Wi-Fi to stop the connection with Android Auto and close the app from my smartphone. So I had to stop driving, take out my smartphone, etc., etc. Also, if I restarted the route from Android Auto, it began at point 1, not the nearest one. Again, I had to stop driving, take out my smartphone, and skip the points... Because if you've already passed 40 points and have to do it one by one from Android Auto, it's madness. You should be able to choose the starting point from Android Auto...
              I've had to go back to using Osmand as my backup navigation system after several years of not needing it. The navigation system on Android is very stable and reliable, but Android Auto has many shortcomings.
              And I've decided to make the final migration to Android Auto. I hope it's not a bad choice... ๐Ÿ˜…

              Barcelona
              BMW R1200GS
              Oneplus 13
              Chigee AIO6
              ๐˜พ๐™ง๐™š๐™–๐™ฉ๐™ค๐™ง ๐™ค๐™› ๐™ฉ๐™ฌ๐™ค ๐™ฅ๐™–๐™จ๐™จ๐™ž๐™ค๐™ฃ๐™–๐™ฉ๐™š ๐™œ๐™ง๐™ค๐™ช๐™ฅ๐™จ ๐™›๐™ค๐™ง ๐™ˆ๐™ฎ๐™๐™ค๐™ช๐™ฉ๐™š๐˜ผ๐™ฅ๐™ฅ
              https://t.me/mrarutasfriends
              https://www.myrouteapp.com/group/routes/7007#-1/name/asc
              https://www.youtube.com/@demco17

              1 Reply Last reply
              0
              • bluetuzundefined Offline
                bluetuzundefined Offline
                bluetuz
                wrote last edited by
                #10

                I think it's important for developers to prioritize AA/CP because many of us use these types of systems, and their use will only increase. Before releasing a beta version, it would be essential to ensure the app's basic functionality is working correctly.
                I share my colleague's opinion and also believe that restarting the route from the nearest waypoint is a fundamental feature that should be functional.

                Con Hennekensundefined 1 Reply Last reply
                1
                • bluetuzundefined bluetuz

                  I think it's important for developers to prioritize AA/CP because many of us use these types of systems, and their use will only increase. Before releasing a beta version, it would be essential to ensure the app's basic functionality is working correctly.
                  I share my colleague's opinion and also believe that restarting the route from the nearest waypoint is a fundamental feature that should be functional.

                  Con Hennekensundefined Offline
                  Con Hennekensundefined Offline
                  Con Hennekens
                  Alpha tester
                  wrote last edited by
                  #11

                  @bluetuz, I was under the impression that AA/CP starts a route at the nearest point if that was the last setting used in the app, is that not correct? I am not in a position to test that right now.

                  I am just an enthusiastic MRA user, and hope you will be one too!

                  Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                  Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

                  b0hd1undefined 1 Reply Last reply
                  0
                  • Con Hennekensundefined Con Hennekens

                    @bluetuz, I was under the impression that AA/CP starts a route at the nearest point if that was the last setting used in the app, is that not correct? I am not in a position to test that right now.

                    b0hd1undefined Offline
                    b0hd1undefined Offline
                    b0hd1
                    wrote last edited by
                    #12

                    @Con-Hennekens That's how it's supposed to work, but it doesn't. And having to restart navigation so many times is really inconvenient.

                    42788.jpg

                    Barcelona
                    BMW R1200GS
                    Oneplus 13
                    Chigee AIO6
                    ๐˜พ๐™ง๐™š๐™–๐™ฉ๐™ค๐™ง ๐™ค๐™› ๐™ฉ๐™ฌ๐™ค ๐™ฅ๐™–๐™จ๐™จ๐™ž๐™ค๐™ฃ๐™–๐™ฉ๐™š ๐™œ๐™ง๐™ค๐™ช๐™ฅ๐™จ ๐™›๐™ค๐™ง ๐™ˆ๐™ฎ๐™๐™ค๐™ช๐™ฉ๐™š๐˜ผ๐™ฅ๐™ฅ
                    https://t.me/mrarutasfriends
                    https://www.myrouteapp.com/group/routes/7007#-1/name/asc
                    https://www.youtube.com/@demco17

                    1 Reply Last reply
                    0
                    • Lluis Arasanzundefined Offline
                      Lluis Arasanzundefined Offline
                      Lluis Arasanz
                      wrote last edited by Lluis Arasanz
                      #13

                      Hi all,

                      After 5 days use on 2400 km trip alon 5 days, I have severals things to comment.

                      • Android Auto connected via Wireless, is very bad. It hangs, becomes freeze on AA Screen and after kill MyRoute-app on phone, I must disconnect AA completely.
                      • Android Auto used by cable connection seems to be more stable but some problems are present.
                      • CarPlay is more stable than AA, but also there are items to resolve or change.

                      The list of problems, for both, AA & CP, are:

                      • App freezes (CP & AA) on some time, and screen is not refreshed. On phone is normal and working. I must kill phone app and restart AA/CP connection to work again.
                      • If I stop car (refueling, take a break, etc.) and I do not do anything on phone side, when I return to car and start system I note different behaviors:
                        • Car Side lost map. There are some indications on screen, but no route path, no map, no voice indications. On phone, is normal:
                          IMG_1016 Mediano.jpeg
                        • Car Side displays map, but no indications, but freezed and phone side app is "black". photo of this:
                          IMG_1018 Mediano.jpeg
                        • In both cases, I must kill all and restart.
                      • If I lost data connection, normally it freezes. I have last maps downloadued. Also, in fo data conection, it can't start a route, with message "No route found". So I must wait to go outside parking to start navigation.
                      • To start route from nearest point, I must doit from phone. On CP/AA, it start from starting point.

                      My impression is CP / AA needs more work to be fully working. Also one of this hangs I sent Beta report thought IOS App.

                      Also, I noted some points to make app better on CP/AA:

                      • On CP/AA I can't see Waypoints list, so is not possible to select one to go there.

                      • I do not know in which point I'm going: No number , no indications, nothing on CP/AA screen, even when there are space for that:
                        IMG_1014 Mediano.jpeg
                        The space between 22nd indication" and "time to next point" i perfect for that
                        Also, an icon on "time to next point" indicating next viapoint, next stop or end of route will be useful.

                      • About bluetooth delay configuration, works fine.

                      • Some times I noted two indications overlapping, so first one does not finish.

                      Zoom: Is there a brief article that explains how it works? I noted it is not well adjusted to speed or road type, so in Hihgways is good, until I arrive to exit, that zoom in so that I lost way to exit. Perhaps more gradual to do zoom in...
                      And in curvy roads, zooms out so that I can't see how next curve is, because I see a lot of road.

                      And on next used on phone, I'd use a A to B route and add some stops but:

                      • stops allways add at End. What if I want to add someone in the middle? I need to redo all.
                      • I could see a list of point, but there are no interchangeable.
                      • Points are always a "Stop point" I can't select one of them as a Via Point
                      • Whike bavigating, after I reach one point 2, it dissapears (ok) but point 3 becomes new point 2, and so on. This is confusing.

                      Also could be interesting to save logs locally on phone to select then and send to support. We do not know how are managed by app and if after every app kill there are some info that becomes lost for support.

                      CP/AA device: Citroรซn C3 Aircross
                      Iphone 14 with IOS 26,2
                      Samsung A14 with Android 14.
                      MyRouteapp versiรณn 5.0.2 - 422 Beta release

                      That's all by the moment...

                      Happy new year and make it the best for Next.

                      Best regards

                      Lluis Arasanz
                      F750GS

                      b0hd1undefined 1 Reply Last reply
                      0
                      • Lluis Arasanzundefined Lluis Arasanz

                        Hi all,

                        After 5 days use on 2400 km trip alon 5 days, I have severals things to comment.

                        • Android Auto connected via Wireless, is very bad. It hangs, becomes freeze on AA Screen and after kill MyRoute-app on phone, I must disconnect AA completely.
                        • Android Auto used by cable connection seems to be more stable but some problems are present.
                        • CarPlay is more stable than AA, but also there are items to resolve or change.

                        The list of problems, for both, AA & CP, are:

                        • App freezes (CP & AA) on some time, and screen is not refreshed. On phone is normal and working. I must kill phone app and restart AA/CP connection to work again.
                        • If I stop car (refueling, take a break, etc.) and I do not do anything on phone side, when I return to car and start system I note different behaviors:
                          • Car Side lost map. There are some indications on screen, but no route path, no map, no voice indications. On phone, is normal:
                            IMG_1016 Mediano.jpeg
                          • Car Side displays map, but no indications, but freezed and phone side app is "black". photo of this:
                            IMG_1018 Mediano.jpeg
                          • In both cases, I must kill all and restart.
                        • If I lost data connection, normally it freezes. I have last maps downloadued. Also, in fo data conection, it can't start a route, with message "No route found". So I must wait to go outside parking to start navigation.
                        • To start route from nearest point, I must doit from phone. On CP/AA, it start from starting point.

                        My impression is CP / AA needs more work to be fully working. Also one of this hangs I sent Beta report thought IOS App.

                        Also, I noted some points to make app better on CP/AA:

                        • On CP/AA I can't see Waypoints list, so is not possible to select one to go there.

                        • I do not know in which point I'm going: No number , no indications, nothing on CP/AA screen, even when there are space for that:
                          IMG_1014 Mediano.jpeg
                          The space between 22nd indication" and "time to next point" i perfect for that
                          Also, an icon on "time to next point" indicating next viapoint, next stop or end of route will be useful.

                        • About bluetooth delay configuration, works fine.

                        • Some times I noted two indications overlapping, so first one does not finish.

                        Zoom: Is there a brief article that explains how it works? I noted it is not well adjusted to speed or road type, so in Hihgways is good, until I arrive to exit, that zoom in so that I lost way to exit. Perhaps more gradual to do zoom in...
                        And in curvy roads, zooms out so that I can't see how next curve is, because I see a lot of road.

                        And on next used on phone, I'd use a A to B route and add some stops but:

                        • stops allways add at End. What if I want to add someone in the middle? I need to redo all.
                        • I could see a list of point, but there are no interchangeable.
                        • Points are always a "Stop point" I can't select one of them as a Via Point
                        • Whike bavigating, after I reach one point 2, it dissapears (ok) but point 3 becomes new point 2, and so on. This is confusing.

                        Also could be interesting to save logs locally on phone to select then and send to support. We do not know how are managed by app and if after every app kill there are some info that becomes lost for support.

                        CP/AA device: Citroรซn C3 Aircross
                        Iphone 14 with IOS 26,2
                        Samsung A14 with Android 14.
                        MyRouteapp versiรณn 5.0.2 - 422 Beta release

                        That's all by the moment...

                        Happy new year and make it the best for Next.

                        Best regards

                        b0hd1undefined Offline
                        b0hd1undefined Offline
                        b0hd1
                        wrote last edited by
                        #14

                        @Lluis-Arasanz That's right. I agree with you. While air conditioning/configuration is the future (or already the present in all cars and many motorcycles, as well as external systems), I also think it has too many problems for everyday use. Let's hope it can be improved little by little.

                        Barcelona
                        BMW R1200GS
                        Oneplus 13
                        Chigee AIO6
                        ๐˜พ๐™ง๐™š๐™–๐™ฉ๐™ค๐™ง ๐™ค๐™› ๐™ฉ๐™ฌ๐™ค ๐™ฅ๐™–๐™จ๐™จ๐™ž๐™ค๐™ฃ๐™–๐™ฉ๐™š ๐™œ๐™ง๐™ค๐™ช๐™ฅ๐™จ ๐™›๐™ค๐™ง ๐™ˆ๐™ฎ๐™๐™ค๐™ช๐™ฉ๐™š๐˜ผ๐™ฅ๐™ฅ
                        https://t.me/mrarutasfriends
                        https://www.myrouteapp.com/group/routes/7007#-1/name/asc
                        https://www.youtube.com/@demco17

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                        Con Hennekensundefined
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                        b0hd1undefined
                        b0hd1
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                        Marinus van Deudekomundefined
                        Marinus van Deudekom
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