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  4. Getting frequently "not respoding" message

Getting frequently "not respoding" message

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • ConiKostundefined Online
    ConiKostundefined Online
    ConiKost
    wrote last edited by
    #1

    This weekend, I was using MyRoute-app for a bigger ride accord multiple days. While initially working without any problems, it started to make problems after a few hours. I was getting lots of "App is not responding" messages with "Wait?" oder "Terminate" as option.

    But: Despite this message being shown, MyRoute-app was working in background. I would see, that map is moving and audio turn-by-turn messages are playing.

    Clicking on "Wait?" makes the message disapear for a few seconds and it comes back. Thats make pretty MyRoute-App unusable for me 😞

    I tried already to delete cache and reinstall app. The only common I see, that this seems to happen in specific parts of the route. Using DMD T665 with newest firmware.

    Shiny!

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    • Marinus van Deudekomundefined Do not disturb
      Marinus van Deudekomundefined Do not disturb
      Marinus van Deudekom
      RouteXpert
      wrote last edited by
      #2

      When this happens, just terminate the app and start it again. The route will then continue where you left off

      Honda Goldwing GL1500,
      Honda Silverwing GL 650
      DMD2 T865X 8 inch Android tablet using MRA next for navigation
      Garmin XT sold
      Samsung S24FE mounted on a Quadlock and using Android Auto in my car

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      • ConiKostundefined Online
        ConiKostundefined Online
        ConiKost
        wrote last edited by ConiKost
        #3

        When this happens, just terminate the app and start it again. The route will then continue where you left off

        Already tried, only helps sometimes. After continue, "not respoding" messages started again. Had that multiple times.

        Shiny!

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        0
        • Marinus van Deudekomundefined Do not disturb
          Marinus van Deudekomundefined Do not disturb
          Marinus van Deudekom
          RouteXpert
          wrote last edited by
          #4

          After "not responding" won't help because something is wrong in that session. Terminating the proces should help. If not please save your logfiles en send them with a ticket to service. They can look in the system what's going on over there.
          Ofcourse you've already tried rebooting your phone. If not do so. Clearing the cach could also help. Something is preventing MRA to function normaly.

          Honda Goldwing GL1500,
          Honda Silverwing GL 650
          DMD2 T865X 8 inch Android tablet using MRA next for navigation
          Garmin XT sold
          Samsung S24FE mounted on a Quadlock and using Android Auto in my car

          1 Reply Last reply
          0
          • ConiKostundefined Online
            ConiKostundefined Online
            ConiKost
            wrote last edited by
            #5

            Where do I get the logs?

            Ofcourse you've already tried rebooting your phone. If not do so. Clearing the cach could also help. Something is preventing MRA to function normaly.

            Yes both things tried.

            Shiny!

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