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using Mra on 2 devices.

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  • Colin Hodgkinsonundefined Offline
    Colin Hodgkinsonundefined Offline
    Colin Hodgkinson
    wrote on last edited by
    #1

    I recently had an email about using .ra on no more than 2 devices or its an additional cost. Is that 2 devices at the same time.e or 2 full stop. We use my laptop and wifes and a tablet when travelling. Additionally we use phone app for guidance.

    Rob Verhoeffundefined 1 Reply Last reply
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    • Thomas Schäferundefined Offline
      Thomas Schäferundefined Offline
      Thomas Schäfer
      wrote on last edited by
      #2

      As far as I understand, the only requirement is that no more than two devices may be active simultaneously with Navigation Next on a mobile device in order to remain within the scope of the licence. A third device may not be logged in at the same time.
      PCs, tablets or laptops that use the planner on the web are not affected by this.

      Freundliche Grüße/Kind regards/Met vriendelijke groeten

      Thomas

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      • Colin Hodgkinsonundefined Colin Hodgkinson

        I recently had an email about using .ra on no more than 2 devices or its an additional cost. Is that 2 devices at the same time.e or 2 full stop. We use my laptop and wifes and a tablet when travelling. Additionally we use phone app for guidance.

        Rob Verhoeffundefined Offline
        Rob Verhoeffundefined Offline
        Rob Verhoeff
        Alpha tester
        wrote on last edited by Rob Verhoeff
        #3

        @Colin-Hodgkinson this is the most important and explains everything:

        IMG_2852.jpeg

        Read the whole text here.

        BMW K1600GT-P (2013) with BMW Navigator | Nolan N100-5 with Sena 30K
        iOS on iPhone 13 & 16 (mounted on Quadlock)
        Apple CarPlay in VW T-Roc (wired)
        Routelab on MacBook Air & iMac (Tahoe & Ventura)

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        • Makroundefined Offline
          Makroundefined Offline
          Makro
          wrote on last edited by
          #4

          I just realized the limitation is not for simultaneous app use, but for all devices on which I have logged on to the app.

          So when I opened the app on one device, I was notified that my limit had been reached. What? That was a surprise. It was some time ago I used the app on the other devices.

          At least I could pick which device to log out of, but maybe the timeslot should be reconsidered.

          Best regards, Makro

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          • Corjan Meijerinkundefined Offline
            Corjan Meijerinkundefined Offline
            Corjan Meijerink
            Developer
            wrote on last edited by Corjan Meijerink
            #5

            The logging out is exactly as intended 🙂

            Based on experiences we can indeed tune certain time intervals but up until now quite happy with how everything works.

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