Map says it is using HERE, even if set to TomTom?

[Rob Verhoeff]

@Eugene7 said in Map says it is using HERE, even if set to TomTom?:

That is seriously not good, and not at all how the options appear to be defined when paying for Gold access...

MRA is clearly not Sygic! If you want Sygic-tools? Then stick with Sygic.

[Con Hennekens]

@Eugene7 said in Map says it is using HERE, even if set to TomTom?:

That is seriously not good,

I am sorry, but this is a big laugh...

[Eugene7]

We do not use MyRoute for route planning, as we use TYRE, due the the options and capabilities it provides.

We use TomTom maps for that, and expected to be able to use TomTom for the actual SatNav, based on the way the Gold option was promoted.

Hence the thumbs down.

[Con Hennekens]

@Eugene7, Gold is NOT a subscription for the Navigation app, it is for the planner app. It is all perfectly readable on the website and in the shop. You just misunderstood.

Why buy a GOLD planner subscription at all if you are so fond of a so obsolete program like tyre?

Why not give the MRA planner a chance, so you can use the Navigation app the way it is intended?

[Eugene7]

Quite simply because that is not how the information was presented...

[Con Hennekens]

@Eugene7, Honestly, I think that this page:
https://www.myrouteapp.com/shop
Explains it perfectly, especially after clicking the compare link.

But of course it is a lot more convenient to blame someone else for your mistakes.

If you really feel the page is misinformative, please elaborate and maybe it will be changed. You know, no one at MRA is trying to trick someone into a buy with unsatisfied customers as a result. MRA is just not a company like that.

[Eugene7]

Back when the purchase was made, things were a lot different...

[Con Hennekens]

Those same schematics have been there for multiple years. Only thing that changed long ago was that with a Navigation subscription you also get the HERE map in the basic web planner.

[richtea999]

Here is (possibly) a clearer explanation:

Web-based planner:

• plan in HERE, TomTom or OSM
• compare the 2 / 3 route variants so you can check & adjust waypoints so they exactly match
• export to GPX for any device your group uses, knowing they will get the 'same' route

MRA Next app:

• replacement for a dedicated satnav
• navigates using HERE only

That's the meat of it.

Everything else is fluff - useful fluff, of course.

[GT JWR]

@richtea999 that, right there!

[Eugene7]

I really don't care about what we actually purchased, vs. what we now have.
That's past history - I explain only to hopefully help other understand my specific questions.

What we are looking for, as a group that do a lot of detailed route touring, is to provide feedback that hopefully may help improve MyRoute, specifically for the application we have.

We do multiple tours, with a couple 100 miles per day, over extended periods, and plan very intricate routes.

We only post bugs, or ask for new features, that directly affect us and how we use SatNavs.

We use the best tools for any specific application - be that planning routes, or for actual driving. Having operational compatibility, without having to jump through unnecessary hoops, is kinds key, especially with the complex routes we generate.