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UK roundabouts

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • Corjan Meijerinkundefined Corjan Meijerink

    @tony-v That's unfortunately a known issue with HERE. The information they provide at roundabouts is inconsistent and often incorrect since one if their updates 😞

    Ray Wealundefined Offline
    Ray Wealundefined Offline
    Ray Weal
    wrote on last edited by
    #5

    @Corjan-Meijerink

    What's the timescale for a solution to this problem or is there not likely to be one?

    Corjan Meijerinkundefined 1 Reply Last reply
    0
    • Ray Wealundefined Ray Weal

      @Corjan-Meijerink

      What's the timescale for a solution to this problem or is there not likely to be one?

      Corjan Meijerinkundefined Online
      Corjan Meijerinkundefined Online
      Corjan Meijerink
      Developer
      wrote on last edited by
      #6

      @Ray-Weal can you confirm the issue still exists?

      I received word from HERE on Friday saying changes have been made regarding the roundabout exit angle issue. I do see significant improvements for the test cases I did in The Netherlands.

      If you do still experience the issue, please share where it happened with a screenshot attached if possible (or recreate the route for me) 🙂

      Vince Hydeundefined Herko ter Horstundefined Ray Wealundefined 3 Replies Last reply
      0
      • Corjan Meijerinkundefined Corjan Meijerink

        @Ray-Weal can you confirm the issue still exists?

        I received word from HERE on Friday saying changes have been made regarding the roundabout exit angle issue. I do see significant improvements for the test cases I did in The Netherlands.

        If you do still experience the issue, please share where it happened with a screenshot attached if possible (or recreate the route for me) 🙂

        Vince Hydeundefined Offline
        Vince Hydeundefined Offline
        Vince Hyde
        wrote on last edited by
        #7

        @Corjan-Meijerink I can confirm that 4.0.7 - 239 has the UK roundabouts correct

        Lynchy67undefined 1 Reply Last reply
        0
        • Vince Hydeundefined Vince Hyde

          @Corjan-Meijerink I can confirm that 4.0.7 - 239 has the UK roundabouts correct

          Lynchy67undefined Offline
          Lynchy67undefined Offline
          Lynchy67
          Valued contributor
          wrote on last edited by
          #8

          @Vince-Hyde

          Yep me too all good now in the UK.

          You don’t stop riding when you get old, you get old when you stop riding.

          1 Reply Last reply
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          • Corjan Meijerinkundefined Online
            Corjan Meijerinkundefined Online
            Corjan Meijerink
            Developer
            wrote on last edited by
            #9

            @Vince-Hyde @Lynchy67 Amazing to hear that! 🙂

            1 Reply Last reply
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            • Corjan Meijerinkundefined Corjan Meijerink

              @Ray-Weal can you confirm the issue still exists?

              I received word from HERE on Friday saying changes have been made regarding the roundabout exit angle issue. I do see significant improvements for the test cases I did in The Netherlands.

              If you do still experience the issue, please share where it happened with a screenshot attached if possible (or recreate the route for me) 🙂

              Herko ter Horstundefined Offline
              Herko ter Horstundefined Offline
              Herko ter Horst
              wrote on last edited by Herko ter Horst
              #10

              @Corjan-Meijerink does this fix need a map or even an app update to work offline? Or does it just work?

              Corjan Meijerinkundefined 1 Reply Last reply
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              • Herko ter Horstundefined Herko ter Horst

                @Corjan-Meijerink does this fix need a map or even an app update to work offline? Or does it just work?

                Corjan Meijerinkundefined Online
                Corjan Meijerinkundefined Online
                Corjan Meijerink
                Developer
                wrote on last edited by
                #11

                @Herko-ter-Horst not entirely sure to be totally honest!
                I would recommend updating your offline maps to be on the safe side 🙂
                However, I do think that being connected to internet at some point will be enough.

                1 Reply Last reply
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                • Corjan Meijerinkundefined Corjan Meijerink

                  @Ray-Weal can you confirm the issue still exists?

                  I received word from HERE on Friday saying changes have been made regarding the roundabout exit angle issue. I do see significant improvements for the test cases I did in The Netherlands.

                  If you do still experience the issue, please share where it happened with a screenshot attached if possible (or recreate the route for me) 🙂

                  Ray Wealundefined Offline
                  Ray Wealundefined Offline
                  Ray Weal
                  wrote on last edited by
                  #12

                  @Corjan-Meijerink

                  Thank you Corjan!

                  1 Reply Last reply
                  0
                  • Mark Hamilton 0undefined Offline
                    Mark Hamilton 0undefined Offline
                    Mark Hamilton 0
                    wrote on last edited by
                    #13

                    This doesn’t appear fixed for me

                    iPhone 13
                    4.0.7 239 MRA version

                    Route line in map takes correct route around roundabout but current and next instructions show correct exit number but wrong direction around roundabout. Also lane instructions are not always correct at roundabout approach.

                    Incorrect instruction but lane guidance is correct

                    IMG_9093.png

                    IMG_9092.png

                    Incorrect instructions and lane guidance incorrect

                    IMG_9091.png

                    IMG_9090.png

                    Incorrect current and next instructions

                    IMG_9089.png

                    IMG_9088.png

                    1 Reply Last reply
                    0
                    • Dave J 0undefined Online
                      Dave J 0undefined Online
                      Dave J 0
                      Valued contributor
                      wrote on last edited by
                      #14

                      Still having the problem too. Only tested on Android though.

                      Kind Regards. Help where I can.
                      Ducati Multistrada V4 Rally
                      iPhone 15 Pro
                      Chigee AIO-5 Play
                      Google Pixel 6 Pro - mounted on SP Connect Plus
                      Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

                      Richard 18undefined 1 Reply Last reply
                      0
                      • Herko ter Horstundefined Herko ter Horst referenced this topic on
                      • Dave J 0undefined Dave J 0

                        Still having the problem too. Only tested on Android though.

                        Richard 18undefined Offline
                        Richard 18undefined Offline
                        Richard 18
                        wrote on last edited by
                        #15

                        Hi Corjan,

                        You asked that others report the same problem, if they see it.

                        =======

                        I had exactly the same problem here in the UK yesterday.

                        This was using:

                        A. A brand new iPhone.

                        B. Freshly downloaded and installed HERE maps.

                        C. A freshly downloaded and installed MyRoute app.

                        See here: https://forum.myrouteapp.com/topic/5907/a-strange-little-glitch-it-suddenly-thinks-i-am-driving-on-the-continent

                        1 Reply Last reply
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                        • Nigel Freemanundefined Nigel Freeman referenced this topic on
                        • Corjan Meijerinkundefined Online
                          Corjan Meijerinkundefined Online
                          Corjan Meijerink
                          Developer
                          wrote on last edited by
                          #16

                          Can confirm the issue is fixed in the next update! 🙂

                          OGRIIIundefined 1 Reply Last reply
                          1
                          • A Former User? Offline
                            A Former User? Offline
                            A Former User
                            wrote on last edited by
                            #17

                            Roundabouts still not showing on Android Auto

                            1 Reply Last reply
                            0
                            • tonySundefined Offline
                              tonySundefined Offline
                              tonyS
                              wrote on last edited by
                              #18

                              @Corjan-Meijerink
                              Things don't look too good in Morocco either
                              ![alt text](image urlScreenshot_20240117_143917.jpg )

                              Samsung Galaxy A33 5G
                              Samsung Galaxy Tab A8

                              Herko ter Horstundefined 1 Reply Last reply
                              0
                              • Jörgenundefined Offline
                                Jörgenundefined Offline
                                Jörgen
                                Valued contributor
                                wrote on last edited by
                                #19

                                @tony-v first exit is OK for me. The Icon is may be not clear enough.

                                Hardware
                                iPhone 12 pro (iOS 17.0.2)
                                Oukitel RT3 (Andr. 12)
                                Samsung Galaxy XCover 4 (Andr. 9 Pie)
                                Wireless CarPlay mit (Elebest C650)
                                Wired CarPlay (SEAT Arona - 2021)
                                For more information, click here

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                                • tonySundefined tonyS

                                  @Corjan-Meijerink
                                  Things don't look too good in Morocco either
                                  ![alt text](image urlScreenshot_20240117_143917.jpg )

                                  Herko ter Horstundefined Offline
                                  Herko ter Horstundefined Offline
                                  Herko ter Horst
                                  wrote on last edited by
                                  #20

                                  @tony-v I doubt that's the same issue. Could just be a single roundabout for which the symbol doesn't match the actual road layout. At least it's not trying to send you the wrong way round or to the wrong exit.

                                  1 Reply Last reply
                                  0
                                  • Con Hennekensundefined Online
                                    Con Hennekensundefined Online
                                    Con Hennekens
                                    Alpha tester
                                    wrote on last edited by
                                    #21

                                    @Herko-ter-Horst, on Tony's (I can't seem to tag him) picture see one roundabout going left and one going right...

                                    I am just an enthusiastic MRA user, and hope you will be one too!

                                    Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                                    Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                                    Herko ter Horstundefined 1 Reply Last reply
                                    0
                                    • Con Hennekensundefined Con Hennekens

                                      @Herko-ter-Horst, on Tony's (I can't seem to tag him) picture see one roundabout going left and one going right...

                                      Herko ter Horstundefined Offline
                                      Herko ter Horstundefined Offline
                                      Herko ter Horst
                                      wrote on last edited by
                                      #22

                                      @Con-Hennekens Yes, that's exactly why I don't think the issue is related to the UK round-about issue. As I understand it, all UK roundabouts were shown using a symbol going the wrong way around the roundabout. In this case, 1 roundabout is shown going the correct way round the roundabout, showing the correct exit from the roundabout, but showing the wrong direction relative to where the route enters the roundabout. The next roundabout is shown using the correct symbol. So I think it's just a matter of wrong data for one roundabout for Tony, whereas there was/is something wrong with the way all roundabouts are handled in the UK (and presumably, other countries where they drive on the left).

                                      Jörgenundefined 1 Reply Last reply
                                      0
                                      • Herko ter Horstundefined Herko ter Horst

                                        @Con-Hennekens Yes, that's exactly why I don't think the issue is related to the UK round-about issue. As I understand it, all UK roundabouts were shown using a symbol going the wrong way around the roundabout. In this case, 1 roundabout is shown going the correct way round the roundabout, showing the correct exit from the roundabout, but showing the wrong direction relative to where the route enters the roundabout. The next roundabout is shown using the correct symbol. So I think it's just a matter of wrong data for one roundabout for Tony, whereas there was/is something wrong with the way all roundabouts are handled in the UK (and presumably, other countries where they drive on the left).

                                        Jörgenundefined Offline
                                        Jörgenundefined Offline
                                        Jörgen
                                        Valued contributor
                                        wrote on last edited by
                                        #23

                                        I think, just the symbol is wrong. Had something like this in Germany, the exit was at one o´clock, the symbol shows 9 o´clock. But the voice and text 1. exit was correct.
                                        To be honest, I do not look to the symbol, I listen to the announcement and count the exits in an unknown area.

                                        Hardware
                                        iPhone 12 pro (iOS 17.0.2)
                                        Oukitel RT3 (Andr. 12)
                                        Samsung Galaxy XCover 4 (Andr. 9 Pie)
                                        Wireless CarPlay mit (Elebest C650)
                                        Wired CarPlay (SEAT Arona - 2021)
                                        For more information, click here

                                        Con Hennekensundefined 1 Reply Last reply
                                        1
                                        • Jörgenundefined Jörgen

                                          I think, just the symbol is wrong. Had something like this in Germany, the exit was at one o´clock, the symbol shows 9 o´clock. But the voice and text 1. exit was correct.
                                          To be honest, I do not look to the symbol, I listen to the announcement and count the exits in an unknown area.

                                          Con Hennekensundefined Online
                                          Con Hennekensundefined Online
                                          Con Hennekens
                                          Alpha tester
                                          wrote on last edited by
                                          #24

                                          @Jörgen said in UK roundabouts:

                                          To be honest, I do not look to the symbol, I listen to the announcement and count the exits in an unknown area.

                                          To be honest, I don't look to the symbol AND I do not listen to the voice. For 90% I am only looking at the route line. I think instant recognition of the actual situation against the map is the best lead.

                                          I am just an enthusiastic MRA user, and hope you will be one too!

                                          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                                          Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

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