Life time gold membership gone
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I had and paid for lifetime gold membership. I have just come back on to look at my routes to find I have now got BASIC!! HOW WHY??? and of cause you can't set up a ticket to question this if you have basic.
What has happened to my membership I paid for??
Thank you -
You can add a ticket, even with a basic account
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@Trevor-Harmer, excuse me if this sounds dumb, but are you sure you are using the correct account? Many users have multiple accounts (paid and free) and you would not be the first to walk into this pitfall. Like Hans said, a support ticket will help if there really is a problem with your account.
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This one?