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Life time gold membership gone

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  • Trevor Harmer
    Trevor Harmer
    Trevor Harmer
    wrote on last edited by
    #1

    I had and paid for lifetime gold membership. I have just come back on to look at my routes to find I have now got BASIC!! HOW WHY??? and of cause you can't set up a ticket to question this if you have basic.
    What has happened to my membership I paid for??
    Thank you

    HABVEN aka MrMRA MotoCon 3 Replies Last reply
    0
    • Trevor Harmer Trevor Harmer

      I had and paid for lifetime gold membership. I have just come back on to look at my routes to find I have now got BASIC!! HOW WHY??? and of cause you can't set up a ticket to question this if you have basic.
      What has happened to my membership I paid for??
      Thank you

      HABVEN aka MrMRA
      HABVEN aka MrMRA
      HABVEN aka MrMRA
      Valued contributor
      wrote on last edited by
      #2

      @Trevor-Harmer

      You can add a ticket, even with a basic account

      BMW BMW Connected Ride Navigator/Garmin Zumo XT3/XT2/XT//Tourstart/ MyRouteapp (The App)/...
      Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

      1 Reply Last reply
      0
      • Trevor Harmer Trevor Harmer

        I had and paid for lifetime gold membership. I have just come back on to look at my routes to find I have now got BASIC!! HOW WHY??? and of cause you can't set up a ticket to question this if you have basic.
        What has happened to my membership I paid for??
        Thank you

        MotoCon
        MotoCon
        MotoCon
        Alpha tester
        wrote on last edited by
        #3

        @Trevor-Harmer, excuse me if this sounds dumb, but are you sure you are using the correct account? Many users have multiple accounts (paid and free) and you would not be the first to walk into this pitfall. 😉 Like Hans said, a support ticket will help if there really is a problem with your account.

        I am just an enthusiastic MRA user, and hope you will be one too!

        Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

        Check out RideSleepRepeat.eu, a biker community for sharing stays across Europe

        1 Reply Last reply
        0
        • Trevor Harmer Trevor Harmer

          I had and paid for lifetime gold membership. I have just come back on to look at my routes to find I have now got BASIC!! HOW WHY??? and of cause you can't set up a ticket to question this if you have basic.
          What has happened to my membership I paid for??
          Thank you

          HABVEN aka MrMRA
          HABVEN aka MrMRA
          HABVEN aka MrMRA
          Valued contributor
          wrote on last edited by
          #4

          @Trevor-Harmer

          This one?

          IMG_1277.png

          BMW BMW Connected Ride Navigator/Garmin Zumo XT3/XT2/XT//Tourstart/ MyRouteapp (The App)/...
          Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

          1 Reply Last reply
          0

          Hello! It looks like you're interested in this conversation, but you don't have an account yet.

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          With your input, this post could be even better 💗

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