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mobile problem

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  • david forbes
    david forbes
    david forbes
    wrote on last edited by
    #1

    i have been trying to log onto my account on my Samsung phone, but it is asking me to put in my apple ID, i obviously dont have an apple ID with it being an android phone cant get out of the loop to just log in with my password

    Bob Harvey settlementthese 0 2 Replies Last reply
    0
    • david forbes david forbes

      i have been trying to log onto my account on my Samsung phone, but it is asking me to put in my apple ID, i obviously dont have an apple ID with it being an android phone cant get out of the loop to just log in with my password

      Bob Harvey
      Bob Harvey
      Bob Harvey
      wrote on last edited by
      #2

      @david-forbes said in mobile problem: it is asking me to put in my apple ID,

      Wow - are you 100% sure it is the MyRoute app asking that - not something else like a play store or app store?

      1 Reply Last reply
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      • richtea999
        richtea999
        richtea999
        Valued contributor
        wrote on last edited by
        #3

        A screenshot may help identify the app.

        1 Reply Last reply
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        • david forbes david forbes

          i have been trying to log onto my account on my Samsung phone, but it is asking me to put in my apple ID, i obviously dont have an apple ID with it being an android phone cant get out of the loop to just log in with my password

          settlementthese 0
          settlementthese 0
          settlementthese 0
          wrote on last edited by
          #4

          @david-forbes drive mad Yes, that request is ridiculous, can you take a screenshot to help with your exact problem

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          • susannahmartin
            susannahmartin
            susannahmartin
            wrote on last edited by
            #5
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