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    No voice prompts on Android phone

    [App] Problems, Bugs and other Issues
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    • Tony 13
      Tony 13 last edited by

      Hi, just been trying using Navigation in my car, on a Samsung phone. I am not getting any voice prompts, except for the very first turn prompt on one route I was following. Tried 4 different short routes.
      As far as I can see voice prompts are turned on and the volume turned up.
      App verson is 4.3.3. In Navigation settings everything seems to be on and voice prompts on in the route menu. I am not using Android Auto.
      Any suggestions? I will raise a ticket otherwise. Everything else seems to be fine with the navigation.

      Hubert Thoring 1 Reply Last reply Reply Quote 0
      • Hubert Thoring
        Hubert Thoring @Tony 13 last edited by

        @Tony-13 said in No voice prompts on Android phone:

        Hi, just been trying using Navigation in my car, on a Samsung phone. I am not getting any voice prompts, except for the very first turn prompt on one route I was following. Tried 4 different short routes.
        As far as I can see voice prompts are turned on and the volume turned up.
        App verson is 4.3.3. In Navigation settings everything seems to be on and voice prompts on in the route menu. I am not using Android Auto.
        Any suggestions? I will raise a ticket otherwise. Everything else seems to be fine with the navigation.

        Hello,
        I would first check the Bluetooth (BT) connection with the cell phone:

        1. Turn off BT so that the announcement is made directly on the cell phone

        If that works:

        1. Pair the cell phone with the car media

        Good luck!

        Hallo,
        ich würde als erstes die Bluetooth (BT) Kopplung mit dem Handy prüfen:

        1. BT Ausschalten damit die Ansage am Handy direkterfolgt

        Wenn das klappt:

        1. Handy mit dem Auto - Media koppeln

        Viel Erfolg !

        VG Hubert
        Info zum Beta Test "Next App" dazu die Hardware ...
        iPad 9. Generation iOS 18.4.1 / Handy iPhone Xr iOS 18.4.1 / PC mit MS Win11 / BMW Connected App mit Cradel.
        ❗️MyRoute-App im Cradel und Remotek-One❗️

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        • Tony 13
          Tony 13 last edited by

          that's a good idea, thanks.
          I did, briefly, get a red bluetooth symbol appearing in the sound slider. Which i thought odd but, could not repeat it.

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          • Brian McG
            Brian McG last edited by

            Hi @Tony-13 I suspect you are doing nothing wrong, you just need to know the secret codes !
            you may find useful info in these threads / posts by @Con-Hennekens & @Corjan-Meijerink

            https://forum.myrouteapp.com/topic/7504/text-to-speech-function-questions?_=1731096424400
            https://forum.myrouteapp.com/post/54260

            BlackView BV7100, Android 12, Offline mode with Offline Maps

            1 Reply Last reply Reply Quote 0
            • Tony 13
              Tony 13 last edited by

              Thanks, useful information.
              On this occassion it was asimple route with no waypoints, I just wanted junctions announced.
              A, fortunetly, boring point. I have also been using Android Auto with no issues. Set up is on Ford SYNC3 and Samsung S20. Battery drain and heating of the phone are reasonable. Great work from the team

              1 Reply Last reply Reply Quote 0
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