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4.1.3 - Not working offline

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • Con Hennekens Con Hennekens

    @ATLast said in 4.1.3 - Not working offline:

    I am NOT using track, I just set a destination and let the program calculate it.

    When you are using curvy road options, you are actually driving a track. If you used the straight line when setting your destination, it is an AtoB route.

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    ATLast Offline
    ATLast Offline
    ATLast
    wrote on last edited by
    #6

    @Con-Hennekens said in 4.1.3 - Not working offline:

    I am NOT using track, I just set a destination and let the program calculate it.

    When you are using curvy road options, you are actually driving a track. If you used the straight line when setting your destination, it is an AtoB route.

    I don't think this is an explanation as I set the route on the smartphone on a wifi and it doesn't matter if I choose straight or curvy route.
    However, it matters when I have poor or no mobile Internet connexion : I can't then get any route, straight or curvy.

    Con Hennekens 1 Reply Last reply
    0
    • M. Schrijver Offline
      M. Schrijver Offline
      M. Schrijver
      Valued contributor
      wrote on last edited by
      #7

      Do you have roaming enabled. Offcourse only necessary when you are not in our own country.

      (I use MRA Next only on Android Auto. Every comment, suggestion, etc will be based on my usage with Android Auto)

      ATLast 2 Replies Last reply
      0
      • ATLast ATLast

        @Con-Hennekens said in 4.1.3 - Not working offline:

        I am NOT using track, I just set a destination and let the program calculate it.

        When you are using curvy road options, you are actually driving a track. If you used the straight line when setting your destination, it is an AtoB route.

        I don't think this is an explanation as I set the route on the smartphone on a wifi and it doesn't matter if I choose straight or curvy route.
        However, it matters when I have poor or no mobile Internet connexion : I can't then get any route, straight or curvy.

        Con Hennekens Offline
        Con Hennekens Offline
        Con Hennekens
        Alpha tester
        wrote on last edited by
        #8

        @ATLast, if it happens at straight routes, it is very likely that, despite being confident that you have the maps downloaded for offline use (all needed regions...?) , you actually have not 😉 . Are you aware of the fact that the last version removed the possibility to download maps to your SD card? If you had them on SD card, you will have to redownload them to local memory (due to a problem with the HERE SDK).

        Can you make screenshots of the downloaded map overview? If maps are actually present, I would be interested in your shared route.

        I am just an enthusiastic MRA user, and hope you will be one too!

        Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

        Check out RideSleepRepeat.eu, a biker community for sharing stays across Europe

        ATLast 1 Reply Last reply
        0
        • M. Schrijver M. Schrijver

          Do you have roaming enabled. Offcourse only necessary when you are not in our own country.

          ATLast Offline
          ATLast Offline
          ATLast
          wrote on last edited by
          #9

          @M-Schrijver said in 4.1.3 - Not working offline:

          Do you have roaming enabled. Offcourse only necessary when you are not in our own country.

          Yes, of course, and it shows in the screenshots.
          I did a few tests to make sure: mails/whatsapp/papars were accessible.

          1 Reply Last reply
          0
          • Con Hennekens Con Hennekens

            @ATLast, if it happens at straight routes, it is very likely that, despite being confident that you have the maps downloaded for offline use (all needed regions...?) , you actually have not 😉 . Are you aware of the fact that the last version removed the possibility to download maps to your SD card? If you had them on SD card, you will have to redownload them to local memory (due to a problem with the HERE SDK).

            Can you make screenshots of the downloaded map overview? If maps are actually present, I would be interested in your shared route.

            ATLast Offline
            ATLast Offline
            ATLast
            wrote on last edited by
            #10

            @Con-Hennekens said in 4.1.3 - Not working offline:

            @ATLast, if it happens at straight routes, it is very likely that, despite being confident that you have the maps downloaded for offline use (all needed regions...?) , you actually have not . Are you aware of the fact that the last version removed the possibility to download maps to your SD card? If you had them on SD card, you will have to redownload them to local memory (due to a problem with the HERE SDK).
            Can you make screenshots of the downloaded map overview? If maps are actually present, I would be interested in your shared route.

            Yes, all the maps were downloaded and up-to-date as we have to download them everytime they release a new version.
            Screenshots here.
            By the way, I'm not a total newbie: I work as an IT and use other programs: Waze, maps, Osmand... And I tried several others to et what I'm looking for. Myrouteapp can deliver what I want, but is still too buggy.
            I will post another problem I've run into yesterday.Capture d'écran 2024-05-27 150123.jpg Capture d'écran 2024-05-27 150208.png

            Con Hennekens 1 Reply Last reply
            0
            • M. Schrijver M. Schrijver

              Do you have roaming enabled. Offcourse only necessary when you are not in our own country.

              ATLast Offline
              ATLast Offline
              ATLast
              wrote on last edited by
              #11

              @M-Schrijver said in 4.1.3 - Not working offline:

              Do you have roaming enabled. Offcourse only necessary when you are not in our own country.

              I even switched from 5G to LTE in case the roaming operator would prevent me to use its 5G network.

              But, once again, none of this should apply if the application would work offline as it should.

              RetiredWingMan 1 Reply Last reply
              0
              • ATLast ATLast

                @M-Schrijver said in 4.1.3 - Not working offline:

                Do you have roaming enabled. Offcourse only necessary when you are not in our own country.

                I even switched from 5G to LTE in case the roaming operator would prevent me to use its 5G network.

                But, once again, none of this should apply if the application would work offline as it should.

                RetiredWingMan Offline
                RetiredWingMan Offline
                RetiredWingMan
                Valued contributor
                wrote on last edited by RetiredWingMan
                #12

                @ATLast. I have to agree with Con Hennekens that you must be missing an area map. I tried playing with various options. Note, if I have no internet then the curvy options are not available. I have offline navigation turned on.

                Internet connection NOT available: if I don't have downloaded maps I can't even get this far.
                Screenshot_20240527_100713.jpg

                Internet connection available:
                Screenshot_20240527_100825.jpg

                2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

                ATLast 2 Replies Last reply
                0
                • ATLast ATLast

                  @Con-Hennekens said in 4.1.3 - Not working offline:

                  @ATLast, if it happens at straight routes, it is very likely that, despite being confident that you have the maps downloaded for offline use (all needed regions...?) , you actually have not . Are you aware of the fact that the last version removed the possibility to download maps to your SD card? If you had them on SD card, you will have to redownload them to local memory (due to a problem with the HERE SDK).
                  Can you make screenshots of the downloaded map overview? If maps are actually present, I would be interested in your shared route.

                  Yes, all the maps were downloaded and up-to-date as we have to download them everytime they release a new version.
                  Screenshots here.
                  By the way, I'm not a total newbie: I work as an IT and use other programs: Waze, maps, Osmand... And I tried several others to et what I'm looking for. Myrouteapp can deliver what I want, but is still too buggy.
                  I will post another problem I've run into yesterday.Capture d'écran 2024-05-27 150123.jpg Capture d'écran 2024-05-27 150208.png

                  Con Hennekens Offline
                  Con Hennekens Offline
                  Con Hennekens
                  Alpha tester
                  wrote on last edited by
                  #13

                  @ATLast, are you willing to share the route? If you don't want it pubic, you may sent me a link by DM.

                  I am just an enthusiastic MRA user, and hope you will be one too!

                  Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                  Check out RideSleepRepeat.eu, a biker community for sharing stays across Europe

                  RetiredWingMan 1 Reply Last reply
                  0
                  • Con Hennekens Con Hennekens

                    @ATLast, are you willing to share the route? If you don't want it pubic, you may sent me a link by DM.

                    RetiredWingMan Offline
                    RetiredWingMan Offline
                    RetiredWingMan
                    Valued contributor
                    wrote on last edited by
                    #14

                    @Con-Hennekens if I understand correctly, he does not have a route. He is using search to generate an A to B route.

                    2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

                    Con Hennekens ATLast 2 Replies Last reply
                    0
                    • RetiredWingMan RetiredWingMan

                      @Con-Hennekens if I understand correctly, he does not have a route. He is using search to generate an A to B route.

                      Con Hennekens Offline
                      Con Hennekens Offline
                      Con Hennekens
                      Alpha tester
                      wrote on last edited by
                      #15

                      @RetiredWingMan, yes of course, you are right.

                      I am just an enthusiastic MRA user, and hope you will be one too!

                      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                      Check out RideSleepRepeat.eu, a biker community for sharing stays across Europe

                      1 Reply Last reply
                      0
                      • RetiredWingMan RetiredWingMan

                        @Con-Hennekens if I understand correctly, he does not have a route. He is using search to generate an A to B route.

                        ATLast Offline
                        ATLast Offline
                        ATLast
                        wrote on last edited by
                        #16

                        @RetiredWingMan said in 4.1.3 - Not working offline:

                        if I understand correctly, he does not have a route. He is using search to generate an A to B route.

                        Correct.

                        1 Reply Last reply
                        0
                        • RetiredWingMan RetiredWingMan

                          @ATLast. I have to agree with Con Hennekens that you must be missing an area map. I tried playing with various options. Note, if I have no internet then the curvy options are not available. I have offline navigation turned on.

                          Internet connection NOT available: if I don't have downloaded maps I can't even get this far.
                          Screenshot_20240527_100713.jpg

                          Internet connection available:
                          Screenshot_20240527_100825.jpg

                          ATLast Offline
                          ATLast Offline
                          ATLast
                          wrote on last edited by
                          #17

                          @RetiredWingMan said in 4.1.3 - Not working offline:

                          I have to agree with Con Hennekens that you must be missing an area map.

                          Well, look at the screenshots of the status of the offline maps I posted : you will see the maps of Belgium and France are downloaded.
                          If you press the X button on the right, the program will propose you to remove them.

                          By the way, before I leave, I always check that, basic precaution.when I go abroad.

                          RetiredWingMan 1 Reply Last reply
                          0
                          • M. Schrijver Offline
                            M. Schrijver Offline
                            M. Schrijver
                            Valued contributor
                            wrote on last edited by
                            #18

                            @ATLast
                            When i try it on my phone. I see a different with your screenshots.
                            My endpoint is placed on the road. Yours is not. Could this have something to do the problem.

                            If i translate the French error message. I says something like it cannot the reach the destination

                            (I use MRA Next only on Android Auto. Every comment, suggestion, etc will be based on my usage with Android Auto)

                            ATLast 1 Reply Last reply
                            0
                            • ATLast ATLast

                              @RetiredWingMan said in 4.1.3 - Not working offline:

                              I have to agree with Con Hennekens that you must be missing an area map.

                              Well, look at the screenshots of the status of the offline maps I posted : you will see the maps of Belgium and France are downloaded.
                              If you press the X button on the right, the program will propose you to remove them.

                              By the way, before I leave, I always check that, basic precaution.when I go abroad.

                              RetiredWingMan Offline
                              RetiredWingMan Offline
                              RetiredWingMan
                              Valued contributor
                              wrote on last edited by
                              #19

                              @ATLast sorry, I can't help any more from here (Canada). I suggest you enter a Support request. Perhaps they can figure out the problem.

                              2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

                              ATLast 1 Reply Last reply
                              0
                              • RetiredWingMan RetiredWingMan

                                @ATLast sorry, I can't help any more from here (Canada). I suggest you enter a Support request. Perhaps they can figure out the problem.

                                ATLast Offline
                                ATLast Offline
                                ATLast
                                wrote on last edited by
                                #20

                                @RetiredWingMan said in 4.1.3 - Not working offline:

                                sorry, I can't help any more from here (Canada). I suggest you enter a Support request. Perhaps they can figure out the problem.

                                Thank you a lot for your time and your suggestions.
                                I hope the people @mra read these posts...

                                1 Reply Last reply
                                0
                                • M. Schrijver M. Schrijver

                                  @ATLast
                                  When i try it on my phone. I see a different with your screenshots.
                                  My endpoint is placed on the road. Yours is not. Could this have something to do the problem.

                                  If i translate the French error message. I says something like it cannot the reach the destination

                                  ATLast Offline
                                  ATLast Offline
                                  ATLast
                                  wrote on last edited by
                                  #21

                                  @M-Schrijver said in 4.1.3 - Not working offline:

                                  My endpoint is placed on the road. Yours is not. Could this have something to do the problem.

                                  The endpoint is set by the program: I simply enter the address.

                                  M. Schrijver 1 Reply Last reply
                                  0
                                  • RetiredWingMan RetiredWingMan

                                    @ATLast. I have to agree with Con Hennekens that you must be missing an area map. I tried playing with various options. Note, if I have no internet then the curvy options are not available. I have offline navigation turned on.

                                    Internet connection NOT available: if I don't have downloaded maps I can't even get this far.
                                    Screenshot_20240527_100713.jpg

                                    Internet connection available:
                                    Screenshot_20240527_100825.jpg

                                    ATLast Offline
                                    ATLast Offline
                                    ATLast
                                    wrote on last edited by
                                    #22

                                    @RetiredWingMan said in 4.1.3 - Not working offline:

                                    I have to agree with Con Hennekens that you must be missing an area map. I tried playing with various options. Note, if I have no internet then the curvy options are not available. I have offline navigation turned on.
                                    Internet connection NOT available: if I don't have downloaded maps I can't even get this far.

                                    But that doesn't match the situation I was in: if you look at the screenshots I posted when I was facing the problem, you'll see there was a 5G connexion.
                                    I don't rule out a "special" behaviour of the French roaming operator but, as I said, I conducted a few tests on my own to check if the Internet was available or not: the New York Times refreshed its page and mails and Whatsapp were ok.

                                    1 Reply Last reply
                                    0
                                    • ATLast ATLast

                                      @M-Schrijver said in 4.1.3 - Not working offline:

                                      My endpoint is placed on the road. Yours is not. Could this have something to do the problem.

                                      The endpoint is set by the program: I simply enter the address.

                                      M. Schrijver Offline
                                      M. Schrijver Offline
                                      M. Schrijver
                                      Valued contributor
                                      wrote on last edited by
                                      #23

                                      @ATLast
                                      I did also and mine is put in middle of the road. I enter the address i could read from your screenshots

                                      (I use MRA Next only on Android Auto. Every comment, suggestion, etc will be based on my usage with Android Auto)

                                      ATLast 1 Reply Last reply
                                      0
                                      • M. Schrijver M. Schrijver

                                        @ATLast
                                        I did also and mine is put in middle of the road. I enter the address i could read from your screenshots

                                        ATLast Offline
                                        ATLast Offline
                                        ATLast
                                        wrote on last edited by
                                        #24

                                        @M-Schrijver said in 4.1.3 - Not working offline:

                                        I did also and mine is put in middle of the road. I enter the address i could read from your screenshots

                                        I use a Google Pixel 8 Pro on Android 14, are you on Android ?
                                        It is strange that you cannot get the same result as me.

                                        1 Reply Last reply
                                        0
                                        • M. Schrijver Offline
                                          M. Schrijver Offline
                                          M. Schrijver
                                          Valued contributor
                                          wrote on last edited by
                                          #25

                                          Yes Pixel 6 Pro and Android 14

                                          Screenshot_20240528-202923.png

                                          (I use MRA Next only on Android Auto. Every comment, suggestion, etc will be based on my usage with Android Auto)

                                          1 Reply Last reply
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