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Change phone orientation, grey screen

Scheduled Pinned Locked Moved [App-Beta] Suggestions and Discussions
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  • Charlie WIlder
    Charlie WIlder
    Charlie WIlder
    wrote on last edited by Charlie WIlder
    #1

    Hi. I have a Samsung S22, running Android 13. beta MRA Next v3.2.16.

    When using MRA Next with the phone in landscape orientation switching to portrait, a 90º switch, the screen goes blank and grey in colour.

    EDIT: I've just noticed that there's an update, v3.2.17, this still has the same behaviour though.

    You can start in portrait orientation, this displays correctly, switch to landscape and still OK. Switch back to portrait and grey blank screen. Start in landscape and OK, switch to portrait and it's grey again.

    Landscape always works OK but aside from starting in portrait it's always the same blank grey screen.

    Samsung S22
    Android v14
    MRA v4.3.9 - 395
    Carpuride W702 Pro Android Auto panel

    MotoCon 1 Reply Last reply
    0
    • Charlie WIlder Charlie WIlder

      Hi. I have a Samsung S22, running Android 13. beta MRA Next v3.2.16.

      When using MRA Next with the phone in landscape orientation switching to portrait, a 90º switch, the screen goes blank and grey in colour.

      EDIT: I've just noticed that there's an update, v3.2.17, this still has the same behaviour though.

      You can start in portrait orientation, this displays correctly, switch to landscape and still OK. Switch back to portrait and grey blank screen. Start in landscape and OK, switch to portrait and it's grey again.

      Landscape always works OK but aside from starting in portrait it's always the same blank grey screen.

      MotoCon
      MotoCon
      MotoCon
      Alpha tester
      wrote on last edited by
      #2

      @Charlie-WIlder, Which screen are you rotating? Are you in the navigation module already, or still on the main (first) screen? Die you have an active internet connection? The map on the main screen likely needs to be re-downloaded when you switch orientations.

      I am just an enthusiastic MRA user, and hope you will be one too!

      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

      Check out RideSleepRepeat.eu, a biker community for sharing stays across Europe

      Charlie WIlder 1 Reply Last reply
      0
      • MotoCon MotoCon

        @Charlie-WIlder, Which screen are you rotating? Are you in the navigation module already, or still on the main (first) screen? Die you have an active internet connection? The map on the main screen likely needs to be re-downloaded when you switch orientations.

        Charlie WIlder
        Charlie WIlder
        Charlie WIlder
        wrote on last edited by
        #3

        @Con-Hennekens Hi, thanks for your response. It's the nav screen. You mentioned an alternative connection, just tried it on 4G, rather than on my WiFi, and it switches OK. Problem solved, thank you. No idea why as my WiFi is pretty fast at 200Mbps...

        Samsung S22
        Android v14
        MRA v4.3.9 - 395
        Carpuride W702 Pro Android Auto panel

        MotoCon 1 Reply Last reply
        0
        • Charlie WIlder Charlie WIlder

          @Con-Hennekens Hi, thanks for your response. It's the nav screen. You mentioned an alternative connection, just tried it on 4G, rather than on my WiFi, and it switches OK. Problem solved, thank you. No idea why as my WiFi is pretty fast at 200Mbps...

          MotoCon
          MotoCon
          MotoCon
          Alpha tester
          wrote on last edited by MotoCon
          #4

          @Charlie-WIlder, Typical... Did you have downloaded maps? If downloaded, the offline maps will take preference over online maps. Does it go bezirk again of you switch it back? I might have encountered a similar situation today, and a few times before but with the default (OSM) maps in the main screen. I noticed it sometimes stays completely blank despite a good connection, until you restart the app.

          @Corjan-Meijerink, typically when switching internet connections (or even wifi networks) typically gateways and DNS servers of the connection change. Could it be that those are only refreshed at the start of the app? Just thinking loudly... 😉

          I am just an enthusiastic MRA user, and hope you will be one too!

          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

          Check out RideSleepRepeat.eu, a biker community for sharing stays across Europe

          Corjan Meijerink 1 Reply Last reply
          0
          • MotoCon MotoCon

            @Charlie-WIlder, Typical... Did you have downloaded maps? If downloaded, the offline maps will take preference over online maps. Does it go bezirk again of you switch it back? I might have encountered a similar situation today, and a few times before but with the default (OSM) maps in the main screen. I noticed it sometimes stays completely blank despite a good connection, until you restart the app.

            @Corjan-Meijerink, typically when switching internet connections (or even wifi networks) typically gateways and DNS servers of the connection change. Could it be that those are only refreshed at the start of the app? Just thinking loudly... 😉

            Corjan Meijerink
            Corjan Meijerink
            Corjan Meijerink
            Developer
            wrote on last edited by
            #5

            @Con-Hennekens hahah, no clue 😉

            MotoCon 1 Reply Last reply
            0
            • Corjan Meijerink Corjan Meijerink

              @Con-Hennekens hahah, no clue 😉

              MotoCon
              MotoCon
              MotoCon
              Alpha tester
              wrote on last edited by
              #6

              @Corjan-Meijerink, that could explain why an URL can't be reached, if the DNS server of your previous provider is unreachable (they often allow only traffic from their own network).

              I am just an enthusiastic MRA user, and hope you will be one too!

              Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

              Check out RideSleepRepeat.eu, a biker community for sharing stays across Europe

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