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Change phone orientation, grey screen

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  • Charlie WIlderundefined Offline
    Charlie WIlderundefined Offline
    Charlie WIlder
    wrote on last edited by Charlie WIlder
    #1

    Hi. I have a Samsung S22, running Android 13. beta MRA Next v3.2.16.

    When using MRA Next with the phone in landscape orientation switching to portrait, a 90ยบ switch, the screen goes blank and grey in colour.

    EDIT: I've just noticed that there's an update, v3.2.17, this still has the same behaviour though.

    You can start in portrait orientation, this displays correctly, switch to landscape and still OK. Switch back to portrait and grey blank screen. Start in landscape and OK, switch to portrait and it's grey again.

    Landscape always works OK but aside from starting in portrait it's always the same blank grey screen.

    Samsung S22
    Android v14
    MRA v4.3.9 - 395
    Carpuride W702 Pro Android Auto panel

    Con Hennekensundefined 1 Reply Last reply
    0
    • Charlie WIlderundefined Charlie WIlder

      Hi. I have a Samsung S22, running Android 13. beta MRA Next v3.2.16.

      When using MRA Next with the phone in landscape orientation switching to portrait, a 90ยบ switch, the screen goes blank and grey in colour.

      EDIT: I've just noticed that there's an update, v3.2.17, this still has the same behaviour though.

      You can start in portrait orientation, this displays correctly, switch to landscape and still OK. Switch back to portrait and grey blank screen. Start in landscape and OK, switch to portrait and it's grey again.

      Landscape always works OK but aside from starting in portrait it's always the same blank grey screen.

      Con Hennekensundefined Offline
      Con Hennekensundefined Offline
      Con Hennekens
      Alpha tester
      wrote on last edited by
      #2

      @Charlie-WIlder, Which screen are you rotating? Are you in the navigation module already, or still on the main (first) screen? Die you have an active internet connection? The map on the main screen likely needs to be re-downloaded when you switch orientations.

      I am just an enthusiastic MRA user, and hope you will be one too!

      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

      Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

      Charlie WIlderundefined 1 Reply Last reply
      0
      • Con Hennekensundefined Con Hennekens

        @Charlie-WIlder, Which screen are you rotating? Are you in the navigation module already, or still on the main (first) screen? Die you have an active internet connection? The map on the main screen likely needs to be re-downloaded when you switch orientations.

        Charlie WIlderundefined Offline
        Charlie WIlderundefined Offline
        Charlie WIlder
        wrote on last edited by
        #3

        @Con-Hennekens Hi, thanks for your response. It's the nav screen. You mentioned an alternative connection, just tried it on 4G, rather than on my WiFi, and it switches OK. Problem solved, thank you. No idea why as my WiFi is pretty fast at 200Mbps...

        Samsung S22
        Android v14
        MRA v4.3.9 - 395
        Carpuride W702 Pro Android Auto panel

        Con Hennekensundefined 1 Reply Last reply
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        • Charlie WIlderundefined Charlie WIlder

          @Con-Hennekens Hi, thanks for your response. It's the nav screen. You mentioned an alternative connection, just tried it on 4G, rather than on my WiFi, and it switches OK. Problem solved, thank you. No idea why as my WiFi is pretty fast at 200Mbps...

          Con Hennekensundefined Offline
          Con Hennekensundefined Offline
          Con Hennekens
          Alpha tester
          wrote on last edited by Con Hennekens
          #4

          @Charlie-WIlder, Typical... Did you have downloaded maps? If downloaded, the offline maps will take preference over online maps. Does it go bezirk again of you switch it back? I might have encountered a similar situation today, and a few times before but with the default (OSM) maps in the main screen. I noticed it sometimes stays completely blank despite a good connection, until you restart the app.

          @Corjan-Meijerink, typically when switching internet connections (or even wifi networks) typically gateways and DNS servers of the connection change. Could it be that those are only refreshed at the start of the app? Just thinking loudly... ๐Ÿ˜‰

          I am just an enthusiastic MRA user, and hope you will be one too!

          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

          Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

          Corjan Meijerinkundefined 1 Reply Last reply
          0
          • Con Hennekensundefined Con Hennekens

            @Charlie-WIlder, Typical... Did you have downloaded maps? If downloaded, the offline maps will take preference over online maps. Does it go bezirk again of you switch it back? I might have encountered a similar situation today, and a few times before but with the default (OSM) maps in the main screen. I noticed it sometimes stays completely blank despite a good connection, until you restart the app.

            @Corjan-Meijerink, typically when switching internet connections (or even wifi networks) typically gateways and DNS servers of the connection change. Could it be that those are only refreshed at the start of the app? Just thinking loudly... ๐Ÿ˜‰

            Corjan Meijerinkundefined Offline
            Corjan Meijerinkundefined Offline
            Corjan Meijerink
            Developer
            wrote on last edited by
            #5

            @Con-Hennekens hahah, no clue ๐Ÿ˜‰

            Con Hennekensundefined 1 Reply Last reply
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            • Corjan Meijerinkundefined Corjan Meijerink

              @Con-Hennekens hahah, no clue ๐Ÿ˜‰

              Con Hennekensundefined Offline
              Con Hennekensundefined Offline
              Con Hennekens
              Alpha tester
              wrote on last edited by
              #6

              @Corjan-Meijerink, that could explain why an URL can't be reached, if the DNS server of your previous provider is unreachable (they often allow only traffic from their own network).

              I am just an enthusiastic MRA user, and hope you will be one too!

              Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

              Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

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