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Offline maps

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  • Ian foster 0undefined Offline
    Ian foster 0undefined Offline
    Ian foster 0
    wrote on last edited by
    #1

    Hi do you know when roughy the offline mode will be implemented? I am travelling Europe at the end of May and parts of Switzerland and dolomites I think we will struggle for phone signal and will have to rely on an offline mode , hopefully I can use the beta app ? . I’ve just got back from a weekend around snowdonia in Wales and phone signal dropped on me a few times leaving the navigation stuck in the last place I had signal.
    Thanks In advance

    Corjan Meijerinkundefined Con Hennekensundefined 2 Replies Last reply
    0
    • Ian foster 0undefined Ian foster 0

      Hi do you know when roughy the offline mode will be implemented? I am travelling Europe at the end of May and parts of Switzerland and dolomites I think we will struggle for phone signal and will have to rely on an offline mode , hopefully I can use the beta app ? . I’ve just got back from a weekend around snowdonia in Wales and phone signal dropped on me a few times leaving the navigation stuck in the last place I had signal.
      Thanks In advance

      Corjan Meijerinkundefined Online
      Corjan Meijerinkundefined Online
      Corjan Meijerink
      Developer
      wrote on last edited by
      #2

      @Ian-foster-0 will be implemented for sure before the end of May! 🙂

      1 Reply Last reply
      2
      • Ian foster 0undefined Ian foster 0

        Hi do you know when roughy the offline mode will be implemented? I am travelling Europe at the end of May and parts of Switzerland and dolomites I think we will struggle for phone signal and will have to rely on an offline mode , hopefully I can use the beta app ? . I’ve just got back from a weekend around snowdonia in Wales and phone signal dropped on me a few times leaving the navigation stuck in the last place I had signal.
        Thanks In advance

        Con Hennekensundefined Offline
        Con Hennekensundefined Offline
        Con Hennekens
        Alpha tester
        wrote on last edited by
        #3

        @Ian-foster-0, Next already makes use of the offline maps if you download them, as it stands. It is just for starting a route, the calculation needs an active internet connection. Once you are underway, the offline map will be used. That could of course be a problem if you need to restart your route underway for whatever reason. But in general it will work. (tip: keep the current Navigation App installed, with downloaded maps...)

        I am just an enthusiastic MRA user, and hope you will be one too!

        Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

        Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

        Ian foster 0undefined Greg Meekings 0undefined 2 Replies Last reply
        0
        • Con Hennekensundefined Con Hennekens

          @Ian-foster-0, Next already makes use of the offline maps if you download them, as it stands. It is just for starting a route, the calculation needs an active internet connection. Once you are underway, the offline map will be used. That could of course be a problem if you need to restart your route underway for whatever reason. But in general it will work. (tip: keep the current Navigation App installed, with downloaded maps...)

          Ian foster 0undefined Offline
          Ian foster 0undefined Offline
          Ian foster 0
          wrote on last edited by
          #4

          @Con-Hennekens Thanks I downloaded the current nav app yesterday and downloaded uk&wales as a backup, will test the “next”beta app then in a couple of weeks with uk maps downloaded when I’m next out on the bike 👍

          1 Reply Last reply
          0
          • Con Hennekensundefined Con Hennekens

            @Ian-foster-0, Next already makes use of the offline maps if you download them, as it stands. It is just for starting a route, the calculation needs an active internet connection. Once you are underway, the offline map will be used. That could of course be a problem if you need to restart your route underway for whatever reason. But in general it will work. (tip: keep the current Navigation App installed, with downloaded maps...)

            Greg Meekings 0undefined Offline
            Greg Meekings 0undefined Offline
            Greg Meekings 0
            wrote on last edited by
            #5

            @Con-Hennekens I've successfully downloaded UK and Spain. However, the 'offline navigation' toggle (account>navigation settings>functional) remains greyed out and unavailable. Are you suggesting that despite this the app uses the downloaded map?

            Corjan Meijerinkundefined Con Hennekensundefined 2 Replies Last reply
            0
            • Greg Meekings 0undefined Greg Meekings 0

              @Con-Hennekens I've successfully downloaded UK and Spain. However, the 'offline navigation' toggle (account>navigation settings>functional) remains greyed out and unavailable. Are you suggesting that despite this the app uses the downloaded map?

              Corjan Meijerinkundefined Online
              Corjan Meijerinkundefined Online
              Corjan Meijerink
              Developer
              wrote on last edited by
              #6

              @Greg-Meekings-0 That is correct. The offline maps will be used! 🙂
              You however still need internet to calculate the actual route. Once that is possible too (working on it as we speak) - the offline preference switch you mention can be used.

              Greg Meekings 0undefined 1 Reply Last reply
              0
              • Greg Meekings 0undefined Greg Meekings 0

                @Con-Hennekens I've successfully downloaded UK and Spain. However, the 'offline navigation' toggle (account>navigation settings>functional) remains greyed out and unavailable. Are you suggesting that despite this the app uses the downloaded map?

                Con Hennekensundefined Offline
                Con Hennekensundefined Offline
                Con Hennekens
                Alpha tester
                wrote on last edited by
                #7

                @Greg-Meekings-0, What Corjan says.
                Offline navigation and offline maps are separate things.

                I am just an enthusiastic MRA user, and hope you will be one too!

                Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                1 Reply Last reply
                0
                • Corjan Meijerinkundefined Corjan Meijerink

                  @Greg-Meekings-0 That is correct. The offline maps will be used! 🙂
                  You however still need internet to calculate the actual route. Once that is possible too (working on it as we speak) - the offline preference switch you mention can be used.

                  Greg Meekings 0undefined Offline
                  Greg Meekings 0undefined Offline
                  Greg Meekings 0
                  wrote on last edited by
                  #8

                  @Corjan-Meijerink Thanks - understood.

                  1 Reply Last reply
                  0
                  • Theo Lammertsundefined Offline
                    Theo Lammertsundefined Offline
                    Theo Lammerts
                    wrote on last edited by
                    #9

                    Trying to download maps, but then I get the following message.IMG_5495.PNG IMG_5496.PNG

                    1 Reply Last reply
                    0
                    • Con Hennekensundefined Offline
                      Con Hennekensundefined Offline
                      Con Hennekens
                      Alpha tester
                      wrote on last edited by
                      #10

                      I get this error also quite often. In the meantime I have downloaded Belgium and Luxemburg, but downloading Germany and the Netherlands seems impossible, there is just ZERO progression.

                      I think I had some maps downloaded prior to the update. Is it possible I need to delete those old downloads because they are not recognized, but that they are conflicting with the new downloads?

                      I am just an enthusiastic MRA user, and hope you will be one too!

                      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                      Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                      Corjan Meijerinkundefined 1 Reply Last reply
                      0
                      • Con Hennekensundefined Con Hennekens

                        I get this error also quite often. In the meantime I have downloaded Belgium and Luxemburg, but downloading Germany and the Netherlands seems impossible, there is just ZERO progression.

                        I think I had some maps downloaded prior to the update. Is it possible I need to delete those old downloads because they are not recognized, but that they are conflicting with the new downloads?

                        Corjan Meijerinkundefined Online
                        Corjan Meijerinkundefined Online
                        Corjan Meijerink
                        Developer
                        wrote on last edited by
                        #11

                        @Con-Hennekens that should not be required but we are aware the offline maps state management isn’t at the level we need it to be 🙂

                        Con Hennekensundefined 1 Reply Last reply
                        0
                        • Corjan Meijerinkundefined Corjan Meijerink

                          @Con-Hennekens that should not be required but we are aware the offline maps state management isn’t at the level we need it to be 🙂

                          Con Hennekensundefined Offline
                          Con Hennekensundefined Offline
                          Con Hennekens
                          Alpha tester
                          wrote on last edited by
                          #12

                          @Corjan-Meijerink, I took the cow by the horns (reference to https://www.facebook.com/MakeThatTheCatWise/) and deleted cache and data for the app. Then I went back in and tried downloading the Dutch map. It doesn't download (keeps circling, no progression, also not after a long time). Then I took my other phone. There were already some maps downloaded prior to the update and they were shown as present. I tried downloading another map that wasn't already downloaded. It failed, as failed the download of the Dutch map after deleting it (by pressing the X). I stopped the app, cleared cache and data, and tried again. Exactly like the other phone, no downloads, no progress, keeps circling.

                          I suspect something to be wrong with it, since the Friday update.
                          One is Android 10 on a CAT S52, the other is Android 12 on a Huawei P30 Pro
                          Both plenty of memory left and no SD cards in play.

                          I am just an enthusiastic MRA user, and hope you will be one too!

                          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                          Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                          MarcMundefined 1 Reply Last reply
                          0
                          • Con Hennekensundefined Con Hennekens

                            @Corjan-Meijerink, I took the cow by the horns (reference to https://www.facebook.com/MakeThatTheCatWise/) and deleted cache and data for the app. Then I went back in and tried downloading the Dutch map. It doesn't download (keeps circling, no progression, also not after a long time). Then I took my other phone. There were already some maps downloaded prior to the update and they were shown as present. I tried downloading another map that wasn't already downloaded. It failed, as failed the download of the Dutch map after deleting it (by pressing the X). I stopped the app, cleared cache and data, and tried again. Exactly like the other phone, no downloads, no progress, keeps circling.

                            I suspect something to be wrong with it, since the Friday update.
                            One is Android 10 on a CAT S52, the other is Android 12 on a Huawei P30 Pro
                            Both plenty of memory left and no SD cards in play.

                            MarcMundefined Offline
                            MarcMundefined Offline
                            MarcM
                            wrote on last edited by
                            #13

                            @Con-Hennekens Same experience, deleted the app, and reinstalled the app again, problem solved

                            1 Reply Last reply
                            0
                            • Con Hennekensundefined Offline
                              Con Hennekensundefined Offline
                              Con Hennekens
                              Alpha tester
                              wrote on last edited by
                              #14

                              Huh... I am trying this download at work now, and it seems to succeed...
                              Is it possible there was a service interruption at the server end yesterday?

                              I am just an enthusiastic MRA user, and hope you will be one too!

                              Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                              Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                              Corjan Meijerinkundefined 1 Reply Last reply
                              0
                              • Con Hennekensundefined Con Hennekens

                                Huh... I am trying this download at work now, and it seems to succeed...
                                Is it possible there was a service interruption at the server end yesterday?

                                Corjan Meijerinkundefined Online
                                Corjan Meijerinkundefined Online
                                Corjan Meijerink
                                Developer
                                wrote on last edited by
                                #15

                                @Con-Hennekens not very likely 🙂

                                I actually had to update my own offline maps yesterday (NL, DE, BE, LU) and it took quite long, the lack of progress was disturbing but it completed quite well eventually 😉

                                UltraStarundefined 1 Reply Last reply
                                0
                                • Patrick 3aundefined Offline
                                  Patrick 3aundefined Offline
                                  Patrick 3a
                                  wrote on last edited by
                                  #16

                                  I had also problems with downloading some maps. But than I realized that I activated the offline-mode. When I deactivated the offline-mode, it started to download the maps

                                  Corjan Meijerinkundefined 1 Reply Last reply
                                  0
                                  • Patrick 3aundefined Patrick 3a

                                    I had also problems with downloading some maps. But than I realized that I activated the offline-mode. When I deactivated the offline-mode, it started to download the maps

                                    Corjan Meijerinkundefined Online
                                    Corjan Meijerinkundefined Online
                                    Corjan Meijerink
                                    Developer
                                    wrote on last edited by Corjan Meijerink
                                    #17

                                    @Patrick-3a thanks for mentioning 🙂 This makes me realise I might have forgotten an offline mode check there 😓

                                    Con Hennekensundefined 1 Reply Last reply
                                    0
                                    • Corjan Meijerinkundefined Corjan Meijerink

                                      @Patrick-3a thanks for mentioning 🙂 This makes me realise I might have forgotten an offline mode check there 😓

                                      Con Hennekensundefined Offline
                                      Con Hennekensundefined Offline
                                      Con Hennekens
                                      Alpha tester
                                      wrote on last edited by
                                      #18

                                      @Corjan-Meijerink, I don't consider offline mode set to on relevant to being able to download maps. I think it is better to check for internet connection, en warn that any download will be queued until an internet connection is available.

                                      I am just an enthusiastic MRA user, and hope you will be one too!

                                      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                                      Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                                      Corjan Meijerinkundefined 1 Reply Last reply
                                      0
                                      • Con Hennekensundefined Con Hennekens

                                        @Corjan-Meijerink, I don't consider offline mode set to on relevant to being able to download maps. I think it is better to check for internet connection, en warn that any download will be queued until an internet connection is available.

                                        Corjan Meijerinkundefined Online
                                        Corjan Meijerinkundefined Online
                                        Corjan Meijerink
                                        Developer
                                        wrote on last edited by
                                        #19

                                        @Con-Hennekens You might not consider it relevant 😉 The HERE SDK disagrees. If offline mode is enabled, you simply cannot continue / start downloading offline maps as the SDK isn't allowed to connect to internet at all.

                                        Con Hennekensundefined 1 Reply Last reply
                                        0
                                        • Corjan Meijerinkundefined Corjan Meijerink

                                          @Con-Hennekens You might not consider it relevant 😉 The HERE SDK disagrees. If offline mode is enabled, you simply cannot continue / start downloading offline maps as the SDK isn't allowed to connect to internet at all.

                                          Con Hennekensundefined Offline
                                          Con Hennekensundefined Offline
                                          Con Hennekens
                                          Alpha tester
                                          wrote on last edited by
                                          #20

                                          @Corjan-Meijerink, Well, then I think you should email them about their "brilliant" idea... 😉

                                          I am just an enthusiastic MRA user, and hope you will be one too!

                                          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                                          Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

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