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Offline maps

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  • Corjan Meijerinkundefined Corjan Meijerink

    @Greg-Meekings-0 That is correct. The offline maps will be used! 🙂
    You however still need internet to calculate the actual route. Once that is possible too (working on it as we speak) - the offline preference switch you mention can be used.

    Greg Meekings 0undefined Offline
    Greg Meekings 0undefined Offline
    Greg Meekings 0
    wrote on last edited by
    #8

    @Corjan-Meijerink Thanks - understood.

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    0
    • Theo Lammertsundefined Offline
      Theo Lammertsundefined Offline
      Theo Lammerts
      wrote on last edited by
      #9

      Trying to download maps, but then I get the following message.IMG_5495.PNG IMG_5496.PNG

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      • Con Hennekensundefined Offline
        Con Hennekensundefined Offline
        Con Hennekens
        Alpha tester
        wrote on last edited by
        #10

        I get this error also quite often. In the meantime I have downloaded Belgium and Luxemburg, but downloading Germany and the Netherlands seems impossible, there is just ZERO progression.

        I think I had some maps downloaded prior to the update. Is it possible I need to delete those old downloads because they are not recognized, but that they are conflicting with the new downloads?

        I am just an enthusiastic MRA user, and hope you will be one too!

        Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

        Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

        Corjan Meijerinkundefined 1 Reply Last reply
        0
        • Con Hennekensundefined Con Hennekens

          I get this error also quite often. In the meantime I have downloaded Belgium and Luxemburg, but downloading Germany and the Netherlands seems impossible, there is just ZERO progression.

          I think I had some maps downloaded prior to the update. Is it possible I need to delete those old downloads because they are not recognized, but that they are conflicting with the new downloads?

          Corjan Meijerinkundefined Offline
          Corjan Meijerinkundefined Offline
          Corjan Meijerink
          Developer
          wrote on last edited by
          #11

          @Con-Hennekens that should not be required but we are aware the offline maps state management isn’t at the level we need it to be 🙂

          Con Hennekensundefined 1 Reply Last reply
          0
          • Corjan Meijerinkundefined Corjan Meijerink

            @Con-Hennekens that should not be required but we are aware the offline maps state management isn’t at the level we need it to be 🙂

            Con Hennekensundefined Offline
            Con Hennekensundefined Offline
            Con Hennekens
            Alpha tester
            wrote on last edited by
            #12

            @Corjan-Meijerink, I took the cow by the horns (reference to https://www.facebook.com/MakeThatTheCatWise/) and deleted cache and data for the app. Then I went back in and tried downloading the Dutch map. It doesn't download (keeps circling, no progression, also not after a long time). Then I took my other phone. There were already some maps downloaded prior to the update and they were shown as present. I tried downloading another map that wasn't already downloaded. It failed, as failed the download of the Dutch map after deleting it (by pressing the X). I stopped the app, cleared cache and data, and tried again. Exactly like the other phone, no downloads, no progress, keeps circling.

            I suspect something to be wrong with it, since the Friday update.
            One is Android 10 on a CAT S52, the other is Android 12 on a Huawei P30 Pro
            Both plenty of memory left and no SD cards in play.

            I am just an enthusiastic MRA user, and hope you will be one too!

            Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

            Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

            MarcMundefined 1 Reply Last reply
            0
            • Con Hennekensundefined Con Hennekens

              @Corjan-Meijerink, I took the cow by the horns (reference to https://www.facebook.com/MakeThatTheCatWise/) and deleted cache and data for the app. Then I went back in and tried downloading the Dutch map. It doesn't download (keeps circling, no progression, also not after a long time). Then I took my other phone. There were already some maps downloaded prior to the update and they were shown as present. I tried downloading another map that wasn't already downloaded. It failed, as failed the download of the Dutch map after deleting it (by pressing the X). I stopped the app, cleared cache and data, and tried again. Exactly like the other phone, no downloads, no progress, keeps circling.

              I suspect something to be wrong with it, since the Friday update.
              One is Android 10 on a CAT S52, the other is Android 12 on a Huawei P30 Pro
              Both plenty of memory left and no SD cards in play.

              MarcMundefined Offline
              MarcMundefined Offline
              MarcM
              wrote on last edited by
              #13

              @Con-Hennekens Same experience, deleted the app, and reinstalled the app again, problem solved

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              • Con Hennekensundefined Offline
                Con Hennekensundefined Offline
                Con Hennekens
                Alpha tester
                wrote on last edited by
                #14

                Huh... I am trying this download at work now, and it seems to succeed...
                Is it possible there was a service interruption at the server end yesterday?

                I am just an enthusiastic MRA user, and hope you will be one too!

                Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                Corjan Meijerinkundefined 1 Reply Last reply
                0
                • Con Hennekensundefined Con Hennekens

                  Huh... I am trying this download at work now, and it seems to succeed...
                  Is it possible there was a service interruption at the server end yesterday?

                  Corjan Meijerinkundefined Offline
                  Corjan Meijerinkundefined Offline
                  Corjan Meijerink
                  Developer
                  wrote on last edited by
                  #15

                  @Con-Hennekens not very likely 🙂

                  I actually had to update my own offline maps yesterday (NL, DE, BE, LU) and it took quite long, the lack of progress was disturbing but it completed quite well eventually 😉

                  UltraStarundefined 1 Reply Last reply
                  0
                  • Patrick 3aundefined Offline
                    Patrick 3aundefined Offline
                    Patrick 3a
                    wrote on last edited by
                    #16

                    I had also problems with downloading some maps. But than I realized that I activated the offline-mode. When I deactivated the offline-mode, it started to download the maps

                    Corjan Meijerinkundefined 1 Reply Last reply
                    0
                    • Patrick 3aundefined Patrick 3a

                      I had also problems with downloading some maps. But than I realized that I activated the offline-mode. When I deactivated the offline-mode, it started to download the maps

                      Corjan Meijerinkundefined Offline
                      Corjan Meijerinkundefined Offline
                      Corjan Meijerink
                      Developer
                      wrote on last edited by Corjan Meijerink
                      #17

                      @Patrick-3a thanks for mentioning 🙂 This makes me realise I might have forgotten an offline mode check there 😓

                      Con Hennekensundefined 1 Reply Last reply
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                      • Corjan Meijerinkundefined Corjan Meijerink

                        @Patrick-3a thanks for mentioning 🙂 This makes me realise I might have forgotten an offline mode check there 😓

                        Con Hennekensundefined Offline
                        Con Hennekensundefined Offline
                        Con Hennekens
                        Alpha tester
                        wrote on last edited by
                        #18

                        @Corjan-Meijerink, I don't consider offline mode set to on relevant to being able to download maps. I think it is better to check for internet connection, en warn that any download will be queued until an internet connection is available.

                        I am just an enthusiastic MRA user, and hope you will be one too!

                        Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                        Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                        Corjan Meijerinkundefined 1 Reply Last reply
                        0
                        • Con Hennekensundefined Con Hennekens

                          @Corjan-Meijerink, I don't consider offline mode set to on relevant to being able to download maps. I think it is better to check for internet connection, en warn that any download will be queued until an internet connection is available.

                          Corjan Meijerinkundefined Offline
                          Corjan Meijerinkundefined Offline
                          Corjan Meijerink
                          Developer
                          wrote on last edited by
                          #19

                          @Con-Hennekens You might not consider it relevant 😉 The HERE SDK disagrees. If offline mode is enabled, you simply cannot continue / start downloading offline maps as the SDK isn't allowed to connect to internet at all.

                          Con Hennekensundefined 1 Reply Last reply
                          0
                          • Corjan Meijerinkundefined Corjan Meijerink

                            @Con-Hennekens You might not consider it relevant 😉 The HERE SDK disagrees. If offline mode is enabled, you simply cannot continue / start downloading offline maps as the SDK isn't allowed to connect to internet at all.

                            Con Hennekensundefined Offline
                            Con Hennekensundefined Offline
                            Con Hennekens
                            Alpha tester
                            wrote on last edited by
                            #20

                            @Corjan-Meijerink, Well, then I think you should email them about their "brilliant" idea... 😉

                            I am just an enthusiastic MRA user, and hope you will be one too!

                            Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                            Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

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                            0
                            • Corjan Meijerinkundefined Corjan Meijerink

                              @Con-Hennekens not very likely 🙂

                              I actually had to update my own offline maps yesterday (NL, DE, BE, LU) and it took quite long, the lack of progress was disturbing but it completed quite well eventually 😉

                              UltraStarundefined Offline
                              UltraStarundefined Offline
                              UltraStar
                              wrote on last edited by
                              #21

                              @Corjan-Meijerink I've got to be doing something wrong (iPhone 11P, iOS 16.3.1.)
                              I do not get the errors any more, I did before constantly. Right now, I open Offline maps, download an update, and try to download United States. The Little download circle gets stock somewhere around 12:02 mark. I have deleted app several times, restarted several times, still the same. I have thought that the USA is too large (9GB), so I tried one state, still the same thing. I am giving up on that for now.

                              IMG_0494.PNG

                              Corjan Meijerinkundefined 1 Reply Last reply
                              0
                              • UltraStarundefined UltraStar

                                @Corjan-Meijerink I've got to be doing something wrong (iPhone 11P, iOS 16.3.1.)
                                I do not get the errors any more, I did before constantly. Right now, I open Offline maps, download an update, and try to download United States. The Little download circle gets stock somewhere around 12:02 mark. I have deleted app several times, restarted several times, still the same. I have thought that the USA is too large (9GB), so I tried one state, still the same thing. I am giving up on that for now.

                                IMG_0494.PNG

                                Corjan Meijerinkundefined Offline
                                Corjan Meijerinkundefined Offline
                                Corjan Meijerink
                                Developer
                                wrote on last edited by
                                #22

                                @UltraStar strange. Do you by any chance have offline navigation enabled? If so, that needs to be turned off (in the next update that is checked properly)

                                UltraStarundefined 2 Replies Last reply
                                0
                                • Corjan Meijerinkundefined Corjan Meijerink

                                  @UltraStar strange. Do you by any chance have offline navigation enabled? If so, that needs to be turned off (in the next update that is checked properly)

                                  UltraStarundefined Offline
                                  UltraStarundefined Offline
                                  UltraStar
                                  wrote on last edited by
                                  #23

                                  @Corjan-Meijerink I am sure I don't. I have tried that. When the offline navigation is enabled, I do not even get to the download circle; I get stock on little swirly around the x. It is really bizarre.

                                  1 Reply Last reply
                                  0
                                  • Corjan Meijerinkundefined Corjan Meijerink

                                    @UltraStar strange. Do you by any chance have offline navigation enabled? If so, that needs to be turned off (in the next update that is checked properly)

                                    UltraStarundefined Offline
                                    UltraStarundefined Offline
                                    UltraStar
                                    wrote on last edited by
                                    #24

                                    @Corjan-Meijerink By the way, I try to download at home using the Internet (above picture was taken on the road after few hours of downloading.) The signal and speed are very strong.

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