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  4. Still waiting for support to change my email address

Still waiting for support to change my email address

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • Andy Wundefined Offline
    Andy Wundefined Offline
    Andy W
    wrote on last edited by
    #1

    I received the Entrance Ticket email on Monday and on Tuesday I sent an email to support@myrouteapp.com (the address given in the email) to get my Android email address changed. I have not heard anything since and cannot see the beta version on the Play Store.

    Andy

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    • Corjan Meijerinkundefined Offline
      Corjan Meijerinkundefined Offline
      Corjan Meijerink
      Developer
      wrote on last edited by
      #2

      @Andy-W Hi Andy! I just checked and we did not receive a customer support request from a MRA account linked to your forum account. Please submit your question again.

      I'm sorry for any inconvenience. You can also submit a ticket here: https://www.myrouteapp.com/support

      If you want to change the email registered to test with, I already know there answer. You need to submit the form again as instructed here: https://forum.myrouteapp.com/topic/2806/sign-up-for-the-beta

      Cheers!

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