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Route visible on PC but not in Route App

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  • Rolf Pijnenburg
    Rolf Pijnenburg
    Rolf Pijnenburg
    wrote on last edited by
    #1

    Hi,

    I created a route in my profile on my PC and then wanted to pick it up to use in my App on my Iphone. I can see the route but not the content, so it shows the duration and milage but not the route itself. Very strange!

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    • HABVEN aka MrMRA
      HABVEN aka MrMRA
      HABVEN aka MrMRA
      Valued contributor
      wrote on last edited by
      #2

      Hello Rolf, can you upload a print screen, because I can't reproduce the problem, so I can't help you yet.

      BMW BMW Connected Ride Navigator/Garmin Zumo XT3/XT2/XT//Tourstart/ MyRouteapp (The App)/...
      Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

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      • andy mallaber
        andy mallaber
        andy mallaber
        wrote on last edited by
        #3

        Hello Rolf,

        The same thing happened to me but on my android phone. I uninstalled the app off my phone and then downloaded it again, I signed in and then everything displayed correctly! It might be worth a try.

        Cheers.

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