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  4. Routes not syncing to the mobile app

Routes not syncing to the mobile app

Scheduled Pinned Locked Moved [Web-Beta] Problems, Bugs and other Issues
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  • martin.french601gmail.com
    martin.french601gmail.com
    martin.french601gmail.com
    wrote last edited by martin.french601gmail.com
    #1

    I've created a ride on the new software to the cotswolds this sunday. But on opening the route app on my mobile (android not apple), the route isn't showing.

    I've changed my password for the mobile app (and the classic software) to the same as the beta software but the maps still aren't in the mobile app.

    if i create a route on the old software it instantly appears in the mobile app.

    Where am i going wrong?

    Triumph 1200 Rally Explorer (2023)
    Google 8A with MRA mounted with a Quadlock
    Garmin XT on Evotech
    Cardo Packtalk Edge

    Rob Verhoeff 1 Reply Last reply
    0
    • martin.french601gmail.com martin.french601gmail.com

      I've created a ride on the new software to the cotswolds this sunday. But on opening the route app on my mobile (android not apple), the route isn't showing.

      I've changed my password for the mobile app (and the classic software) to the same as the beta software but the maps still aren't in the mobile app.

      if i create a route on the old software it instantly appears in the mobile app.

      Where am i going wrong?

      Rob Verhoeff
      Rob Verhoeff
      Rob Verhoeff
      Alpha tester
      wrote last edited by
      #2

      @martin.french601gmail.com said:

      Where am i going wrong?

      Allow the app to synchronize all your routes. You can enable this by clicking your profile icon in the top-right corner, then scrolling down until you find 'Synchronize all my routes'.

      🏍️ BMW K1600GT-P (2013) | Nolan N100-5 with Sena 30K
      πŸ“± iOS on iPhone 13 & 16 (mounted on Quadlock or AliExpress extention on BMW-cradle)
      πŸš™ Apple CarPlay in VW T-Roc
      πŸ’» Routelab on MacBook Air & iMac (Golden Gate & Ventura)

      1 Reply Last reply
      0
      • martin.french601gmail.com
        martin.french601gmail.com
        martin.french601gmail.com
        wrote last edited by
        #3

        Thanks Rob,

        i tried that but still no joy.

        Triumph 1200 Rally Explorer (2023)
        Google 8A with MRA mounted with a Quadlock
        Garmin XT on Evotech
        Cardo Packtalk Edge

        1 Reply Last reply
        0
        • Rob Verhoeff
          Rob Verhoeff
          Rob Verhoeff
          Alpha tester
          wrote last edited by
          #4

          Are you sure you chose to switch to the new planner when you first launched navigation app V6? Only then will the new planner synchronize with the navigation app. It won't happen before that.

          🏍️ BMW K1600GT-P (2013) | Nolan N100-5 with Sena 30K
          πŸ“± iOS on iPhone 13 & 16 (mounted on Quadlock or AliExpress extention on BMW-cradle)
          πŸš™ Apple CarPlay in VW T-Roc
          πŸ’» Routelab on MacBook Air & iMac (Golden Gate & Ventura)

          1 Reply Last reply
          0
          • martin.french601gmail.com
            martin.french601gmail.com
            martin.french601gmail.com
            wrote last edited by martin.french601gmail.com
            #5

            I've found a workaround - export the .gpx then email it to myself. open on my mobile then save the file. finally import it into the mra mobile app - that works, although it does lose the colouring and the pause details for the cafes and food stop.

            Triumph 1200 Rally Explorer (2023)
            Google 8A with MRA mounted with a Quadlock
            Garmin XT on Evotech
            Cardo Packtalk Edge

            Rob Verhoeff 1 Reply Last reply
            0
            • Corjan Meijerink
              Corjan Meijerink
              Corjan Meijerink
              Developer
              wrote last edited by
              #6

              As Rob said. Did you change the app to connect with beta?
              It asks automatically when paired with your old account. Pairing is done on beta.myrouteapp.com/classic

              1 Reply Last reply
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              • martin.french601gmail.com martin.french601gmail.com

                I've found a workaround - export the .gpx then email it to myself. open on my mobile then save the file. finally import it into the mra mobile app - that works, although it does lose the colouring and the pause details for the cafes and food stop.

                Rob Verhoeff
                Rob Verhoeff
                Rob Verhoeff
                Alpha tester
                wrote last edited by
                #7

                @martin.french601gmail.com said:

                I've found a workaround

                Completely unnecessary! Just do as described above.

                🏍️ BMW K1600GT-P (2013) | Nolan N100-5 with Sena 30K
                πŸ“± iOS on iPhone 13 & 16 (mounted on Quadlock or AliExpress extention on BMW-cradle)
                πŸš™ Apple CarPlay in VW T-Roc
                πŸ’» Routelab on MacBook Air & iMac (Golden Gate & Ventura)

                1 Reply Last reply
                0
                • martin.french601gmail.com
                  martin.french601gmail.com
                  martin.french601gmail.com
                  wrote last edited by
                  #8

                  Where is navigation app V6?

                  Triumph 1200 Rally Explorer (2023)
                  Google 8A with MRA mounted with a Quadlock
                  Garmin XT on Evotech
                  Cardo Packtalk Edge

                  Corjan Meijerink 1 Reply Last reply
                  0
                  • martin.french601gmail.com
                    martin.french601gmail.com
                    martin.french601gmail.com
                    wrote last edited by
                    #9

                    image.jpeg

                    Triumph 1200 Rally Explorer (2023)
                    Google 8A with MRA mounted with a Quadlock
                    Garmin XT on Evotech
                    Cardo Packtalk Edge

                    1 Reply Last reply
                    0
                    • martin.french601gmail.com
                      martin.french601gmail.com
                      martin.french601gmail.com
                      wrote last edited by
                      #10

                      So where am I going wrong

                      Triumph 1200 Rally Explorer (2023)
                      Google 8A with MRA mounted with a Quadlock
                      Garmin XT on Evotech
                      Cardo Packtalk Edge

                      1 Reply Last reply
                      0
                      • martin.french601gmail.com martin.french601gmail.com

                        Where is navigation app V6?

                        Corjan Meijerink
                        Corjan Meijerink
                        Corjan Meijerink
                        Developer
                        wrote last edited by
                        #11

                        @martin.french601gmail.com update from the app store / play store - open the app - wait a bit - it will ask if you want to switch to Routeplanner Next beta.

                        If you dismissed that before, go to the account page and scroll down. There will be a button to switch.

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                        • martin.french601gmail.com
                          martin.french601gmail.com
                          martin.french601gmail.com
                          wrote last edited by
                          #12

                          Thanks Corjan.

                          Last time i looked there wasn't an update to the MRA app - it's there now and i've just updated and all good. MAGIC!

                          Triumph 1200 Rally Explorer (2023)
                          Google 8A with MRA mounted with a Quadlock
                          Garmin XT on Evotech
                          Cardo Packtalk Edge

                          1 Reply Last reply
                          0
                          • Corjan Meijerink
                            Corjan Meijerink
                            Corjan Meijerink
                            Developer
                            wrote last edited by
                            #13

                            Happy I can still work my magic from the jacuzzi πŸ˜†

                            1 Reply Last reply
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