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  4. App Crash and Offline Problem - Weak Signal Area

App Crash and Offline Problem - Weak Signal Area

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  • Dave J 0undefined Offline
    Dave J 0undefined Offline
    Dave J 0
    Valued contributor
    wrote on last edited by
    #1

    Just returned home from Pembrokeshire to Shropshire using the following route: https://www.myrouteapp.com/route/open/8016474. Heading East from Aberystwyth (waypoint 4) through a poor signal/internet area, the app crashed at least 5 times but would each time try to resume the route nav session after 'resume' was selected. One bar of signal was showing on my Android device but the app either said 'something went wrong' or just did not resume nav and the go back to the option screen for resume or no again. On the last attempt to resume, the app correctly stated it was going offline and remained offline until I selected online manually from settings when I had been with strong signal for a while.

    I would have expected the app to go offline temporarily earlier than the app did due to weak signal. Additionally, I had to manually go back on line after I a long time with good signal.

    Kind Regards. Help where I can.
    Ducati Multistrada V4 Rally
    iPhone 15 Pro
    Chigee AIO-5 Play
    Google Pixel 6 Pro - mounted on SP Connect Plus
    Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

    Corjan Meijerinkundefined 1 Reply Last reply
    0
    • Dave J 0undefined Dave J 0

      Just returned home from Pembrokeshire to Shropshire using the following route: https://www.myrouteapp.com/route/open/8016474. Heading East from Aberystwyth (waypoint 4) through a poor signal/internet area, the app crashed at least 5 times but would each time try to resume the route nav session after 'resume' was selected. One bar of signal was showing on my Android device but the app either said 'something went wrong' or just did not resume nav and the go back to the option screen for resume or no again. On the last attempt to resume, the app correctly stated it was going offline and remained offline until I selected online manually from settings when I had been with strong signal for a while.

      I would have expected the app to go offline temporarily earlier than the app did due to weak signal. Additionally, I had to manually go back on line after I a long time with good signal.

      Corjan Meijerinkundefined Online
      Corjan Meijerinkundefined Online
      Corjan Meijerink
      Developer
      wrote on last edited by
      #2

      @Dave-J-0 I would not expect it to crash when reception is poor but a GPS signal is required for resuming.

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      • Dave J 0undefined Offline
        Dave J 0undefined Offline
        Dave J 0
        Valued contributor
        wrote on last edited by
        #3

        @Corjan-Meijerink had good GPS signal. Tested with 2 other apps.

        Kind Regards. Help where I can.
        Ducati Multistrada V4 Rally
        iPhone 15 Pro
        Chigee AIO-5 Play
        Google Pixel 6 Pro - mounted on SP Connect Plus
        Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

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