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    Offline maps not working on IOS?

    [Beta] Problems, Bugs and other Issues
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    • Ken Cherry
      Ken Cherry last edited by

      Hi, my offline maps have stopped working, when i toggle to offline maps I get a pop up message saying 'cannot calculate route as offline maps are not available' & then asks me to go online, I've deleted & reinstalled app twice & updated the map area I'm in & have done the map update also, my phone is upto date, any ideas would be much appreciated .

      Bart De Medts Con Hennekens 2 Replies Last reply Reply Quote 0
      • Bart De Medts
        Bart De Medts @Ken Cherry last edited by

        @Ken-Cherry No, that is strange behaviour. Are you using the app online or are you on offline mode ?

        Using a DMD-T665 navigation phone on my motorcycle with a SilverFox controller.
        Wireless CarPlay in my car (iPhone 15).

        1 Reply Last reply Reply Quote 0
        • Con Hennekens
          Con Hennekens @Ken Cherry last edited by

          @Ken-Cherry, there is no toggle for offline maps. There is a toggle for offline navigation. Of course for that to function you need to have downloaded offline maps first. If you delete and reinstall the app, the maps get deleted, so you will have to download them again.

          I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
          I am just an enthusiastic user, and hope you will be one too!

          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

          Ken Cherry 1 Reply Last reply Reply Quote 1
          • Ken Cherry
            Ken Cherry @Con Hennekens last edited by

            @Con-Hennekens Yes sorry you're correct, I meant to say toggle for offline navigation, & yes I did reinstall maps so at moment I can only use the navigation app when the phone I use for navigation is tethered to my main phone so its constantly online.

            Con Hennekens 1 Reply Last reply Reply Quote 0
            • Con Hennekens
              Con Hennekens @Ken Cherry last edited by

              @Ken-Cherry, Can you post a screenshot from the Offline maps, where we can see that maps are downloaded indeed? And one with the offline navigation toggle?

              I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
              I am just an enthusiastic user, and hope you will be one too!

              Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

              1 Reply Last reply Reply Quote 0
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