Offline operation

RetiredWingMan

I turned on Offline navigation. When I go to my routes list I can see all routes and can open any of them and start navigating. These routes are NOT downloaded so they are being loaded from the server.

If I turn on Airplane mode, I can no longer see any routes including the routes that I have downloaded and appear in the download list.

If I go to the "Downloads" list, I can see the routes I have downloaded, when I click on a route it is opened and I can then begin navigating the route.

This does not seem intuitive to have to go to the Downloads list to select a route. I would have expected that when in Offline navigation mode, selecting Routes on the home menu would only display available downloaded routes.

I did have an initial problem that I turned out to be an impending update for the map I was trying to use. I received an error message but nothing told me the map needed to be updated.

Im going to do some more testing tomorrow.

NEXT version 3.2.12 Samsung S20 Android 13.

Corjan Meijerink

@Doug-Robinson thanks for the feedback! That flow is indeed something we wish to improve

For now you need to go to your Downloads as you descirbed.

Vlad Popovici 0

There is indeed a problem with the offline routes. When you try to open a downloaded route it will crash. This is the list of operations I did:

I cleared the app's data and the cache to get rid of the old downloaded maps;
I logged in and I downloaded the map update;
I downloaded some offline maps including my country;
I opened Routes, selected one route, clicked on Download, chose "Make offline available";
I exited the app;
Put the phone in Airplane mode;
Opened the app, went to Account->Downloads;
Clicked on the route.

CRASHED

Isn't one time, it will crash every time, so it is repeatable.

RetiredWingMan

@Vlad-Popovici-0 make sure your maps are downloaded and not waiting on an update.

Vlad Popovici 0

@Doug-Robinson They are downloaded. I waited for each map to finish downloading.

If it is not a repeatable bug for everybody I can record a video showing the steps.

Corjan Meijerink

@Vlad-Popovici-0 if you cannot open downloaded routes, that might be related to the same issue we deployed a priority update for on iOS. Let me look into that on Monday