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    Route could not be calculated

    [App] Problems, Bugs and other Issues
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    • Jörgen
      Jörgen Instructor last edited by

      Hi, what could be the reason this route will not be calculated on my phone?

      The Error message is:

      Route could not be calculated
      No route could be calculated for your vehicle

      I have changed from motorbike to car, but no change.

      The route was planned on PC and opened on iPhone. I can't find the reason.

      https://www.myrouteapp.com/de/social/route/10524352?mode=share

      Hardware
      iPhone 12 pro (iOS 17.0.2)
      Oukitel RT3 (Andr. 12)
      Samsung Galaxy XCover 4 (Andr. 9 Pie)
      Wireless CarPlay mit (Elebest C650)
      Wired CarPlay (SEAT Arona - 2021)
      For more information, click here

      Nick Carthew 1 Reply Last reply Reply Quote 0
      • Nick Carthew
        Nick Carthew RouteXperts Instructor @Jörgen last edited by

        @Jörgen Are you trying to navigate? Do you have the offline maps?

        a3710539-277c-4c3f-95c2-c4e7b90f0675-image.png

        Always willing to help if I can.
        Triumph Tiger 1200 XRT called Tina.
        MRA Navigation Next and SilverFox B8J bar buttons.
        Quadlock wireless mount for IPhone 11.
        Cardo Scala Packtalk Bold.
        TomTom Rider 500. (In the cupboard now)

        1 Reply Last reply Reply Quote 0
        • Herko ter Horst
          Herko ter Horst last edited by Herko ter Horst

          The only thing I could think of is that you're in offline mode and don't have the map(s) required for the route downloaded onto your phone?

          Nick Carthew 1 Reply Last reply Reply Quote 0
          • Nick Carthew
            Nick Carthew RouteXperts Instructor @Herko ter Horst last edited by

            @Herko-ter-Horst My Navigation app is set to offline and I do not have the offline maps for Ireland but the route will open on my phone.

            f2333c82-6998-48ea-bd67-db08d50c6b54-image.png

            Always willing to help if I can.
            Triumph Tiger 1200 XRT called Tina.
            MRA Navigation Next and SilverFox B8J bar buttons.
            Quadlock wireless mount for IPhone 11.
            Cardo Scala Packtalk Bold.
            TomTom Rider 500. (In the cupboard now)

            1 Reply Last reply Reply Quote 0
            • Jörgen
              Jörgen Instructor last edited by

              I am not offline. I tried on iPhone (no maps loaded) and on the Android phone there are downloaded maps. I try with and without avoid highway.
              I only could think that I am may be to far away from Ireland. But I also deactivated „ use current position „.

              Hardware
              iPhone 12 pro (iOS 17.0.2)
              Oukitel RT3 (Andr. 12)
              Samsung Galaxy XCover 4 (Andr. 9 Pie)
              Wireless CarPlay mit (Elebest C650)
              Wired CarPlay (SEAT Arona - 2021)
              For more information, click here

              Jörgen Nick Carthew 2 Replies Last reply Reply Quote 0
              • Jörgen
                Jörgen Instructor @Jörgen last edited by

                IMG_7564.PNG

                Hardware
                iPhone 12 pro (iOS 17.0.2)
                Oukitel RT3 (Andr. 12)
                Samsung Galaxy XCover 4 (Andr. 9 Pie)
                Wireless CarPlay mit (Elebest C650)
                Wired CarPlay (SEAT Arona - 2021)
                For more information, click here

                Marinus van Deudekom 1 Reply Last reply Reply Quote 0
                • Marinus van Deudekom
                  Marinus van Deudekom RouteXperts @Jörgen last edited by

                  @Jörgen hi Jorgen
                  When I use my IOS device I get the same error message as you.
                  However when I open the route on my Android Device the route opens and shows the route to the starting point

                  Honda Goldwing GL1500,
                  Honda Silverwing GL 650
                  DMD2 T865X 8 inch Android tablet using MRA next for navigation
                  Garmin XT (almost in the cupboard)
                  Samsung S20FE mounted on a Quadlock and using Android Auto in my car

                  Jörgen 1 Reply Last reply Reply Quote 0
                  • Nick Carthew
                    Nick Carthew RouteXperts Instructor @Jörgen last edited by

                    @Jörgen Distance has nothing to do with it. Here is a route that is in Australia, it opens ok on my iPhone.

                    b9adbc41-35f6-422d-9d8c-b04676e7024f-image.png

                    Always willing to help if I can.
                    Triumph Tiger 1200 XRT called Tina.
                    MRA Navigation Next and SilverFox B8J bar buttons.
                    Quadlock wireless mount for IPhone 11.
                    Cardo Scala Packtalk Bold.
                    TomTom Rider 500. (In the cupboard now)

                    1 Reply Last reply Reply Quote 0
                    • Thomas Neumeyer
                      Thomas Neumeyer last edited by Thomas Neumeyer

                      Hello, I had yesterday the same message. I am on Android with Tab Active 3. Finally it was working but those kind of messages are a bit annoying. Actually I purchased the Gold version because of the good reviews but lately I am using more and more Osmand. Hope the next update has also a improved none routing map as I am not always on a track or route. However the route planner is very good.

                      1 Reply Last reply Reply Quote 0
                      • Jörgen
                        Jörgen Instructor @Marinus van Deudekom last edited by

                        @Marinus-van-Deudekom Good to know it is not only me.
                        I try to make more tests. I want to know the reason for this.

                        Hardware
                        iPhone 12 pro (iOS 17.0.2)
                        Oukitel RT3 (Andr. 12)
                        Samsung Galaxy XCover 4 (Andr. 9 Pie)
                        Wireless CarPlay mit (Elebest C650)
                        Wired CarPlay (SEAT Arona - 2021)
                        For more information, click here

                        Rob Verhoeff 1 Reply Last reply Reply Quote 0
                        • Rob Verhoeff
                          Rob Verhoeff @Jörgen last edited by

                          @Jörgen said in Route could not be calculated:

                          Good to know it is not only me.

                          Same here!

                          BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
                          iOS on iPhone 13 (mounted on Quadlock)
                          Apple CarPlay in VW T-Roc (wired)
                          Routelab on MacBook Air & iMac (Ventura & Monterey)

                          Jörgen 1 Reply Last reply Reply Quote 0
                          • Jörgen
                            Jörgen Instructor @Rob Verhoeff last edited by

                            @Rob-Verhoeff Strange, what could be the reason?
                            I tried to move the waypoint, no change.

                            Hardware
                            iPhone 12 pro (iOS 17.0.2)
                            Oukitel RT3 (Andr. 12)
                            Samsung Galaxy XCover 4 (Andr. 9 Pie)
                            Wireless CarPlay mit (Elebest C650)
                            Wired CarPlay (SEAT Arona - 2021)
                            For more information, click here

                            1 Reply Last reply Reply Quote 0
                            • paul69
                              paul69 last edited by

                              hi @Jörgen

                              I am currently in the UK in the peak district national park and have just opened a number of routes on my iphone that are also in Eire, (for a trip later in the year) and all opened and worked as expected, albiet navigating from my house
                              I tried it offline and online both with the same result

                              not much help, sorry, just thought i would pass on my findings

                              to achieve, we must first attempt ✌️

                              1 Reply Last reply Reply Quote 0
                              • Jörgen
                                Jörgen Instructor last edited by

                                I am not sure if this relevant, but I remember there was something in the past.
                                I am at my home WIFI and have may be (no) or bad GPS satellite signal

                                Hardware
                                iPhone 12 pro (iOS 17.0.2)
                                Oukitel RT3 (Andr. 12)
                                Samsung Galaxy XCover 4 (Andr. 9 Pie)
                                Wireless CarPlay mit (Elebest C650)
                                Wired CarPlay (SEAT Arona - 2021)
                                For more information, click here

                                1 Reply Last reply Reply Quote 0
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