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  4. Incorrect HERE map indication of the height limit for trucks (3.1m instead of 4m)

Incorrect HERE map indication of the height limit for trucks (3.1m instead of 4m)

Scheduled Pinned Locked Moved [Web] Problems, Bugs and other Issues
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  • Kai Schmitzundefined Offline
    Kai Schmitzundefined Offline
    Kai Schmitz
    wrote on last edited by
    #1

    At this position (51.390526935920406, 7.1742972700361305) you have to drive under an old railway bridge to get from Hattingen (Germany) to Langenberg.
    e412f63c-3a3f-442c-8dd7-96814574cfc2-image.png

    The bridge has a clearance height of 4m for trucks,
    2023-12-26 16_00_20.png

    but is incorrectly marked as 3.1m in the HERE maps:
    Screenshot_20231226_155840.jpg
    2023-12-26 16_02_00.png
    Therefore, the route is calculated awkwardly and unnecessarily around the supposed obstacle (A difficult path for trucks) instead of just straight ahead.

    Rob Verhoeffundefined 1 Reply Last reply
    0
    • Kai Schmitzundefined Kai Schmitz

      At this position (51.390526935920406, 7.1742972700361305) you have to drive under an old railway bridge to get from Hattingen (Germany) to Langenberg.
      e412f63c-3a3f-442c-8dd7-96814574cfc2-image.png

      The bridge has a clearance height of 4m for trucks,
      2023-12-26 16_00_20.png

      but is incorrectly marked as 3.1m in the HERE maps:
      Screenshot_20231226_155840.jpg
      2023-12-26 16_02_00.png
      Therefore, the route is calculated awkwardly and unnecessarily around the supposed obstacle (A difficult path for trucks) instead of just straight ahead.

      Rob Verhoeffundefined Offline
      Rob Verhoeffundefined Offline
      Rob Verhoeff
      Alpha tester
      wrote on last edited by
      #2

      @Kai-Schmitz said in Incorrect HERE map indication of the height limit for trucks (3.1m instead of 4m):
      The road information is provided by the map supplier, in this case, Here. MyRoute-app has no control over this. However, you can suggest changes directly to Here through Heremapcreator.

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      • Corjan Meijerinkundefined Offline
        Corjan Meijerinkundefined Offline
        Corjan Meijerink
        Developer
        wrote on last edited by
        #3

        https://mapfeedback.here.com/#/report

        Kai Schmitzundefined 1 Reply Last reply
        0
        • Corjan Meijerinkundefined Corjan Meijerink

          https://mapfeedback.here.com/#/report

          Kai Schmitzundefined Offline
          Kai Schmitzundefined Offline
          Kai Schmitz
          wrote on last edited by
          #4

          @Corjan-Meijerink , thank you very much for the link. I have now reported the problem directly to HERE

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