No start Button

[C.A. Kielen]

I found myself very stupid for a while that I was unable to test the myrouteapp. After much searching I found out that the red circled button is missing on my screen. .
Elsewhere on the forum, someone had the same problem, but he switched endroid and iOs. That is not the case with me. I had an endroid settlement and I have an endroid phone.

On my screenshot you can see that the start button is missing. Does anyone know how I can get the start button on my screen?

Kees

[lamelylounges]

@C-A-Kielen

I have the same problem.

I am missing that circled button.

Plz halp k thx

[Corjan Meijerink]

The current beta version is 3.2.9 and soon to be 3.2.10. If you are unable to download the beta, please reach out to support

If you only just got the invite email, best to wait a few hours to be sure your registration is processed by Google.

[Dave J 0]

@Corjan-Meijerink just had the beta recently activated for my Android and it took over 24 hours for me to be able to download the beta. The advice from the team did say it would take a while.

[C.A. Kielen]

@Corjan-Meijerink said in No start Button:

The current beta version is 3.2.9 and soon to be 3.2.10. If you are unable to download the beta, please reach out to support

If you only just got the invite email, best to wait a few hours to be sure your registration is processed by Google.

@Corjan-Meijerink Thank you for your responce.
I got my conformation mail at 6-12-2022. So that should be enough time to settle down

I think that I am an betatester. Google Play Store tells me so. I do not know how I find version 3.2.9. I only get version in 3.2.4 in the Play Store.

Maybe I'm a little impatient. I sent support an email about a week ago.

[Ronni]

@C-A-Kielen
Did you try this? Delete MRA, clear Cache, reinstall MRA?

greetings
Ronni

[C.A. Kielen]

@Ronni said in No start Button:

@C-A-Kielen
Did you try this? Delete MRA, clear Cache, reinstall MRA?

greetings
Ronni

@Ronni Thank you for your suggestion. I just tryed to delete MRA, clear Cache, restart the Phone reinstall MRA. I still keep getting version 3.2.4 in the google play app. I do not know what I am doing wrong.

[Herko ter Horst]

@C-A-Kielen Just to verify: are you using the same account on that phone that you provided in the beta-signup request?

[Dave J 0]

In addition to @Herko-ter-Horst suggestion, I sent an email using the email given in the pinned threads in the beta section and I did not get a response. Then sent to the following email: support@myrouteapp.freshdesk.com

Received a response in 2 days plus a receipt message for the original email. They said they had nothing on the support end from my previous email. Worth forwarding your message to the email above if that was not the one used.