@Timo-Martosatiman-MRA Hi Timo. Are you an employee of MRA? If so, than you are expressing disturbing contempt for your paying customers. This is in no way customer focused. Accusing me of trolling is a shortsighted way of dismissing a genuine remark of a customer. Instead of expressing concern on where the remark comes from you qualify it as “fake news”. Certain groups in the US use the same tactics.
In December 2019 all paying customers were “urged” to renew their subscription, quickly, to avoid the price increase. The prices increased because of important changes and new features that warrant the extra cost. Many people asked in the forum what they were supposed to be paying for. The answer was always “wait”. Now it seems there is less functionality due to the expiration of the Google contract (understandable, but it remains a fact). And the new possibility of seeing the height profile of the route. Nice feature. But, to be fair Timo, RouteYou had that already more than 5 years ago.
So, first you ask your customers to pay more in December and run a campaign that announces big changes and features and then you barely deliver.
I am a satisfied customer of the technology, but the way you threat your customers could also deserve an upgrade.
