<![CDATA[Can't download maps]]>I've just reinstalled the app on my android phone (Samsung M30S). Now, when I go to the "Offline maps" menu setting, I see the message "Could not fetch latest map update information" and "Something went wrong". The "Store data on SD card" is turned off (and the same thing happens if its turned on.
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]]>https://forum.myrouteapp.com/topic/6845/can-t-download-mapsRSS for NodeWed, 13 May 2026 16:03:35 GMTWed, 08 May 2024 21:58:32 GMT60<![CDATA[Reply to Can't download maps on Fri, 10 May 2024 20:06:24 GMT]]>@Geoff-Bones wow, would not expect that 🙂
Crazy Android sometimes!

]]>https://forum.myrouteapp.com/post/46060https://forum.myrouteapp.com/post/46060Fri, 10 May 2024 20:06:24 GMT<![CDATA[Reply to Can't download maps on Fri, 10 May 2024 19:33:04 GMT]]>@Con-Hennekens No, no VPN. Thanks for the tip, though.
In the end I did a factory reset on my phone, and now it all works fine. In fact, better than before, as I now get better turn notifications on Android Auto (before they sometimes hung, getting stuck on a turn 20 miles before).

]]>https://forum.myrouteapp.com/post/46056https://forum.myrouteapp.com/post/46056Fri, 10 May 2024 19:33:04 GMT<![CDATA[Reply to Can't download maps on Fri, 10 May 2024 09:05:50 GMT]]>@Geoff-Bones, just to explore a possible solution for you in the meantime. Are you by any chance on a VPN, or do have you something like DuckDuckGo or another privacy tool active? Try to disable them. It happened before that for some that was a limiting factor in accessing the HERE servers...

]]>https://forum.myrouteapp.com/post/45997https://forum.myrouteapp.com/post/45997Fri, 10 May 2024 09:05:50 GMT<![CDATA[Reply to Can't download maps on Thu, 09 May 2024 18:35:17 GMT]]>@Leike-Lodiers only accessible to beta testers! Release is planned for early next week 🙂

]]>https://forum.myrouteapp.com/post/45942https://forum.myrouteapp.com/post/45942Thu, 09 May 2024 18:35:17 GMT<![CDATA[Reply to Can't download maps on Thu, 09 May 2024 14:22:51 GMT]]>@Corjan-Meijerink where can I find the beta version??

]]>https://forum.myrouteapp.com/post/45922https://forum.myrouteapp.com/post/45922Thu, 09 May 2024 14:22:51 GMT<![CDATA[Reply to Can't download maps on Thu, 09 May 2024 06:56:36 GMT]]>@Geoff-Bones Hahaha, limited but enough! 😃
4.1.3 won't be out tomorrow - that's the beta (and is available already).
Public release is next week! 🎉

I'll look at your ticket today!

]]>https://forum.myrouteapp.com/post/45891https://forum.myrouteapp.com/post/45891Thu, 09 May 2024 06:56:36 GMT<![CDATA[Reply to Can't download maps on Thu, 09 May 2024 06:40:17 GMT]]>@Corjan-Meijerink
Thanks again for the reply (do you ever sleep? 😉 )
I've raised the ticket. I see 4.1.3 comes out tomorrow hopefully. I'll give it a go as soon as I see it's there.

]]>https://forum.myrouteapp.com/post/45890https://forum.myrouteapp.com/post/45890Thu, 09 May 2024 06:40:17 GMT<![CDATA[Reply to Can't download maps on Thu, 09 May 2024 05:32:31 GMT]]>@Geoff-Bones understandable!
What you could do this is following:

  • go to the profile page (one before the offline maps)
  • scroll down
  • long press version number
  • share that file in a support ticket

Within that ticket please mention me and this forum thread 🙂

]]>https://forum.myrouteapp.com/post/45888https://forum.myrouteapp.com/post/45888Thu, 09 May 2024 05:32:31 GMT<![CDATA[Reply to Can't download maps on Wed, 08 May 2024 22:08:47 GMT]]>@Corjan-Meijerink Wow, I didn't expect a reply just after midnight. Thanks for the quick response

I've reinstalled, but the problem remains 😞
I'll keep an eye out of the update. I really need a quick solution, as, without maps, I can't navigate anywhere.

]]>https://forum.myrouteapp.com/post/45886https://forum.myrouteapp.com/post/45886Wed, 08 May 2024 22:08:47 GMT<![CDATA[Reply to Can't download maps on Wed, 08 May 2024 22:02:55 GMT]]>@Geoff-Bones an update 4.1.3 will most likely fix this! 🙂
It will be there next week.

For now you could try reinstalling the app!

]]>https://forum.myrouteapp.com/post/45885https://forum.myrouteapp.com/post/45885Wed, 08 May 2024 22:02:55 GMT