<![CDATA[Incorrect mapversion of HERE in MRA]]>Using the HERE map in MRA (or in Basecamp) for crossing de 'Hogeweg' in Kamperveen (8278BA) tells us that that road is not an through road.
Using the HERE map in my Garmin Zumo XT shows the correct version of the ongoing road. The OSM map and the TomTom map in MRA also show the correct situation.

Why is the HERE map that MRA uses not correct and not the same as on the Zumo XT? It looks different versions are being distributed.

]]>https://forum.myrouteapp.com/topic/573/incorrect-mapversion-of-here-in-mraRSS for NodeWed, 22 Apr 2026 09:04:29 GMTMon, 25 May 2020 14:58:07 GMT60<![CDATA[Reply to Incorrect mapversion of HERE in MRA on Wed, 27 May 2020 21:17:33 GMT]]>@Rob-Veerman
Rob, I deleted this because it was not working correctly for the moment. I did this procedure with other Garmins and it worked well but with the XT there was a problem. I know there is a problem with BaseCamp in combination with the ZumoXT. When you connect your zumo to BaseCamp only one of the two ToPoMaps Parts are shown. Garmin will fix this with one of the next updates.
I will send you an E- Mail tomorrow with the instructions anyway.

]]>https://forum.myrouteapp.com/post/2967https://forum.myrouteapp.com/post/2967Wed, 27 May 2020 21:17:33 GMT<![CDATA[Reply to Incorrect mapversion of HERE in MRA on Wed, 27 May 2020 20:40:57 GMT]]>Hi Reinhardt,
I was about 10 seconds too late to copy your deleted posting. I think you will understand what I mean. Could you send me the text by email:
rob.veerman@icloud.com

]]>https://forum.myrouteapp.com/post/2966https://forum.myrouteapp.com/post/2966Wed, 27 May 2020 20:40:57 GMT<![CDATA[Reply to Incorrect mapversion of HERE in MRA on Wed, 27 May 2020 15:41:39 GMT]]>@Hans-van-de-Ven-MRA-Master
Hans,
Thanks for the tip, I know that one and used it to connect the 2 roads together (because I constructed a route taking this 'winding' road and that route will also be used by other members of an accompanying group I am making a day trip with) and do use that option regularly, mostly in case of ferries in case of not being part of the MRA-database. Anyhow, bedankt voor het meedenken.

]]>https://forum.myrouteapp.com/post/2959https://forum.myrouteapp.com/post/2959Wed, 27 May 2020 15:41:39 GMT<![CDATA[Reply to Incorrect mapversion of HERE in MRA on Wed, 27 May 2020 15:33:29 GMT]]>@Hans-van-de-Ven-MRA-Master
Not yet, but I will (and post my findings here).

]]>https://forum.myrouteapp.com/post/2958https://forum.myrouteapp.com/post/2958Wed, 27 May 2020 15:33:29 GMT<![CDATA[Reply to Incorrect mapversion of HERE in MRA on Wed, 27 May 2020 13:54:15 GMT]]>@Rob-Veerman

Did you looked at the Garmin website?

]]>https://forum.myrouteapp.com/post/2955https://forum.myrouteapp.com/post/2955Wed, 27 May 2020 13:54:15 GMT<![CDATA[Reply to Incorrect mapversion of HERE in MRA on Wed, 27 May 2020 13:02:51 GMT]]>@Reinhard-32
Is there a way to download (copy) the TopoActive Map from the XT into Basecamp? Garmin Express doesn't show that (unlike the CityNavigator Map). I am using a MacBook

]]>https://forum.myrouteapp.com/post/2954https://forum.myrouteapp.com/post/2954Wed, 27 May 2020 13:02:51 GMT<![CDATA[Reply to Incorrect mapversion of HERE in MRA on Tue, 26 May 2020 18:35:45 GMT]]>@Rob-Veerman

Hi Rob, this piece of road has already been mentioned on the forum once, it is true that there are several Here cards ...
What you can do is use the "skip route point" option
The different maps:

Hogeweg_TomTom_1.jpg
Hogeweg_OSM_1.jpg
Hogeweg_here_Overslaan_1.jpg
Hogeweg_here_2.jpg
Hogeweg_here_1.jpg
Hogeweg_GoogleMaps_1.jpg

]]>https://forum.myrouteapp.com/post/2944https://forum.myrouteapp.com/post/2944Tue, 26 May 2020 18:35:45 GMT<![CDATA[Reply to Incorrect mapversion of HERE in MRA on Tue, 26 May 2020 18:40:05 GMT]]>@Rob-Veerman
Rob, connect your Zumo via USB with BaseCamp and wait for a while. Then you can select the TopoActive Map from the Map drop down menu. On my Maschine the south west part oft this map is visible only. That includes the Netherlands but not Germany.

]]>https://forum.myrouteapp.com/post/2940https://forum.myrouteapp.com/post/2940Tue, 26 May 2020 18:40:05 GMT<![CDATA[Reply to Incorrect mapversion of HERE in MRA on Tue, 26 May 2020 14:21:47 GMT]]>@Reinhard-32
Hello Reinhardt. That now explains why that part of the road is not present in Basecamp, because that TOPOActive map is not present in Basecamp.
I have the Topo Active Map installed and active on my Zumo XT.
I have now checked the situation again after having 'unticked' the TopoActive map and yes, that particular part then disappears on the map. Ticking the boxes again, the road is back. Thanks for letting me know the source of the problem. Riddle solved. Still; HERE has to make that correction for their regular map. Thanks a lot!

]]>https://forum.myrouteapp.com/post/2939https://forum.myrouteapp.com/post/2939Tue, 26 May 2020 14:21:47 GMT<![CDATA[Reply to Incorrect mapversion of HERE in MRA on Tue, 26 May 2020 13:43:11 GMT]]>@Timo-Martosatiman-MRA
Regarding to the Zumo XT. I own this model as well and I have checked the installed map (CN NTU 2020.30) and the road Segment is missing as well.
But at the Zumo there is an additional map installed called TopoActive. This map is activated by default together with the CN 2020.30.
The TopoActive Map is based on the OSM Maps and at this location the Road Segment is there. This could explain the calculation behavior at the Zumo XT.

]]>https://forum.myrouteapp.com/post/2938https://forum.myrouteapp.com/post/2938Tue, 26 May 2020 13:43:11 GMT<![CDATA[Reply to Incorrect mapversion of HERE in MRA on Tue, 26 May 2020 13:29:28 GMT]]>@Timo-Martosatiman-MRA
That's quite some time you spend to answer my question. You're a real philosopher. But it has been solved now and I have already answered to Reinhardt. I don't need a whole box of apples; isn't the saying: an apple a day keeps the doctor away? Map errors are there to be met on your travels, afterwards they can be solved. Happy travels too!

]]>https://forum.myrouteapp.com/post/2937https://forum.myrouteapp.com/post/2937Tue, 26 May 2020 13:29:28 GMT<![CDATA[Reply to Incorrect mapversion of HERE in MRA on Tue, 26 May 2020 13:21:47 GMT]]>@Reinhard-32
Of course I do not expect the people of MRA to check all existing or non existing roads and personally I can live with map errors. We travellers are the guinea pigs (not for MRA, but for the map makers). I am very flexible and everywhere there are lots of roads under construction or you meet lots of "Umleitungen" as you (in Germany?) call it. No problem, I was just convinced that MRA would pick this up, now being aware of the different versions of the same HERE map. Thanks for your assistance (and Nick, because he showed us that even Navigation had another version). Happy travels!

]]>https://forum.myrouteapp.com/post/2936https://forum.myrouteapp.com/post/2936Tue, 26 May 2020 13:21:47 GMT<![CDATA[Reply to Incorrect mapversion of HERE in MRA on Tue, 26 May 2020 13:21:06 GMT]]>@Rob-Veerman Hi Rob,

The HERE-map version in web and Navigation may differ for any number of reason, but as people correctly guessed already in this thread, this is by no means our (MRA) intention. Maintenance on these maps is done by HERE, not by MyRoute-app. Both Navigation and MRA Web use what's called an API key which facilitates the communication between HERE's map database and the different MyRoute-app services.

To create a visual metaphor: imagine that instead of a routeplanner, MRA delivers you each day two boxes of apples. One day you open both boxes and find that one box (MRA Navigation) is empty whilst the other still has apples. This is what happened here, one service (WEB) has an updated version of the map you're looking for while the other service (Navigation) apparantly doesn't have the version you're looking for. We both don't expect this but it does happen occasionally. The reason for this is as good a guess for you as for us. The missing apples are not something we could have known about, since the orchard (HERE) gives us the boxes. Hopefully this answers your question as to how this could happen.

Next question: why does MRA not report this to HERE? we do, however it does take some time for a specific question like this to get on our radar. To go back to the example of apples in boxes: when we send out the boxes we can't check every single box, instead the orchard promises to check them for us and correct it if something goes wrong.

Now your final question: how come your Zumo does show the right route? This may have several reasons, but the most logical one that comes to mind is that the map on this Zumo isn't up to date. Again, this is pure speculation, but if all permantently connected services (Navigation, MRA Web and even Basecamp) show the exact same behavior, then it's most likely that this is the case. To go back once more to the example of apples: your Garmin XT might as well be an old box of old apples, there's no correlation between that box and the boxes you received today.

I hope I've been as clear as possible. Thank you for your time.

Kind regards,

Timo

]]>https://forum.myrouteapp.com/post/2935https://forum.myrouteapp.com/post/2935Tue, 26 May 2020 13:21:06 GMT<![CDATA[Reply to Incorrect mapversion of HERE in MRA on Tue, 26 May 2020 12:30:14 GMT]]>@Rob-Veerman
Hello Rob, MRA can only reporting something to Here if they know about map errors. Nobody can check each road on the planet. That is not possible. Therefore we have to live with map errors and if we found one, than we should reporting it to the map distributers.

In the meantime I have reportet this error to Here and in one of the next update the error should be fixed.

]]>https://forum.myrouteapp.com/post/2927https://forum.myrouteapp.com/post/2927Tue, 26 May 2020 12:30:14 GMT<![CDATA[Reply to Incorrect mapversion of HERE in MRA on Tue, 26 May 2020 12:27:56 GMT]]>@Rob-Veerman Sorry, but as I said, I can't answer your question, but I will ask a man who can. Please be patient for an answer and I or someone will get back to you soon.

]]>https://forum.myrouteapp.com/post/2926https://forum.myrouteapp.com/post/2926Tue, 26 May 2020 12:27:56 GMT<![CDATA[Reply to Incorrect mapversion of HERE in MRA on Tue, 26 May 2020 12:20:56 GMT]]>I am not using Navigation, I am an early adopter without Navigation.
Your answer fits exactly next to my question and now a second question arises: why is the HERE-map version in MRA-web different from the one for MRA-Navigation?
New question arises: why does MRA not report this to the people of HERE?

]]>https://forum.myrouteapp.com/post/2925https://forum.myrouteapp.com/post/2925Tue, 26 May 2020 12:20:56 GMT<![CDATA[Reply to Incorrect mapversion of HERE in MRA on Tue, 26 May 2020 12:14:16 GMT]]>@Rob-Veerman I cannot answer your question. But I can tell you that the Here map used in MRA Navigation is correct. 533B42B3-5BF9-4C9C-B00D-CD1DE723D170.png

]]>https://forum.myrouteapp.com/post/2924https://forum.myrouteapp.com/post/2924Tue, 26 May 2020 12:14:16 GMT<![CDATA[Reply to Incorrect mapversion of HERE in MRA on Tue, 26 May 2020 12:52:35 GMT]]>@Rob-Veerman

Hello Rob, now I understand your problem. The gap in the street is only in the Here / Garmin map.
Other maps are not affected.
Therefore this error should reported to Here.

https://mapcreator.here.com/?cid=www.here.com-footer&l=42.0000,46.0000,3,normal

MotorouteKarte 2020-03-26.jpg

CN NTU 2020.30.jpg

]]>https://forum.myrouteapp.com/post/2922https://forum.myrouteapp.com/post/2922Tue, 26 May 2020 12:52:35 GMT<![CDATA[Reply to Incorrect mapversion of HERE in MRA on Tue, 26 May 2020 11:49:44 GMT]]>@Rob-Veerman Indeed, I just tried the same ad I have the same result. The road is available when calculating the route with TomTom but not with Here.
88a3f4e0-b47f-4fbc-a92f-d0c4300e0f3d-image.png

]]>https://forum.myrouteapp.com/post/2920https://forum.myrouteapp.com/post/2920Tue, 26 May 2020 11:49:44 GMT<![CDATA[Reply to Incorrect mapversion of HERE in MRA on Tue, 26 May 2020 11:31:55 GMT]]>This is the situation I am talking about. In real life lies a road between points 2 and 3 (as TomTom and OSM know and my Zumo XT). According to the HERE map MRA is using there is no road and MRA (or better HERE) wants me to turnaround at 2 make a detour to get to 3. No problem using OSM and my TomTom Rider 550. And as I stated: you can see the blue line of Streetview when ticking that button.

427b33ec-ec77-45b3-851c-1c805d8390fa-Schermafbeelding 2020-05-26 om 13.20.35.png Schermafbeelding 2020-05-26 om 13.20.35

]]>https://forum.myrouteapp.com/post/2918https://forum.myrouteapp.com/post/2918Tue, 26 May 2020 11:31:55 GMT<![CDATA[Reply to Incorrect mapversion of HERE in MRA on Tue, 26 May 2020 08:20:52 GMT]]>@Rob-Veerman

To make sure we talking about the same location. I have made a short route and added the link:
https://www.myrouteapp.com/de/social/route/3126855?mode=share
The route is crossing the Hogeweg.

When I importing this route in my BaseCamp and make a new calculation. I get the same result as in MR

Here a screenshot from BaseCamp

61c51ed1-2d64-47db-af96-bb72191f99cc-image.png

]]>https://forum.myrouteapp.com/post/2915https://forum.myrouteapp.com/post/2915Tue, 26 May 2020 08:20:52 GMT<![CDATA[Reply to Incorrect mapversion of HERE in MRA on Tue, 26 May 2020 07:43:35 GMT]]>@Reinhard-32
Addendum:
and if you push the Streetview button in MRA in combination with the use of the HERE map you can notice the blue line of the Google Streetview car that continues (where the map says 'no road') and Google has taken that road. So the road is there, but MRA in combination with the HERE map refuses to follow it and forces me to take another road. Of course I know that I can force the route to take that road with the 'skip waypoint option', but that is not the point I am making.

]]>https://forum.myrouteapp.com/post/2914https://forum.myrouteapp.com/post/2914Tue, 26 May 2020 07:43:35 GMT