I am about to start a motorcycle tour in Alaska and am in Anchorage at the moment.

One of our group has an android phone and has downloaded MyRouteApp with the intention on using the routes through Navigation.

I have the phone here as he couldn't load the routes onto his device - I have..

My issue is his logon. I have his email address and his password but the system will not let me login.

We t used a password reset and he sent me his new password (which is the same as his old one) but I still cannot get into MyRouteApp and get the message "incorrect user data".

Anyone got any ideas?